56 K.E Masinga Road CNR Sylvester Ntuli, 4001 Durban, South Africa
#88 of 88 hotels in Durban
Guests' ChoiceBased on 2841 hotel reviews
8.2Cleanliness
8.7
Comfort
8.5
Location
8.8
Facilities
8.4
Staff
8.8
Value for money
8.4
Free Wifi
8.4
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 26, 2024
Alfredo
UruguayThe foods served in the restaurant would be more fast.
The location and the room are the most remarkable comments to do.
Stayed in May 2024
Reviewed: May 21, 2024
Minhal
United Arab EmiratesClean rooms, helpful staff, average breakfast
Stayed in May 2024
Reviewed: May 19, 2024
Iain
South AfricaTV with DSTV is useless in 2024, time for smart TVs that allow guests to use their own streaming services. Corridors need something to break the monotony, they’re very sterile, especially when the common areas downstairs, restaurant etc, are really vibrant and welcoming. Feels like a hospital once you get to the room areas. Room service didn’t work on the night I was there, room service comms device turned out to be DISCONNECTED from the internet, and thus they weren’t receiving room service requests from guests. Lost revenue opportunity! I like the attempt though to streamline access through WhatsApp.
Well located for access to business end of Durban, lovely staff, enjoyed the design of the common areas, room is adequate, Food was good.
Stayed in May 2024
Reviewed: May 16, 2024
Alan
United KingdomDue to high crime we weren't able to explore Durban on foot.We did walk to the sea front as there was a good police presence in this area. The hotel gym had very limited equipment with no exercise bike, running or rowing machine.
A nice foyer and bar area, reasonable pool area for relaxing after a day out
Stayed in May 2024
Reviewed: May 13, 2024
Mmamoagi
South AfricaJust to make the cleaning staff aware of the cleanliness of corridors is important so as to maintain the high level of quality standards.
The reception area is very welcoming. Rooms are clean and the staff very professional.
Stayed in May 2024
Reviewed: May 12, 2024
Nhlakanipho
South AfricaI had to wait for about 20min for the breakfast scrambled egg to be sorted out before I could have my breakfast.
Easy access
Stayed in May 2024
Reviewed: May 7, 2024
Nyembe
South AfricaThe room was a bit cold, struggled with the TV
I loved everything. The staff was good, food was great
Stayed in April 2024
Reviewed: April 25, 2024
Jade
South AfricaThere were alot of little roaches in the bathroom
It was central and the hotel was really modern and nice
Stayed in April 2024
Reviewed: April 24, 2024
Charlene
South AfricaMore flexibility when it comes to restaurant rules
Perfect spot for business and leisure traveling
Stayed in April 2024
Reviewed: April 22, 2024
Trustlord
South AfricaThe WhatsApp number to place an order was unattended until I checked out there was no response, it said my order will be delivered shortly..... I'm in Las Vegas now I'd assume the order is on the way to room 503. There were no towels in the room , some lights didn't turn off unless you remove the card , the floor was dusty
Location was great
Stayed in April 2024
Reviewed: April 22, 2024
Thulani
South AfricaI had to call reception just to get soccer channel for the TV
The place was very clean and bed was comfortable. Me and my wife loved it
Stayed in April 2024
Reviewed: April 18, 2024
Madidimalo
South AfricaNothing
Food and the place
Stayed in March 2024
Reviewed: April 10, 2024
Sinenhlanhla
South AfricaThe constant emails and WhatsApp messages about prechecking in are annoying
Friendly staff, clean rooms
Stayed in April 2024
Reviewed: April 8, 2024
Sarah
South AfricaThe room wasn't clean for my liking, The bed cover was smaller than the comforter, The room has a wet smell, there was no mop or mat for whan you come out of the shower, The airconditioning didn't warm up the room only cold air, The buffet dinner didn't have options you had to eat what they wished up
I like how the stuff welcomed us, an gave us the room when we arrived in the morning before check in, it was perfect for us. The stuff is very friendly we got everything we asked for but sometimes they would forget that we asked for something then we ask again but it was great.
Stayed in April 2024
Reviewed: March 31, 2024
Mthandeni
South AfricaThe TV had selected channels and there was no option to log in using your DSTV credentials
Everything about the place
Stayed in March 2024
Reviewed: March 30, 2024
Luxolo
South AfricaI didn't like the direction boards,they're not very visible for someone not familiar with Durban
I liked your food although you can improve
Stayed in March 2024
Reviewed: March 19, 2024
Modiehi
South AfricaI wanted to relax outside having my drinks and snacks and that was not allowed 🚫 Can we please have bar fridges in all rooms
I like everything about Onomo the food clean staff 😋
Stayed in March 2024
Reviewed: March 19, 2024
Chadscott
South AfricaI felt bad when I realized that there was no fridge in the hotel room...eish that's pretty bad
the place was paradise,it was clean and beautiful breakfast is awesome and the ambience is unexplainable, I loved it👌🎉
Stayed in March 2024
Reviewed: March 14, 2024
Nqobile
South AfricaSize of single beds ,too small can hardly move ..
The staff was great and welcoming. Loved the roof top area.
Stayed in March 2024
Reviewed: March 10, 2024
Ayanda
South AfricaThe place was very clean and the staff was very friendly and parking was provided as promised I would recommend it.
Breakfast was really good and the place was very easy to locate and the staff was very friendly.
Stayed in March 2024
Reviewed: March 7, 2024
Thandekile
South AfricaWe had know microwave in the rooms
Rooms was clean and breakfast was wonderful
Stayed in March 2024
Reviewed: March 3, 2024
Zakhele
South AfricaJa but they dont have smart TV
Stayed in March 2024
Reviewed: February 22, 2024
Ongama
South AfricaOn the entrance from the road it’s dark, kept passing it only seeing the lodge opposite side as it was well lit.
Very clean and neat, what a hotel should be
Stayed in February 2024
Reviewed: February 21, 2024
Asive
South AfricaN/A
Breakfast
Stayed in February 2024
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