I was given a "free upgrade" but it's actually an older room, though huge, with only partial view of the sea, plus the bathtub plug is missing hence I cannot soak in it. I only knew mine was an older one when I saw 2 other nearby rooms the next morning as the cleaning lady left them open. These 2 other rooms were a lot nicer and seem relatively newly refurbished. Nicer views from their balcony and windows too. I did ask to use one of the other rooms bathtub that morning since mine is unusable

Ok for 1 night. Comfortable bed. Convenient location. No complaints about staff. Breakfast ok but the restaurant seems to need a redesign

Stayed in April 2024

the rooms need more soundproofing, we could hear children crying and screaming and people in the corridor talking even after midnight and the bathroom is old, needs modernization.

Big and elegant room , good breakfast and kind staff

Stayed in February 2024

Due to the way in which tall hotels are constructed the view of Vinpearl, a theme park on an island across from the mainland, was obscured. Property is old and in need of renovation. The room fittings are old. Bath tub is wobbly and felt a heavier person may put their feet through. Edges of the bathtub was not sealed so the floor was wet through after every shower. However everything would be cleaned up in the morning. Swimming pool and gym also require renovation. Equipment in the gym, especially the treadmill, appears old and needs to be replaced.

Room 1204 was spacious and had an almost unobscured view of Nha Trang Bay. Beds were large and comfortable. Rooms were cleaned daily and fresh towels were also provided daily. We would go for breakfast and by the time we got back the room would be ready. Soap, shampoo, sachets of coffee/tea & water was provided daily. Wi-fi was available in every part of the hotel. The manager Nyut has a good command of English and was able to provide us with queries. Overall the staff is 100% helpful despite not being able to communicate properly due to language barrier. There is a small swimming pool and gym on the 17 floor, both of which we did not use. Breakfast was provided for our stay at the hotel. Although breakfast was provided the food is basic and nothing to brag about. The hotel was good value for money.

Stayed in January 2024

People ať the reception desk are doing great job. Especially the one in the enclosed photo. All helped with everything I asked for.

Stayed in February 2023

3 goes to get my door key to work on arrival. Hotel entrance and floor often wet/slippery and a few mats at entrance would of solved the problem. Breakfast was unbelievably poor. Cold coffee , no butter last 2 days stayed there didn't bother going for breakfast last day. Worst options found for breakfast in Vietnam. Thought for the price paid it should of been much better.

Ok location with plenty of eating options available and the beach was close by. Staff were friendly and tried to be helpful just didn't succeed to often :)

Stayed in May 2024

Hard bed

The light inside a heart in the roof. The balcony.

Stayed in April 2024

Clean, extremely helpful stuff, especially the girl who is the manager. Great breakfast, rooms are amazing with beautiful views

Stayed in February 2024

The breakfast has very limited choices, everything was cold even the coffee!! Wifi is terrible very spotty. Tub was leaking everywhere due to the poor design.. Pool wasn’t heating and looked like nobody was maintaining it, did the laundry service and my clothes didn’t come back very clean.

Location is good, only 2 minutes walk to the beach and it’s in a alley so it’s decently quiet.

Stayed in January 2024

The rooms lights are all dimmed! Cannot work online inside the room!

The room is not comfortable. Dark even daytime , The internet is not working for 2days! So I requested to checkout after 2days ,and they won’t allowed me to check out unless I need to pay the 8days which what I supposed to booked! They are forcing me to pay the days I didn’t used, I payed 2 days the day before I check out ,The breakfast is not worth it it’s all cold!!

Stayed in December 2023

Lack of good Vietnamese food and coffee around it. I had to walk lots to find a decent restaurant.. I recommend Banh Mi #1 if you are looking for the best Banh Mi!

I was given a free upgrade for my room when I arrived. It was fantastic! The room was quiet, very clean and comfortable. The buffet breakfast is amazing, worth the extra money. It's a quick walk across the busy street to the most amazing beach I've seen in Vietnam. It was a beautiful walk along it for hours. Be careful though as the wind tricks you into thinking it isn't as hot as it actually is and you'll get dried out and burnt if not careful. The water is warm and wonderful to have a dip into the sea. I really enjoyed how close it was to the water , and yet on a side street so it is not so loud with traffic. The view is amazing, the pool was refreshing and the staff were great!

Stayed in March 2023

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Stayed in March 2024

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Stayed in January 2024

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Stayed in June 2024

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Stayed in January 2024

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Stayed in January 2023