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Located just a 2-minute walk from Dupnitsa town center, Universal Hotel’s rooms all have air conditioning and a flat-screen cable TV. Rates were very reasonable and the staff became friendlier by the day. Learn a few words in Bulgarian to help deal with any communication barriers. Our room was bright and comfortable with a large deck overlooking the hilly region. We appreciated having a breakfast menu with many options, but dinners were especially good. We enjoyed our conversation with the night desk clerk.