Lot 9, Phuoc Trach - Phuoc Hai New Residence Area, Au Co, Cua Dai, Hoi An, Vietnam
#267 of 289 hotels in Hoi An
Guests' ChoiceBased on 39 hotel reviews
8.2Cleanliness
8.6
Comfort
8.8
Location
8.3
Facilities
8.4
Staff
8.8
Value for money
8.4
Free WiFi
8.8
Real Bookers. Real stays. Real opinions.
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Showing 1 - 25
Reviewed: March 22, 2024
Geri
CanadaThe bathroom facilities were not ideal for seniors or anyone who may have any physical disabilities. You have to climb into and out a high bathtub and hope you don’t slip. There is only a partial glass and a partial shower curtain to prevent water splash. It is poorly designed and water leaks onto the floor.
Excellent breakfast buffet, the hotel caters to tourists groups, large bus loads of tourists. Nice pool.
Stayed in March 2024
Reviewed: December 26, 2023
Luisa
SpainThere was initially an inconvenience in the room, but the staff was kind and professional in solving it.
Good location near the beach, breakfast buffet with a nice variety of food. The massage therapist Ha was also very good!
Stayed in December 2023
Reviewed: July 12, 2023
Jose
United KingdomI did notice a couple of areas that could use a little improvement. Firstly, I would like to suggest fixing the swing in the swimming pool. While it looked nice, it wasn't bolted properly, which could potentially be a hazard for users. I simply wanted to bring this to the attention of the hotel management so they could address. Additionally, I noticed that the lobby could benefit from having air conditioning for a more comfortable welcome. Alternatively, having some industrial-rated fans to circulate air would also be a great solution. These are just small improvements that can easily be addressed by the hotel. Please bear in mind that these suggestions should not deter you from staying at this incredible hotel. They are minor details that I believe can be easily fixed, and I regret not having had the opportunity to share them directly with the managers during my stay. Overall, I had a fantastic time at this hotel, and I can't wait to return. The wonderful service and helpful employees truly made my stay memorable. I highly encourage others to experience the exceptional qualities of this hotel, while keeping in mind these minor suggestions for improvement.
I absolutely loved my stay at this hotel! The service was exceptional, and all the employees went above and beyond to make my experience unforgettable. I would highly recommend this hotel to anyone looking for a fantastic getaway. The breakfast provided caters well to Western tastes, ensuring a satisfying start to the day. The pool is also very comfortable, allowing you to enjoy a refreshing swim. Furthermore, there are additional facilities such as a ping pong table and billiard table, which provide entertainment options for those looking for a little fun. The lobby is spacious and provides a great area for waiting and relaxing. Considering the price and the level of service offered, this hotel is truly a perfect match. I highly recommend it for families, as it provides a comfortable and enjoyable stay. Moreover, the hotel's location is convenient, as it is not too far from the old city. A quick and reasonably priced Grab ride, costing around 100K dongs each way, will easily take you there. Overall, the hotel offers a fantastic beach, great amenities, and an excellent price-to-service ratio, making it an ideal choice for families or anyone looking for a memorable stay in the area.
Stayed in July 2023
Reviewed: May 12, 2023
Linh
VietnamMaintainance job is being implemented during our stay. The noise is a bit uncomfortable.
Staff name Quy was a great guy, he provided excellent customer service. He helped to transport us to the city centre and back to the hotel. Very friendly and professional.
Stayed in April 2023
Reviewed: April 13, 2023
Gregory
AustraliaSome renovations were ocurring during our stay which would be finished now. The hotel offered us a room change on account of the noise which was good.
everything. Close to some good family seafood restuarants and it was away from the hustle and bustle of Hoi An town so it was quiet of a night. The staff were very helpful and friendly. Great breakfasts.
Stayed in March 2023
Reviewed: March 24, 2023
Nguyen
VietnamNot many things to choose for breakfast. Mostly for one specific group of tourists. But staffs are very helpful and put much effort for their job
The room is very spacious, bed is large and soft.
