1 Wale Street, Cape Town CBD, 8001 Cape Town, South Africa
#52 of 200 hotels in Cape Town
Guests' ChoiceBased on 2456 hotel reviews
8.9Cleanliness
9.4
Comfort
9.4
Location
9.0
Facilities
9.2
Staff
9.3
Value for money
9.0
Free Wifi
9.0
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: March 24, 2024
Wendy
South AfricaNo earl grey tea bags on Room we had to ask every day
Spacious nice design
Stayed in March 2024
Reviewed: March 23, 2024
Sfiso
South AfricaI’ll think about it😄
More than a 5*treatment. No hassle for parking the car, they do not for you. You meet your luggage in the room. The check-in was smooth, and Cyril was very friendly and professional. The gym, the pool, and the sauna was such a treat! I also liked how the breakfast hall was layered, you don’t feel crowded.
Stayed in March 2024
Reviewed: March 22, 2024
Angela
Monacoexcellent breakfast and amazing room
Stayed in March 2024
Reviewed: March 22, 2024
Akhona
South AfricaThe breakfast menu needs variety and be changed each day. The offerings were the same throughout our stay of three days.
Their rooms are very luxurious and comfortable.
Stayed in March 2024
Reviewed: March 21, 2024
Fabrizio
ItalyManagement really cares of their guests.
Stayed in March 2024
Reviewed: March 20, 2024
Ann
United KingdomThe fact that they no longer have the shuttle to take you to the waterfront
It is a very friendly hotel with excellent rooms that are large and comfortable
Stayed in March 2024
Reviewed: March 19, 2024
Trevor
United KingdomNothing
Stylish. Good value and efficient valet parking
Stayed in March 2024
Reviewed: March 18, 2024
Sascha
SpainFriendly and professional staff Fantastic breakfast Well equiped gym
Stayed in March 2024
Reviewed: March 16, 2024
Kiran
CanadaThe inability to book additional days due to its popularity. ☺️
The Taj Cape Town is a stellar hotel in the heart of Cape Town. Its prime location allows one to walk or easily drive to major attractions. The property itself and staff are world-class, ensuring all your needs are met from check-in to check out. The breakfast options for vegetarians like myself were great, even including some Indian favorites. The spa is divine and perfect after a long day sightseeing.
Stayed in February 2024
Reviewed: March 15, 2024
Nyasha
United KingdomN/A
The customer service was great. We had issues with the room we were given and were upgraded at no cost to an absolutely stunning and spacious room in the Taj Club member area. In addition, as a gesture of goodwill, we were offered free late checkout. There is 24-hour access to the pool. It's central to restaurants, the market and bars other shops.
Stayed in February 2024
Reviewed: March 15, 2024
Sumayya
South AfricaThe shower floor was very slippery, and I almost fell on the first day. Including a show mat might help. The scale in the bathroom was not working. Use memory foam pillows for added comfort, together with the current pillows that you have so the guest has both choices. Keep a blanket in the cupboard for guests that might need it. I did request a later check out for an hour later but unfortunately it was not possible. I think the parking should be free and guests should not be required to pay additional fees for parking.
The bed is extremely comfortable, and I had beautiful sleep. I would prefer a memory foam pillow for sleeping.
Stayed in March 2024
Reviewed: March 14, 2024
Vineet
United KingdomNothing
Facilities were great and the whole hotel was well designed
Stayed in March 2024
Reviewed: March 14, 2024
Brad
South AfricaBreakfast was great, service from the staff was amazing, bed was comfortable,
Stayed in March 2024
Reviewed: March 11, 2024
Aadil
South AfricaNothing
Staff.
Stayed in March 2024
Reviewed: March 10, 2024
Simon
IrelandNothing. The location is ok. The staff were great advisors
Room was amazing Bed quality was exceptional Nice breakfast
Stayed in March 2024
Reviewed: March 6, 2024
Shiraaz
South AfricaKeep it up
Absolutely amazing
Stayed in March 2024
Reviewed: March 4, 2024
Ross
United KingdomExcellent hotel, really nice room and had a great meal at the Bombay Brasserie. The room was well laid out and had a pretty plush bathroom.
Stayed in March 2024
Reviewed: March 4, 2024
Arnold
South AfricaThe phone wasnt working
Stayed in March 2024
Reviewed: March 4, 2024
Hanan
Saudi ArabiaThey didn’t give late check out
Services
Stayed in February 2024
Reviewed: March 3, 2024
Mirela
CroatiaIt is impossible to get and of the services by phone.
Loved almost everything.
Stayed in March 2024
Reviewed: February 27, 2024
Yoko
NetherlandsReception told me Sauna was on till 22:00 but it was out at 20:00. I requested to put it till 22:00 next day but they didnt do it. Very disappointed.
I enjoyed Spa facility with good massage. It was a great experience.
Stayed in January 2024
Reviewed: February 27, 2024
Marisa18
South AfricaAbsolutely nothing
Fabulous breakfast selection. Room was comfortable, clean and spacious. I booked a non-refundable room, my flight got cancelled so I missed my stay at the hotel, but the manager was so helpful to charge me a minimal difference and I even got upgraded to a one bedroom suite. All the staff are super friendly. Really had a wonderful stay.
Stayed in February 2024
Reviewed: February 27, 2024
Stephen
United States of AmericaN/A
Food and Staff
Stayed in February 2024
Reviewed: February 26, 2024
Hatice
TurkeyThere is nothing that i did not like
Staff was so kind and helpful. Rooms are quite big, clean and have a great view of Lion’s Head and Table Mountain. Breakfast is very delicious. Staff always waits in front of the door in the evening so you always feel safe while walking from taxi to hotel.
Stayed in February 2024
Reviewed: February 21, 2024
Richard
South AfricaExcellent service and the breakfast one of the best ever in a hotel
Stayed in February 2024
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