4A Hàng Giấy, Đồng Xuân, Hoan Kiem, Hanoi, Vietnam
#327 of 864 hotels in Hanoi
Guests' ChoiceBased on 147 hotel reviews
8.5Cleanliness
8.3
Comfort
8.4
Location
9.4
Facilities
8.2
Staff
9.3
Value for money
8.6
Free WiFi
8.6
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 14, 2024
Marko
GermanyThe room was big and the bed really comfortable. The hotelstaff was very nice to me. They stocked up my room because they had a better one left and called for me to the Hospital when i had a problem. They even drove me to this hospital in the middle of the night. Very good experience there!
Stayed in February 2024
Reviewed: April 11, 2024
Ayustika
India- balcony is tiny
- right in the centre of old quarter - clean
Stayed in April 2024
Reviewed: April 9, 2024
Benedictus
GermanyIf you are staying in one of the cheaper rooms, expect to have no windows. But the rooms have enough ventilation through the bathroom windows
The location was great and the room was ok. The owner of the hotel was really friendly and we managed to extend my night without any issues.
Stayed in April 2024
Reviewed: April 9, 2024
Joshua
United KingdomN/A
Close to centre, extremely friendly staff and very clean and lovely room.
Stayed in April 2024
Reviewed: April 5, 2024
Goldsbrough
AustraliaNothing
They took us in at the very last minute after our previous accommodation fell through. They were very kind and helpful, and very well priced! Thanks again for letting us stay! We also had a great view of the street!
Stayed in April 2024
Reviewed: April 4, 2024
Tonny
Netherlands-
Lam is very friendly staff . Hotel is nice located. All the staff are very friendly
Stayed in April 2024
Reviewed: April 3, 2024
Joanna
United KingdomProperty is a bit dated but the location, price and team make up for it.
This hotel is in a great location within walking distance of most of the attractions in Hanoi. Lam and his team Kièn, Mai & Tuèn are amazing. Always super friendly and always greeted with a smile and a warm welcome. I booked 4 trips with the hotel and they were excellent. Was sad to leave, and I would highly recommend for a great base in the heart of Hanoi and for tours. Thank you, Lam, and to your team for making my stay a memorable one.
Stayed in March 2024
Reviewed: March 28, 2024
Stefano
New Zealandrooms were just ok
Stayed in March 2024
Reviewed: March 27, 2024
Dave
NetherlandsBathroom ceiling full of mould. Please spray and clean.
Big room and authentic hotel.
Stayed in March 2024
Reviewed: March 27, 2024
Charles
FranceWe really enjoyed the hotel. The room was big and comfy. The staff and manager were very friendly and helpful. The location was perfect. Grateful for our stay!
Stayed in March 2024
Reviewed: March 27, 2024
Sofus
DenmarkThe host lam was a great host, clean Rooms, good service and great location!
Stayed in March 2024
Reviewed: March 24, 2024
Robert
PolandIf anything to complain, it was a bit cold in March, but this the case everywhere in the hotels in Hanoi (we were at 3 hotels).
1. Room was very spacious. 2. Enthusiastic receptionist, who could arrange all tours we needed, including Ha Long. 3. Reception helped us very early in the morning with delicious Vietnamese breakfast and showed us how to manage quick shopping before going to Ha Long.
Stayed in March 2024
Reviewed: March 24, 2024
Amy
United KingdomRoom was a lot smaller compared to images No door on shower to close so bathroom floor was easily soaked
Staff were so lovely and even offered to keep our luggage as we headed off to do the ha giang loop. Close to all the main streets so it can be quite noisy at night time but in walking distance to the markets and lots of restaurants & pubs
Stayed in March 2024
Reviewed: March 21, 2024
Tom
United KingdomBed sheet too small for bed
Staff really happy and helpful!
Stayed in March 2024
Reviewed: March 13, 2024
Henrietta
United KingdomCharacterful old building in middle of Old Quarter, easy to walk to locations or get a Grab. Just beside a square (with coffee shops), so not as hemmed in as other hotels. Rooms with views are a very decent size. Lovely helpful owners, and there’s a travel agents in the lobby for picking trips. Would happily recommend.
Stayed in March 2024
Reviewed: March 10, 2024
Joshua
QatarThe cleanliness and the room is quite old. The listing also mentioned welcome drinks and fresh fruits every day. However, there were none.
The location and the staff. It is very near the weekend night market and very close to most landmarks. They were very welcoming and the owner is too kind.
Stayed in March 2024
Reviewed: March 4, 2024
Steven
United KingdomHotel really good, lain was good
Stayed in March 2024
Reviewed: March 1, 2024
Angel
United States of AmericaWas a little dated.
The beds were comfortable, the owner was very friendly and happy the location was great.
Stayed in February 2024
Reviewed: February 29, 2024
Chanel
United KingdomStaff are friendly Room was very spacious Great location
Stayed in February 2024
Reviewed: February 27, 2024
Lucy
United KingdomShowers were sometimes cold
We stayed here during tet and had a pleasant stay so contacted the manager, Lam to ask if they had availability so we could stay again when we returned to Hanoi. The rooms were clean, comfortable and a good size and the staff were friendly.
Stayed in February 2024
Reviewed: February 26, 2024
Jarne
BelgiumStaff was very friendly. Hotel is close to old quarters centrum. Price quality is perfect.
Stayed in February 2024
Reviewed: February 17, 2024
Celia
FranceIt was cold, the AC heater didn’t work. The host was a bit insisting to sell travel tour.
Comfortable and clean, good location.
Stayed in February 2024
Reviewed: February 15, 2024
Charlotte
FranceThe receptionist Lam so kind and helpful. Best customer service.
Stayed in February 2024
Reviewed: January 26, 2024
David
United KingdomTraffic noise but we soon got used to it. And don't try to drive, the roads are crazy
What a wonderful experience ❤️ the staff are amazing and nothing was too much trouble, the room is massive and as pur 1st visit to Vietnam I would honestly say GO there, its a different world from quiet old England,
Stayed in January 2024
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