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15 minutes walk fom railway station. Many restaurants nearby. The rooms facing the back / school are quieter. Helpful staff.

The staff were friendly and took the time to make my stay more comfortable, going 'the extra mile' to assist me with queries and help, such as ordering fully vegetarian take-out for dinner to be delivered to the hotel, and organising oxygen to be delivered to my room on my first night at the higher altitude in Xining. Although we had to communicate via a translation app, the staff were always patient, kind and helpful. I would also commend the serving and kitchen staff at the hotel, as the breakfast selection was exceptional, and the serving staff were friendly, happy and patient, helping me to identify each dish to avoid seafood because of allergy. I looked forward to the breakfast in the morning, enjoying the selection of Chinese foods, as well as the Tibetan butter tea and foods. The rooms were an exceptional level of comfort, cleanliness and size which made my first stay in Xining comfortable and enjoyable. I will definitely return with my husband in future, and would recommend to others!

Good location and good service

Nice hotel close to the railway station. Clean rooms and good breakfast, where everybody can find something to eat. There are many places to eat next to the hotel. Staff is friendly and ready to help if you have a whish or a problem.

This hotel was almost perfect. The room size is good, with a nice bathroom with big bath tub. All rooms are on high floors, so you get a great view of the city - even if the cityscape isn't a particularly pretty one. There's an excellent breakfast with a mix of western food and Chinese food, including noodle stations, pancake stations, etc. I never expect hotels in China to speak English, especially not somewhere so few foreigners visit like Xining, but was pleasantly surprised to discover that most staff did speak English to a good level. They also gave us good local restaurant recommendations. I didn't get a chance to use the gym or pool, but had a peak round the corner and was impressed by the quality of the facilities. I don't think you'll find many five star hotels that are so affordable.

The room was extra spacious, clean and the bed very comfortable. The bathroom shower was soothing. The breakfast which we were offered for free was an excellent spread of tasty local food. The staff were extremely polite, respectful and so eager to help. The two shift managers spoke very good English and helped us no end. The driver who took us round the city was thoughtful and explained everything with the help of a translator app. On the whole one of the best places I have stayed at world wide.

Room - Spacious, clean, and comfortable with quality furnishings and facilities. Service - Very professional yet friendly and helpful. Location - Easy walking distance to shopping malls, restaurants and a variety of other shops. Plenty of DiDi available to reach other parts of Xining, Train station , airport and attractions outside of town. Also a great place to spend several days acclimatising before catching the train to Lhasa. Restaurants/Breakfast - Easily the best by far of any of the 16 cities we are visiting this trip. Value for money - Rates are very reasonable for such a high class hotel.

Loved the spacious layout of the room and bathroom, quality amenities especially the high altitude chinese herbs and the oxygen canister was a big plus!

I had the most delightful stay, even though it was just for one night. From the moment I arrived, the entire team made me feel incredibly welcome. A very special thank you goes to the front desk manager, who truly went above and beyond. When she noticed I was struggling to find an ATM, she actually walked about 500 meters with me to show me where it was. Such genuine kindness is rare and made a lasting impression. The hotel itself is beautiful, my room was comfortable, and the location opposite the shopping mall was perfect. Another highlight was the breakfast staff. I mentioned I had a 22-hour train journey ahead and asked if I could take a few boiled eggs with me. Instead, they kindly packed me a whole bag with snacks for my trip. I was so touched by their generosity. The service throughout the hotel was exceptional. I would return in a heartbeat. Highly recommended!