The rooms does not look the same as in the pictures

Stayed in October 2022

the rooms were small even for a studio but also pricey the check in process is far to long there should be a receptionist who does the check out process because the security guard moves from their post and then no guests can enter or exit the property

very clean good location

Stayed in October 2022

Rules like u can't make the towels dirty cuz u might get charged and when you break a glass u get charged R56 for a single glass

The place is nice 👌 but the rules are are very bad 👎 😕 not good for a hotel

Stayed in September 2022

with load shedding sometimes being 2-3 times a day we couldn’t iron our clothes which was an inconvenience as we had places to go to in the morning. they have a backup generator but they don’t use it during the day not sure why. I ended up thinking I should’ve booked myself in a hotel cause this was really irritating. the doorways are low so my husband bumped his head a couple of times and the shower height is also a problem for tall people.

I liked the fact that it’s central to everything and it is well kept

Stayed in September 2022

Room has old furniture. Walls were cracked. TV was not working in the first room we were allocated and we had to be moves to another room. A group of teenagers were having a party in their room and were making noise. The receptionist worked as the gate attendant and also as a security guard. More staff is needed.

Stayed in August 2022

there was hair all over the shower, with an unstable bed.

nothing

Stayed in September 2022

promise was an absolout treat and great person

Stayed in August 2022

there’s no lift you have to take the stairs,there’s no gate monitor given to all guests you have to wait outside the gate in order for them to open which they take long!

it’s beautiful and situated next to a mini river it’s gorgeous

Stayed in August 2022

they requested a security payment of R800, not stipulated prior to booking. I felt it was weird to have someone inspect my room including touching the used linen with her bare hands. Management should review this method.

location, security

Stayed in July 2022

It was cold. Airconj not working. Could not sleep the night. Checked out early..same evening due to the cold

Stayed in July 2022

I arrived and was asked to pay a deposit of 800rands and collect at checkout. As a tourist, that's not ideal because I don't want to have a spare 800rands laying around after checkout especially if im heading to my home country straight after. I was asked to produce a covid test on arrival and there was no mention of it when I booked the hotel. The check in process could be a lot less tedious. The room had no windows and felt very claustrophobic.

I like the security aspect of the accommodation and there was a phone in the room to reach guards room if needed. The staff were very friendly and i asked for a late check out and was granted with no issues. Facilities in the room were good.

Stayed in April 2022

I got 1 bed instead of 3 for the deluxe apartment i had booked. The beds aren’t very back friendly, still a bit sore. There was no coffee machine as advertised. But everything else is great.

Stayed in April 2022

Very nice place

Stayed in March 2022

Size of the room, noisy neighbors

Location and the river experience.

Stayed in March 2022

The only place that feels like a prison , their rules and regulations as if you are a known thieve,who will steal glasses or spoon ls mxm. Horrible experience ever...The check out part of it so unworthy, no freedom.

The place was clean

Stayed in February 2022

Nun

I loved the accommodations it’s clean ,gorgeous,exclusiveness, peace of mind and it’s absolutely gorgeous

Stayed in January 2022

There was no water for the whole day and night, wifi very unstable. No trained staff members

Big apartment

Stayed in December 2021

n/a

No food because of covid

Stayed in November 2021

No access to the bar or restaurant on site.

Very clean and spacious rooms! The staff were extremely helpful and friendly.

Stayed in November 2021

nothing pictures lied

Stayed in October 2021

Complete staging in the photos .Property doesn't look anything like the pictures .Rooms where dirty and smelled like smoke .Booked for the week .Stayed one night as we arrived to late to move.No Covid protocol .Gym equipment and TV remotes and aircon remotes are sticky with dirt.Don't waste your time or money .Still waiting for my breakage deposit to be returned.

Not Much

Stayed in September 2021

the staff, especially the day to day staff/cleaning and receptionship, also the 2 woman who always help me. your team is cut from a cloth of there own.

the staff, especially the day to day staff/cleaning and receptionship, also the 2 woman who always help me. your team is cut from a cloth of there own.

Stayed in August 2021

Everything

Stayed in May 2021

The views

It was lovely to stay in your I would lovely to come back

Stayed in May 2021