We booked the hotel because of its facilities, but pools are not well maintained maybe due to the fact that it was a busy week due to the long EID holiday. Staff are great, we were given a pool view balcony upon check-in when I requested. Starters and main course are delicious, desserts at the buffet restaurant could be improved. Location is good, it’s 10-15 minutes away from Bawabat mall, and about 30 minutes drive to Louvre. Overall, the hotel is alright for 1-2 nights stay, with half board package.
Overall Good. Nice and comfortable rooms. Nice pool. The only thing was that it is away from main city and shopping malls/Fast food resturants. So you cannot just walk outside and go for shopping or eating
We liked Mafraq hotel so much that we did one more booking within the same month before checkout. Hotel staffs are well trained and soft spoken, this hotel is value for money, have lots of varities in breakfast, swimming pool is too good and big. Hotel surroundings have nice greenery and well maintained, Rooms are spacious and extra comfort.
Staff was helpful Price of breakfast/ lunch/ dinner very expensive Kids around 15 years should be charged half Choice of breakfast and in house lunch/ dinner menu should be better - less variety on offer- not exciting very basic More Asian and Oriental cuisine should be added Small selection of tv channel offerings Provide more shaded area near pool during hot summers More indoor activities for kids considering the hot weather