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  5. Reviews of ONOMO Hotel Durban

Reviews of ONOMO Hotel Durban This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

56 K.E Masinga Road CNR Sylvester Ntuli, 4001 Durban, South Africa

#88 of 88 hotels in Durban

Guests' Choice

Review Score

Based on 2841 hotel reviews

8.2

Score breakdown

  • Cleanliness

    8.7

  • Comfort

    8.5

  • Location

    8.8

  • Facilities

    8.4

  • Staff

    8.8

  • Value for money

    8.4

  • Free Wifi

    8.4

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: May 26, 2024

    8.0
    Good option to stay in Durban
    • Leisure trip
    • Couple
    • One-Bedroom Suite
    • Stayed 5 nights
    • Submitted from a mobile device

    The foods served in the restaurant would be more fast.

    The location and the room are the most remarkable comments to do.

    Stayed in May 2024

  • Reviewed: May 21, 2024

    8.0
    Very Good
    • Business trip
    • Solo traveler
    • One-Bedroom Suite
    • Stayed 5 nights

    Clean rooms, helpful staff, average breakfast

    Stayed in May 2024

  • Reviewed: May 19, 2024

    8.0
    Just right for a short business visit where the city more than the property is the focus.
    • Business trip
    • Solo traveler
    • Standard Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    TV with DSTV is useless in 2024, time for smart TVs that allow guests to use their own streaming services. Corridors need something to break the monotony, they’re very sterile, especially when the common areas downstairs, restaurant etc, are really vibrant and welcoming. Feels like a hospital once you get to the room areas. Room service didn’t work on the night I was there, room service comms device turned out to be DISCONNECTED from the internet, and thus they weren’t receiving room service requests from guests. Lost revenue opportunity! I like the attempt though to streamline access through WhatsApp.

    Well located for access to business end of Durban, lovely staff, enjoyed the design of the common areas, room is adequate, Food was good.

    Stayed in May 2024

  • Reviewed: May 16, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 7 nights
    • Submitted from a mobile device

    Due to high crime we weren't able to explore Durban on foot.We did walk to the sea front as there was a good police presence in this area. The hotel gym had very limited equipment with no exercise bike, running or rowing machine.

    A nice foyer and bar area, reasonable pool area for relaxing after a day out

    Stayed in May 2024

  • Reviewed: May 13, 2024

    9.0
    Wonderful
    • Leisure trip
    • Travelers with friends
    • Standard Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Just to make the cleaning staff aware of the cleanliness of corridors is important so as to maintain the high level of quality standards.

    The reception area is very welcoming. Rooms are clean and the staff very professional.

    Stayed in May 2024

  • Reviewed: May 12, 2024

    8.0
    Very Good
    • Family with young children
    • Standard Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    I had to wait for about 20min for the breakfast scrambled egg to be sorted out before I could have my breakfast.

    Easy access

    Stayed in May 2024

  • Reviewed: May 7, 2024

    9.0
    It was great, I would definitely come back 😊
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The room was a bit cold, struggled with the TV

    I loved everything. The staff was good, food was great

    Stayed in April 2024

  • Reviewed: April 25, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    There were alot of little roaches in the bathroom

    It was central and the hotel was really modern and nice

    Stayed in April 2024

  • Reviewed: April 24, 2024

    8.0
    Super
    • Business trip
    • Solo traveler
    • Standard Queen Room
    • Stayed 1 night

    More flexibility when it comes to restaurant rules

    Perfect spot for business and leisure traveling

    Stayed in April 2024

  • Reviewed: April 22, 2024

    7.0
    Good
    • Business trip
    • Solo traveler
    • Standard Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    The WhatsApp number to place an order was unattended until I checked out there was no response, it said my order will be delivered shortly..... I'm in Las Vegas now I'd assume the order is on the way to room 503. There were no towels in the room , some lights didn't turn off unless you remove the card , the floor was dusty

    Location was great

    Stayed in April 2024

  • Reviewed: April 22, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 3 nights
    • Submitted from a mobile device

    I had to call reception just to get soccer channel for the TV

    The place was very clean and bed was comfortable. Me and my wife loved it

    Stayed in April 2024

  • Reviewed: April 18, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Nothing

    Food and the place

    Stayed in March 2024

  • Reviewed: April 10, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    The constant emails and WhatsApp messages about prechecking in are annoying

    Friendly staff, clean rooms

    Stayed in April 2024

  • Reviewed: April 8, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The room wasn't clean for my liking, The bed cover was smaller than the comforter, The room has a wet smell, there was no mop or mat for whan you come out of the shower, The airconditioning didn't warm up the room only cold air, The buffet dinner didn't have options you had to eat what they wished up

    I like how the stuff welcomed us, an gave us the room when we arrived in the morning before check in, it was perfect for us. The stuff is very friendly we got everything we asked for but sometimes they would forget that we asked for something then we ask again but it was great.

    Stayed in April 2024

  • Reviewed: March 31, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    The TV had selected channels and there was no option to log in using your DSTV credentials

    Everything about the place

    Stayed in March 2024

  • Reviewed: March 30, 2024

    8.0
    The place and staff are friendly and safe
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    I didn't like the direction boards,they're not very visible for someone not familiar with Durban

    I liked your food although you can improve

    Stayed in March 2024

  • Reviewed: March 19, 2024

    9.0
    Good
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    I wanted to relax outside having my drinks and snacks and that was not allowed 🚫 Can we please have bar fridges in all rooms

    I like everything about Onomo the food clean staff 😋

    Stayed in March 2024

  • Reviewed: March 19, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    I felt bad when I realized that there was no fridge in the hotel room...eish that's pretty bad

    the place was paradise,it was clean and beautiful breakfast is awesome and the ambience is unexplainable, I loved it👌🎉

    Stayed in March 2024

  • Reviewed: March 14, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Size of single beds ,too small can hardly move ..

    The staff was great and welcoming. Loved the roof top area.

    Stayed in March 2024

  • Reviewed: March 10, 2024

    9.0
    The stay was very nice and the room was clean.
    • Business trip
    • Group
    • Standard Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    The place was very clean and the staff was very friendly and parking was provided as promised I would recommend it.

    Breakfast was really good and the place was very easy to locate and the staff was very friendly.

    Stayed in March 2024

  • Reviewed: March 7, 2024

    8.0
    It was wonderful
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 2 nights
    • Submitted from a mobile device

    We had know microwave in the rooms

    Rooms was clean and breakfast was wonderful

    Stayed in March 2024

  • Reviewed: March 3, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    Ja but they dont have smart TV

    Stayed in March 2024

  • Reviewed: February 22, 2024

    9.0
    Need a longer stay to judge but the one night was great
    • Leisure trip
    • Solo traveler
    • Standard Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    On the entrance from the road it’s dark, kept passing it only seeing the lodge opposite side as it was well lit.

    Very clean and neat, what a hotel should be

    Stayed in February 2024

  • Reviewed: February 21, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 7 nights
    • Submitted from a mobile device

    N/A

    Breakfast

    Stayed in February 2024

Showing 1 - 25

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