Stayed in March 2023
Reviewed: February 15, 2023
Antonia
United Kingdomnothing, was perfect.
great property on cua dai beach. rooms were huge and superbly furnished. staff were very lovely and polite. the breakfast was delicious and the staff went above and beyond, they gave us a feedback card and we recommended pancakes and then the next day they had added them to the omelette station which was unexpected and a really nice touch. property was immaculate.
Stayed in February 2023
Reviewed: August 27, 2022
My
United States of AmericaThe bathroom had two points of entry with one working lock
Very clean rooms and clean pool. It’s about a minute walk to the beach.
Stayed in August 2022
Reviewed: August 8, 2022
Igor
Czech Republicbeach was 100 m from the hotel and hotel staff prepared for me a sunbed on the beach upon my request nice beach with clear water big swimming pool
Stayed in August 2022
Reviewed: May 13, 2022
Michael
United KingdomA la cart menu
Staff very very helpful .beautiful pool . Great reception area. Great dining room.
Stayed in May 2022
Reviewed: May 12, 2022
Giordano
BrazilBreakfast
Comfortable, and close of the beach
Stayed in April 2022
Reviewed: March 20, 2024
Victor
CanadaI liked everything
Overall, this hotel is a little gem. The pool is fantastic. Just a walk across the road and there is the beach breakfast well I don’t know where to start. There’s so much to pick from and very delicious.
Stayed in March 2024
Reviewed: September 23, 2023
Mareea
AustraliaThe bed for me was extremely hard and even though the staff tried to fix, it didn’t help. Their English communication was terrible and really only catered for the Taiwanese/Korean. The food in the restaurant was terrible and breakfast was equally as bad. Our stay had breakfast included but after the first morning, we ate out.
Stayed in September 2023
Reviewed: August 15, 2023
Shane
AustraliaEverything was perfect.
Amazing hotel with exceptional staff. It’s the staff that made a lasting impression for us always going above and beyond to make our stay memorable. Thank you; we’ll be back 🙏
Stayed in August 2023
Reviewed: July 30, 2023
Marianne
AustraliaMore coffee and tea choices There was one day breakfast was from a menu and no choice for western guests
Location was fine
Stayed in July 2023
Reviewed: June 22, 2023
Brett
AustraliaNothing.
My favorite hotel in Cua Dai Beach for quite a few years, very clean with room serviced every day, restaurant staff are attentive to every request and they serve delicious breakfast's. The pool was sparkling clean and fresh beach towels provided whenever you needed. I really enjoyed my morning walk and swim at the beach each day just across from the Moung Thanh. Thanks to my good friend C U Tran for all your excellent service. Returning again in August 2023.
Stayed in April 2023
Reviewed: March 29, 2023
Victor
Canadan/a
staff, breakfast, pool beach across the street🏝️
Stayed in March 2023
Reviewed: February 25, 2023
James
United KingdomEverything was good. Nothing complain about
Beautiful hotel
Stayed in February 2023
Reviewed: December 27, 2022
Benjamin
Australiaclean and great facilities
Stayed in December 2022
Reviewed: May 1, 2022
Simon
United KingdomI dont usually leave a review unless it's really good or really bad, i booked for 2 nights here and ended up staying for 12. The rooms was cleaned everyday, fresh bedding and pillows everyday, fresh coffee and water everyday. Good swimming pool, they gave me a free massage voucher and I was asked why I didn't go for the free breakfast very often I said I only usually eat fruit in a morning so they bring me a plate of fresh fruit whenever they see me by the pool!! Thank you ! 😊
Stayed in April 2022
Reviewed: September 12, 2023
Anonymous
AustraliaNothing
The friendly helpful staff and great location
Stayed in September 2023
Reviewed: April 5, 2024
Dickenson
United KingdomThere are no comments available for this review
Stayed in April 2024
Reviewed: October 26, 2023
Loi
United States of AmericaThere are no comments available for this review
Stayed in September 2023
Reviewed: June 25, 2023
Thư
VietnamThere are no comments available for this review
Stayed in June 2023
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