115 Katherine Street, Sandton, 2146 Johannesburg, South Africa
#92 of 155 hotels in Johannesburg
Guests' ChoiceBased on 292 hotel reviews
8.0Cleanliness
8.6
Comfort
8.6
Location
8.9
Facilities
8.2
Staff
8.7
Value for money
8.3
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End of dialog contentReviewed: September 24, 2023
Justin
South AfricaStaff at breakfast was very unwelcoming & Breakfast was not the best. Room needs a serious upgrade.
Location was great.
Stayed in September 2023
Reviewed: September 4, 2023
Hlengiwe
South AfricaI liked everything
Breakfast was great
Stayed in September 2023
Reviewed: August 18, 2023
Ruth
United Kingdomnothing
comfortable rooms
Stayed in August 2023
Reviewed: August 17, 2023
Maharaullee
MauritiusThe breakfast didn’t have a variety and this doesn’t make sense for a 4 star plus.
The modern amenities and the room setting was very nice. The location good
Stayed in August 2023
Reviewed: August 13, 2023
Mosonngoa
South AfricaGreat location! Stuff really went out of their way to accommodate our large family
Stayed in August 2023
Reviewed: July 2, 2023
Aileen
South AfricaLack of booking requirements Lack of professionalism Bathroom blinds were dusty Patio was not cleaned. We had to move rooms twice before it met our standards The aircon in the second room we were moved to did not work -bedroom. Restaurant ran out of mustard The buffet was prepared late displayed very poorly iro the sausages and bacon where rhey were very haphazardly placed on bread slices, whilst it was done to soak up the oil the presentation lacked anything but poor standards.
The restaurant staff were very helpful and Lerato whilst other staff needed more training on how to handle guests.
Stayed in July 2023
Reviewed: June 28, 2023
Kwena
South AfricaThe fact that the hotel outsources the food but it does not take away that food from the Kelseyville restaurant is tasty
The warm reception when we arrived, the friendly faces and the hotel feels like home will definately be back
Stayed in June 2023
Reviewed: June 10, 2023
Guilherme
MexicoBreakfast was great. Had dinner several times and it was also good. I needed a different pillow and was provided with one quickly. Shuttle service was very handy.
Stayed in June 2023
Reviewed: June 8, 2023
Anand
Indiashuttle service and ala carte breakfast
Stayed in June 2023
Reviewed: June 4, 2023
Oscar
South Africalocation and staff
Stayed in April 2023
Reviewed: May 26, 2023
Xolile
South AfricaEverything about this hotel is absolutely fabulous. Highly recommend.
Stayed in May 2023
Reviewed: May 1, 2023
Michael
South AfricaI arrived there hours after booking online and received confirmation only to be told there are more rooms available. Me and my family was left strunded.
Nothing
Stayed in April 2023
Reviewed: April 13, 2023
Iviwe
South Africanone
service was very good
Stayed in April 2023
Reviewed: April 2, 2023
Kelly
Botswanahospitality and warm welcome. they helped me print some documents I had. the shuttle service was supper convenient. will definitely go back
Stayed in March 2023
Reviewed: March 7, 2023
Shaun
South AfricaThe staff were incredible. I had a medical emergency and had to be rushed to hospital. The staff called an ambulance, made sure I was as comfortable as possible, kept all my valuables safe, and put my ID and medical aid card in my shirt pocket. They then contacted two family members twice to keep them updated. They were absolutely brilliant.
Stayed in March 2023
Reviewed: March 2, 2023
Thokozani
South AfricaConfirmed a doubl bed on Booking.com, and on confirmation....only to be told the app got it wrong and we were to be allocated twin beds...,with option to change. And no comromise from the hotel's side. Food was bad, oxtails prepared with baked beans, grilled Lamb chops with no spice, asked for "well prepared" ,but given" almost raw". Dirty, old carpeted rooms...looked vintage.
Nothing
Stayed in March 2023
Reviewed: March 1, 2023
Melissa
South Africathe service was bad, I got to the room at 3pm n my room was striped n not done. asked for glasses two days in a row took them an hour to bring glasses,
the rooms and the pool area very relaxing
Stayed in February 2023
Reviewed: February 23, 2023
Manjate
MozambiqueI did not like the toilet,
I liked the most the bed in the room, the breakfast and the garden
Stayed in January 2023
Reviewed: February 22, 2023
Tsaone
Botswanacarpet was extremally dirty, my 10month old baby was crawling all over the place and his clothes were so dirty like he was crawling outside. Kitchen was full of ants which made their way to our leftover meals
bed was comfortable, clean bathroom, air-conditioning works well
Stayed in February 2023
Reviewed: February 9, 2023
Tumisang
BotswanaThe room is spacious and bed comfortable.Breakfast wonderful
Stayed in February 2023
Reviewed: January 29, 2023
Fatima
South Africaoverall condition, old , room had a stuffy unclean smell . bfast was terrible .
location
Stayed in January 2023
Reviewed: January 25, 2023
Nigel
Australianothing
the staff were fantastic they made you feel right at home , nothing was too much , the food & chef were top notch I never had a bad meal in there , beds were comfy, rooms was large , great area & courtesy bus to take you local .. I would recommend this hotel to anybody
Stayed in January 2023
Reviewed: January 25, 2023
Richard
Australiagreat location and well maintained. staff are amazing
Stayed in January 2023
Reviewed: January 15, 2023
Yacoob
South AfricaContinental breakfast selection very limited Hotel room was dated. Furniture old , scratched and dented. Aircon noisy. No smart TV. TV picture clarity poor .TV screen small for the room. Only 8 channels were operational
Location of hotel very central Parking very convenient.
Stayed in January 2023
Reviewed: January 14, 2023
Diana
ZimbabweReally out dated and the plugs don’t work. The lights in the bathroom flicker when you are showering. The furniture and interior is very old. A few friendly stuff.
The food wasn’t bad.
Stayed in January 2023
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