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The room are clean and has a good atmosphere with a moutain view. And There is a lot of attractive facilities like Sauna. The bestest point is a hospitality of the staffs. My wife has a meeting with her colleague by 2PM in the last day for stay, so we needed to ask them a late check-out. I was prepared to pay the extra fee for this. However, they had us stay without any fee. We had an excellent experience with this hotel. Normally, we do not use this kind of luxury hotel, so I am so happy to have decided to stay this hotel.

Zermatt is my favorite place to be in Switzerland I have been to other hotels in Zermatt and I would like to say that the hôtel post are my fav !!! Especially the kindness of the personal !!! It’s important for me to feel like home and I feel like people care about us I asked for the free shuttle and the driver was so so nice he made my day ! Covid allow 4 persons in the jacuzzi it’s perfect we had the jacuzzi all for ourselves !!!! 😃 Location perfect Diner perfect Thank you hôtel post !!!!

We loved everything about this hotel. The staff, the room, the breakfast, the location. It’s easy to reach from the train station, about 5min walk. The staff were always very welcoming and friendly. The room was comfortable and clean with a nice, large balcony. We didn’t have the best view from the balcony, but it was nice to have. There’s a good selection at the breakfast buffet, with something for everyone, including vegetarians and vegans. This is definitely a place we would love to stay again.

This was one of the best hotels we stayed at during our 12 day 7 hotel travel within Switzerland. Breakfast was excellent! Just remember to ask for eggs and how you want them cooked. They even had table service for coffee, tea and whatever else your breakfast needs were. Homemade cookies were always available in the lobby, maybe this should be a dislike if you are on a diet but they sure were good! We would definitely stay here again! Family owned. Great view of the Matterhorn from the outside deck.

This hotel had the best customer service I have ever experienced in Switzerland. Not only were the staff super friendly and helpful, but they always offered support before it was asked. Beautiful views and a stunning outdoor jacuzzi next to a waterfall. Exceptional breakfast for a small, boutique hotel with great service. They upgraded my room giving me excellent views of the Matterhorn. I enjoyed my stay very much and would totally recommend.

The host of this hotel is just amazing! Extremely friendly, helpful, and courteous! If you are not sure where to see the best view on Matterhorn, ask Teresia, she will gladly help you! The room was clean and contained all we needed for a pleasant and comfortable stay. The hotel has a Matterhorn view from the cafeteria area, so we enjoyed breakfast with Matterhorn view. Good value for money. And good for family stay.

The location was excellent and the price was reasonable. Zermatt is super expensive, so it was great to find a hotel that did not take all my money. But the location is the best - easy walking distance to train station, mountain train station, and ski shops. And, the building is on a secluded side street so there is little noise from the main street. They also had a nice ski locker.

First of all the staff. The owner couple treated us like family. Even went out of their way to assist us whenever we needed it, despite not asking for it. Second, the location is perfect. It is right in the middle of the happening Zermatt town. You walk out of the hotel, walk a few steps down and there you are in the midst of restaurants and shopping area.

The hotel offers free transport service to and from the Zermatt bahnhof before 17.30. The room is very clean and the ski room is very close to the bus stop. The location is convenient, friendly staff and relaxing spa area. The breakfast offers some options to beef up your body before the heavy snowboarding/ skiing session.

I really full in love Mountain Paradise. It's amazing location. The views is beautiful and ofcourse you come to Zermatt to see Matterhorn and here the best hotel to see the Matterhorn. Room is big and very romantic. Big balcony and good views. Restaurant is nice views. come to stay here and you will agree with me.

I’ve stayed here twice now. Prob best breakfast I’ve had in Switzerland, and such great choice. Great rooms, lovely soap! Awesome staff, the place feels more special than the price. Really awesome location, far enough away from the centre that you don’t have all the nose but only a minute or two away from the centre.

Best deal hotel in Zermatt with Matterhorn view. Room was comfortable, hommy, warm, and clean :) Good breakfast. Great location, near the Matterhorn museum. In the middle distance between Zermatt train station and Klein Matterhorn cable station. Really enjoyed staying there.

The location is 5 minutes walking from the train station and in the heart of Zermatt village. The breakfast is really good to fill the energy to enjoy the day walking, skying, playing with the snow. Really loved the hotel. The value is average for Switzerland.

The apartment was very comfortable with nice kitchen. Great view of the Matherhon from the balcony. Rooms were clean. One of the best stays we had in Switzerland.

The best hotel I’ve ever stayed at. Extremely friendly hotel staff. Excellent service, very clean room, super comfortable, and an incredible spa/pool!

Breakfast was excellent. Staff was very helpful. Balcony was great. Possibly the best views of the Matterhorn of any hotel in Zermatt.

Authentic and cozy. The breakfast was the best I e ever had a hotel.

best hotel ever it was a fairytale

Our stay was phenomenal. Our arrival was a little bumpy in so much as one of the bedroom doors in our penthouse suite was locked as was a changing room. However, after we asked the hotel staff to unlock the room and a bit of protesting, they did. Had they not, it would have absolutely been a problem, as we paid a pretty penny to stay in the suite specifically because of its size. There was the idea on the part of the hotel that because two of the unlocked bedrooms in our suite contained double beds consisting of two singles pushed together that should be adequate for four adult women to share. Granted we are friends, but we're also colleagues and grown women who wanted privacy. Similarly when we requested a rollaway bed, we were told they didn't have one. Nevermind, that we spotted a single bed in a storage area around the corner from our room that they could have easily moved in our room. After some unhappy facial expressions between us and our host, she reluctantly unlocked the third room that contained two twin-sized beds in it. We simply moved one of the single mattresses out to a spot in the main living area (which was large) so that we could each sleep in our own spaces. From that point forward, our stay was magnificent. It was truly an unbelievably beautiful location. We had direct line of sight to the Matterhorn and cathedral. The hotel is conveniently and centrally located, a very easy walk to the nearest grocery stores. The kitchen was amply stocked with everything we needed to prepare our own meals which we did at breakfast and for evening snacks. So, even though arrival was a little rough around the edges, including lack of coordination of pick up at the train station despite our best attempts to arrange for help, everything else during our stay turned out beautifully. They booked a massage for one of us which was amazing. The woman giving the massage was highly trained and a true delight. We had the spa to ourselves each night, which was great!

A full course meal and full breakfast are included in the cost, so it really is a great value!