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Always the best, 3rd stay. Very very good restaurant. Staff always smiles and service is splendid. Spotless clean. Close to the station and they sell the guestcards for free train and cable cars up the mountains.

I can’t express how grateful we are for the incredible hospitality we experienced at this hotel. We arrived drenched from a heavy rain and asked for an early check-in. Despite the odd hour and no staff being physically present at the hotel, they went above and beyond to find a solution and ensure we received our keys without any hassle, and it was all free of charge! Our situation didn’t end there—every piece of clothing we had was soaked. The hotel personnel were absolute lifesavers, taking all our wet garments and putting them into a drying machine. This kind gesture was just what we needed after such a rough start to our day. As if that wasn’t enough, we were sitting in our room with no dry clothes when the hotel staff brought us a pan full of hot tomato soup. It was incredibly delicious, rich with herbs, and it warmed us right up. This thoughtful touch truly made our stay unforgettable. Considering the extremely low price of our stay, we expected something really simple and maybe even a bit shabby. However, it was completely the opposite! The service and amenities were outstanding. We can’t recommend this hotel enough. Their attention to detail and dedication to guest comfort is unparalleled. Thank you for turning a miserable day into a memorable stay!

The staff is very helpful and took special care. We were a large group with kids and they made sure we were comfortable and could have fun without disturbing other guests

The location is good, and the room is so high C/V!

The owner very friendly and it’s near to the train station.

The owner is very helpful in any request! super position!

We liked about everything! The room was tidy and clean. The bathroom was immaculate. The hallways are spotless. We want specially mention the owners, Christian and his wife who gave us a warm welcome. They also engaged us with very nice conversations and gave us tips in getting around the town. We definitely would recommend this hotel!

Love the hospitality, the food, rooms are amazing

We checked out very early in the morning so we couldn't have breakfast. The hotel owner prepared kindly prepared meal box for us. I appreciate he and his wife very much.

Perfect in every way: Room, facilities, Restaurant and Staff!!!

Room Clean Breakfast is perfect Value for mooney

It was a nice weekend visit of Appenzell. The hotel is located on the main square of the city. We had a good room with a cot provided for free. The room was equipped with comfy beds, bath, wardrobe, a couple of arm chairs and a table, free WiFi. Breakfast was fresh, tasty and with many options. We had a dinner at the hotel and were satisfied with ordered dishes. If you are with small children, you could find some books, colouring books, some toys and entertaining items. Besides restaurant, the hotel has its own bakery / cafeteria, which is open all day long.

Next to the train station Of Gontenbad. Only one station away from Appenzell. Very picturesque and beautiful view from windows. Good breakfast. Nice host.

Location. Facilities. Welcoming staff

The room was spacious, the bed comfy and the pillows were perfect. The room and bathroom were spotless as well. Breakfast had plenty of options and not crowded. Location was central, close to the parking as well. Would highly recommend and would stay again.

I had a very pleasant stay at this hotel. Friendly staff, good breakfast and coffee. The room was very comfortable I did not hear the church bells that often in my room so it was very comfortable.

The property was very nicely designed and decorated. The rooms and bathrooms were clean & the staff very friendly. We had breakfast which was also very nice.

Beautifully renovated, very clean and simple, but all you need. They don’t serve breakfast but there’s a lovely cafe around the corner which opens at 8am

Comfortable room and excellent breakfast

Was very clean and well equipped. The staff were exceptionally helpful and friendly. I will definitely stay here again

Gusthaus Hof, was a fabulous stay, we stayed in the funky ‘Pods’ , it was super quiet and had everything we needed. Quite a modern, semi-lux feel. Staff were amazing, allowing early check in as we arrived early on bikes. We ate here. - food was really good & service amazing. Would definitely stay here again.

Kind staff and great welcoming.

Walking distance to main station Very clean Automatic check-in More than a rich breakfast Friendliness of staff/owners