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Great location, friendly staff, comfortable beds with extra pillows available . Very clean .

The way we were received was super warm, made us feel comfortable and relaxed right away, specially how the receptionist was so nice to my dog. They serve fresh made pizzas until late and the common area is very cozy.

Comfy basic room, very clean, staff are lovely, good basic breakfast, easy to walk to from the airport, bus stop to Bayonne train station outside the hotel.

There was nothing not to like. Everyone and everything was first class.

Hotel, Rooms, View, Location, Cleaning Staff were friendly, Front Desk was Friendly and Always Helpful

Rooms are nice and clean. Staff is very friendly.

location top/ staff super friendly. most comfortable beds and sheets I ever slept on and just an overall fantastic stay.

Every thing was excellent , staff , lovely bar , great restaurant

This is a great location for a stop over. Great hotel, professional staff, facilities are great and it is an easy hop off the highway.

Staff attitude towards guests is 100%.

Very nice, good price, near highway.

Everything is just amazing - that’s one of the best hotels I’ve ever been to

The room was amazing - we had two separate double beds, very comfy, the pillows were very nice and we had a good sleep there both nights. Great location, with the beach just across - everywhere was a short walk. Overall, very convenient.

Cleaning and quiet. Staff is very kind

Loved it! Clean comfortable room! Shower good but needs refurbishing!!

The staff was very attentive. We loved the design and decor - it gave us so much joy

Good breakfast and very nice destination to relax!

Great location, 10 min walk long distance from the city Centre/ grand plage.

The athmosphere, the deco, location, the welcoming and helpful service. Everything really. The Saint Charles is truly a delightful place to stay at, close to the commerces, cafes and restaurants of Saint Charles but also easily accessible and close to sea front and centre. I will be back on my next visit to Biarritz. Thank you everyone

Good friendly staff, The hotel was going through a revamp, Myself and Partners stayed in one of the rooms that had been re+done, the room was first class, We will definitely be staying here again. The rest of the chain could do with the same revamp.

I was suprised for the better. The Staff ! Was great, very very helpful. As well, the decor and surf elements were nice, especially for somebody that goes to Biarritz for surfing. I recommend this hotel 100% . Simple but enough.