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Very clean and modern. Staff very polite and helpfull

Definitely a good choice, a very nice room with balcony (and nice sunny day day after arrival), nice staff, good food in the restaurant in ground floor, and a good wifi. Two blocks from train (and I think also bus) station. Definitely a place I would like to return to.

Amazing, very cheap for the quality of the room.

The staff was extremely helpful, friendly and professional. The rooms big and clean, good beds, the swimming pool was very clean and good enough size, saunas excellent. Breakfast was fresh and with enough options. Location is good, though you need a car or taxi to go to the center, but across 2 big shopping malls.

I think value for money is unbeatable. I liked my room, spacious, with new furniture, and the large shower. Also I liked the silence (my room facing to the back).

Nice big room. Quiet even thought nearby with the main road.

Hotel is so clean. Location is wonderful. Balance of price and benefits are great. Breakfast is enough and delicious

Great hotel, centrally located, friendly staff. Probably the best hotel in Banja Luka.

I loved this hotel for my one-night stay in Banja Luka. It was perfectly located halfway between the bus station and city centre, meaning walking to both was convenient. The room was clean, spacious and quiet, and although the owners don't speak too much English, they're very friendly and welcoming. Breakfast was nice, and there's a nice little pizzeria-cafe nearby which served me well for dinner. Thanks for a great stay in Banja Luka!

Location is great, in the heart of Banja Luka. Staff is so kind. I love it, we Will Come again.

Good value , nice place and good parking , Great a la menu breakfast

Spacious and clean rooms. Comfortable bed. Beautiful surrounding. Nice and friendly owners.

Great location, very clean and friendly staff!

Clenaliness, comfort, very kind personell.

Free parking, close to centre. Clean and modern. Worth both time and money.

Kind staff, parking always available, quiet neighbourhood

Mr. Igor at the reception was highly professional.

Nothing not to like, rooms first class, food excellent, and the staff are brilliant they couldn’t be more helpful, they all spoke very good English, we would definitely stay there again. Excellent value for money.

A lovely place to stay, relax and enjoy. It’s quite close to the town centre and everything is with in walkable distance. Parking, breakfast, staff members were very polite, courteous and friendly.

First impression is professionalism of the staff. The room was comfortable. The Zepter Palace café has an excellent selection of dishes and outstanding coffee! The hotel is currently undergoing expansion, and will soon radiate the recognizable Zepter brilliance.