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The communication and check-in processes were very good. I didn't meet anyone, but I felt like they were always available to help and made sure I had everything I needed. The room is small but clean, comfortable, quiet, hot water, and even a shared kitchen. Everything was very clean. They were very nice and accommodating with all of my requests. I would stay again. The location is very good and really close to the ADO station. Although I used the AU station, it's about a 15 min walk. Not bad!

Airport shuttle service, relatively good and cheap for a night stay for early flights

The worst experience I had!! I pay for nothing. I can’t stay in a very insecure room , very dirty, bathroom old and dirty, vanity broken, no closet only a couple of rods without hangers an no security in the door. I stayed 30 minutes before I move to a better place. They said they cannot give my money back I booked with Booking.

I did not end up staying. The room was claustrophobic, the accommodations uncomfortable, I asked for a one hour later check out and was denied.

Just over a block to the beachfront, great parking, staff wonderful. The room was very clean and the shower had hot water - who could ask for more from basic accommodations! I had a very early flight out so this was perfect for staying in Veracruz the night before. I wanted easy out and budget but something where I could walk over to the waterfront. Would stay again if a similar need occurs.