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We had an ocean view room and the views from the balcony were incredible they even extended out to the front/main bedroom so you can wake up to the view. Great location, you can find all food options at your doorstep as well as supermarkets. A quick walk to the beach. The hotel has multiple pools and the pool area is great. The apartment has a kitchen and laundry facilities and quite spacious for a family of 4. The hotel back entrance is also across the road from the tram stop which takes you to Broadbeach and Pacific Fair.

We love the fact that my whole family was so welcomed here and enjoy our time. And we had a 48 birthday celebration here and all facilities meet our expectations 💯💯so thank you very much. Me and more of my family will definitely be back here to stay. I had family stay at the grand hotel. And it was and is a terrible place to stay at!!! People staff were so rude and had no respect for no one. So my family will not be staying there anymore. They loved it more at sand castle apartments Labrador. Happy customer’s so thank you.

Hotel was so clean and comfortable we could not fault one single thing from the minute we checked it was such a nice stay. The beds were so comfortable and clean!! Our flight was late in the evening so they minded our luggage safely until we needed it. Will recommend this hotel to all our friends and family and next time we visit the Gold Coast will 100% be coming back to stay. Thank you for such a pleasant stay!!

Staff were very professional, helpful and informative about things to do and how to get there. Location was perfect close to everything but not crazy busy like the Broadbeach location. My suite was very clean and comfortable.The view was breath taking and overall service was outstanding! loved it so much that I booked another week through the hotel which was much cheaper. I can't wait to go back next year

The hotel has excellent staff. Very friendly, polite, welcoming, and helpful. The hotel is well situated. Easy to get to from Gold Coast airport via public transport. Close to Pacific Fair shopping centre. Close to Broadbeach transport hub. Close to the beach. The room was very clean, with a comfortable bed. The shower has excellent water pressure, and the TV and air con worked perfectly.

It was in a great location, it wasnt in the heart of surfers paradise but close enough to walk or catch a tram to everything. Staff were always very nice and accomodating. When we checked in we were given drink cards to use at the hotel bar and check out was quick and easy. Would definitely reccomend friends and family and would definitely stay here at the QT gold coast for sure!

Amazing staffs, clean toilet and great shower, what else you can ask for! breakfast pancake was really lovely too and overall it was very nice experience. Sometimes when you book a hostel with cheap price, you can assume that it'd be dirty or nasty but here is really amazing and I'd definitely book here again if I'll come back to Gold Coast.

The central location in Surfers Paradise is a real bonus as it means you can walk everywhere that you need to. The tram also runs along in front of the hotel which makes getting around the Gold Coast very easy. We had a minor issue with the card scanner to unlock our room that was quickly dealt with by Hotel Engineering which was fantastic.

Good view, comfortable place, 3mins walk to broadbeach. In room has good kitchenette with oven, stove, microwave and fridge. Also spa in room. Hotel has spa, sauna and swimming pool. Hotel is closer to pacific fair mall, about 8mins walk. Casino is accross the road. Overall, its really good value for money. I enjoyed my stay here.

The room was spacious, well laid out. The bathroom/shower area looked graet with the black grout and white tile. the kitchen was compact and everything easily accessible. The provided instant coffee was a great (Moconna), as opposed to some other hotels that supply cheaper & alternatives which ultimately are undrinkable.

The staff were efficient when i notified them what i had come across in the room when we had checked in, offered to put us in another room but was happy to stay in that room and have the bedding changed. Other then that the room was clean and comfy. Great location and cheaper parking then anywhere else around the gold coast.

The Bel Air is conveniently located opposite Pacific Fair and within close proximity to the beach and Broadbeach precinct. Our family enjoyed the apartment, pool areas, and access to the beach. The staff are bright and cheerful. We would definitely recommend staying at this hotel.

Great location, close to beach and easy walk to either Surfers or Broadbeach. Apartment very clean and well equipped. Lovely garden view, grounds well maintained. Comfortable & secure environment - great family resort. Manager very helpful.

Location right on the broadwater at Southport Gold Coast excellent. However the council were drilling up the park across the street, from 6am all day. Should have been notified on this apartments website and this website.

The hotel and its services were great. The actual finish on the rooms was good, it didn't feel like a cheap hotel at all. We only booked a one bedroom apartment but they upgraded us for free.

Great panoramic view from the hotel room. The unit was of a great size for our family of four.

Cheap accommodation in a great location. Building is dated but still reasonably kept.

a very oppulent hotel, you are treated like royalty, nothing is too much trouble fo the staff. the food in the restaurants are of excellent quality and the buffet style breakfast had a great amount of choice

Really good facilities with friendly staff. Cater to kids well.

Comfy bed, good breakfast and food options