Hotels in Lucerne

Really friendly staff who were very informative and helpful with restaurant, exhibition ideas etc. Exceptionally clean with very comfortable beds. Good choice at buffet breakfast. Well situated on frequent bus route to central Lucerne with bus stop right outside hotel but also easy to walk in to Lucerne along the side of the lake. Hotel car parking on opposite side of road - charged at SFr 15 per day but well worth it. Would book again if visiting Lucerne in the future.

I have not stayed at the hotel but I have booked for it and did not get to cancel it till the last day of my booking. For these they were supposed to charge me the first night and some fees but they were so generous that as they understood I did not do this intentionally they have not charged me a penny. Awesome So I am sure if the people and management is this good, their hotel must be double good. If I am going to Lucerne anytime I will be staying there for sure.

The hotel had an industrial theme due to its history. Good value and just a 3 min walk away from bus stop served by a good frequency of buses. 10 min ride to the Lucerne bus station. Drinks voucher with room was a nice addition. The Breakfast is not your average all-inclusive breakfast with limited choices but every item was fresh produce, starting from the juices to the crossiants. The staff were friendly. Bottles of water provided daily in the room.

Great location walking distance from the train station and many of the attractions in Lucerne. Had a balcony in my room with a wonderful view of the surrounding area. The room was also impeccably clean. The reception also gives a transportation card to get around Lucerne which is really handy and you can get discounts at the restaurant in the hotel and across the street. The Italian restaurant was really good as well.

Nice, good sized rooms and a big bathroom. Good location, 5 minutes walk from a train station, 2 stops away from Lucerne ( 10 min). Tickets for train and bus, for the whole duration of the stay, are provided by the hotel. Also close to bus stop 12 which leads to the gondola for Mt Pilatus. We parked free of charge in front of the hotel ( limited parking places). All in one, good value for money.

Highly recommend this hotel for your stay in Lucerne. We loved the location and the balcony views. The staff was very friendly, especially the front desk - so helpful - they truly go out of their way for their guests. Clean room, comfy beds. We stayed in a jr suite and were pleasantly surprised by the size of the room. Hotel Des Balances - thank you for your hospitality!

Charming, beautiful waterfront old hotel. Location could not be better! Just a 5 minute walk from the train station. On the water. Walk to all of the must see sights in Lucerne. Helpful, welcoming staff. We arrived early and stowed our bags. The reception gave us a self guided walking tour map and we easily walked to all locations. Wonderful breakfast included.

Warm welcome from the reception staff during our check in. She patiently guide us the nearby attractions and gave us free bus voucher. The hotel within walking distance from Lucerne train station. Chinese food take away shop just right inside the station. Thank you for the beautiful postcard!

Location is spectacular overlooking Lucerne and surrounding Mountains! The Hotel is overall great but could need a bit of money to make it really outstanding! What they have done with the Bürgenstock Properties could be easily replicated here! Restaurant Service and Food very good!

The staff was awesome. The breakfast was rich and abundant. The location was great. We had to check out really early in the morning and the staff packed us breakfast to go. As with other hotels in Lucerne we were given a visitor pass for free public transportation in zone 10.

The view is amazing The room is big and nice, the sofa bed was enough for 2 children Evrything was perfect and beautiful And all the staff are nice and friendly If visitung lucerne again definetly ill book this hotel again

Excellent location, out of town but a short drive into Lucerne, which has good parking, and easy access to the main roads for excursions (e.g. to Pilatus, Interlaken, etc). Dining on the hotel patio right on the lake.

Friendly staffs at the reception. Being offered lucerne visitor card which is very helpful. Room as as expected like usual ibis hotel. Provided 24 hour hot water which is very meaningful during our rainy stay.

The room is clean and tidy. Relatively cheap price when compared with other accommodation prices in Switzerland. Bus stop near the entrance of the hotel. Only 15 to 20 minutes to the city centre.

Stunning beautiful amazing - not the hotels fault but omg is Switzerland expensive - one night a meal with wine and a few beers - £530 The view was to die for - the bill almost killed me !!!

Hotel Schweizerhof Mt Rigo Mt Pilatus The town of Lucerne

1. Exceptional Staff, the very best of the best I've seen. I missed packing my laptop for the journey and couldn't find it in the morning after room cleaning. I (politely) pointed it out to the staff and through the course of the conversation, the matter escalated to their marketing and operations managers. They were exceptionally professional about the whole incident, searched all the rooms on the floor, went through cctv footage and confirmed they couldn't find it. It was embarrassing for me to find out later through a friend that I had left my laptop back home, but they didn't rub it in my face and were very very considerate. Thank you! 2. The food at the restaurant was finger-licking delicious. 3. Great bar outside and fantastic location.

From the moment you walk through the door, to the first bite at Scala to the first drink at the Hemingway Bar, to the phenomenal views from you room. It is no secret why this is Switzerland’s best hotel. The entire staff is warm and welcoming and extremely helpful. I will always remember my stay at Hotel Montana, and I will be back again. You can’t keep me away from this place!

great hotel, loved the facilities and the interior design. Wonderful location right in the heart of the city and next to the train station. would definitely visit again.

Excellent location...right next to the station and a quick walk from the lake!