643 Corner of Church and Wessels Streets, Arcadia, 0007 Pretoria, South Africa
#37 of 77 hotels in Pretoria
Guests' ChoiceBased on 2990 hotel reviews
8.0Cleanliness
8.5
Comfort
8.6
Location
8.4
Facilities
8.2
Staff
8.5
Value for money
8.4
Free WiFi
7.6
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 3, 2024
Marlene
South AfricaOn arrival, we did not feel welcome at all. Although the guy at reception appologise for their ignorace on us, it did not make us feel better. When we left, once again, although professional, not very helpful, nor friendly. For the first time booking into a hotel, (and we travel a lot) we really did not feel welcome. Our bedding in room 517 had stains on it. I took a photo, but did not report it, becaue if you don't feel welcome in a place, you also know that a complain would rather make it worse.
Beautiful hotel.
Stayed in April 2024
Reviewed: April 29, 2024
Nghidengwa
NamibiaHonestly, none.
The room have enough space, it is clean and very comfortable.
Stayed in April 2024
Reviewed: April 22, 2024
Thabo
South AfricaNothing
Hotel is good
Stayed in April 2024
Reviewed: April 17, 2024
Thabo
LesothoThe place was good, it was our second visit but it wasn't good as the first visit. We saw one cockroach in the room. Please get netflix and update TV system
Stayed in April 2024
Reviewed: April 14, 2024
Mfanawelisontfo
EswatiniThe room was clean and spacious, the only problem were the TV channels
Stayed in April 2024
Reviewed: March 26, 2024
Jan
GermanyThe area around the hotel apart from the short distance to the Union Buildings and its park felt extremely unsafe.
Here you stop for the view that changes wonderfully depending on the weather and time with a view over the Union Buildings, from and to the hotel taxis are preferably Uber which cost significantly less than traditional taxis .
Stayed in March 2024
Reviewed: March 21, 2024
Anastasia
South AfricaWater in dripping from pipes in the basement parking. The property has become old and needs maintenance.
Location
Stayed in February 2024
Reviewed: March 17, 2024
Bill
South AfricaThe Hotel was somewhat rundown. The pool furniture was broken and the pool towels had holes in them. Its not what you would expect at the price you pay.
The room was well-appointed and comfortable. The Breakfast had a wide selection. The dinner was good but very limited offering.
Stayed in January 2024
Reviewed: March 12, 2024
Racheladendorff
South AfricaUnfortunately the buildings power was off duing our stay and although they had a generator it was not running the geysers or bathroom light so we had to have cold showers in a very dark bathroom. Decor is a little outdated We never received a wifi password?
Delicious food Attentive, friendly and helpful staff Comfortable Beds Lots of space and common areas Beautiful view Great Location Secure basement parking
Stayed in March 2024
Reviewed: March 8, 2024
Timm
AustraliaThe pool was run down and wouldn’t advise using it. Also the bar by the pool is no longer operating. This didn’t impact our stay but worth noting for those who would have expected it to be.
Great Breakfast! Large variety and really great friendly service. The bedroom was extensively large in our room on level 6.
Stayed in March 2024
Reviewed: March 6, 2024
Equinox
South AfricaThere were some slight service issues and lack of attention to detail. Ther could be more training around developing more awareness of the customer needs. This is a posh hotel and the restaurant staff should be better trained at developing the nuances required at this level.
Such good value for money, just a wonderful experience. Its slightly outdated but still has that air of sophistication and opulence. Really enjoyed my stay and will definitely be back
Stayed in March 2024
Reviewed: March 5, 2024
Mokgadi
South AfricaNone
The breakfast and dinner menu were great. The chef was willing to offer something different from the buffet overall staff including the trainees were amazing.
Stayed in March 2024
Reviewed: March 3, 2024
Mashudu
South Africabreakfast should be included on the same price. TVs are dated. They must replace them with smart TVs
comfortable beds
Stayed in February 2024
Reviewed: March 1, 2024
Bridget
ZambiaOutdated furniture
The security and friendly staff, quick response
Stayed in March 2024
Reviewed: February 29, 2024
Sivuyile
South Africadelays in checking in and response to requests
Friendly restaurant staff
Stayed in February 2024
Reviewed: February 29, 2024
Cynthia
South AfricaOne downside though was that the coffee machine was not fully functional and as a result, the cappuccino tasted like strong. A coffee station on the 6 and 7th floor would be much appreciated, instead of having to go to the bar to order coffer. I had to go down because the telephones were not working.
I specifically appreciated the comfort and cleanliness of the room. The breakfast was quite nice, with a variety of food that was served.
Stayed in February 2024
Reviewed: February 28, 2024
Van
South AfricaNot save to leave the hotel on foot
The look of the hotel
Stayed in February 2024
Reviewed: February 28, 2024
Bernhard
AustriaThe swimming pool should be more often serviced. I had to clean it myself for 15 minutes (fishing the leaves) before I could swim.
Very friendly staff, always ready to help. Overall a very clean hotel, the bathroom is spotless, the shower is fantastic and the beds are comfortable. Free computer terminals in the hotel lobby and free printing at the reception.The executive rooms on the 6th and 7th floor have access to a printer in the shared lounge. In that shared executive lounge is a happy hour from 5 to 7 pm with free snacks and non-alcoholic drinks.
Stayed in February 2024
Reviewed: February 23, 2024
Shimera
South AfricaWe asked for a shower cap ( Which was listed on the amenities that can be provided) and had to call in 3 times to check why it had not arrived. We ordered Uber Eats and they were even faster in delivering the food.
I liked how spacious the rooms are and the overall hotel aesthetic and view. The hotel is charming.
Stayed in February 2024
Reviewed: February 19, 2024
Faith
South AfricaThe location
The hotel is very clean
Stayed in February 2024
Reviewed: February 16, 2024
Kene
South AfricaNothing at all
Amazing! Yoo bana! the comfort of the bed is amazing
Stayed in February 2024
Reviewed: February 12, 2024
Ingrid
South AfricaThe assistance I received from the staff
Stayed in January 2024
Reviewed: February 11, 2024
Zodwa
South AfricaRoom 524 where I stayed the Aircon was leaking.
The cleanliness, proximity to union buildings , spacious, staff friendly and enjoyed the food
Stayed in February 2024
Reviewed: February 10, 2024
Dr
South AfricaSome facilities are not functional/ well maintained
I love the food, my room had a stanning view of the Union Buildings. Humble, kind and patient stuff. Loved it!
Stayed in February 2024
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