The location of the hotel is right next to the old town. We came late and there was no one at the reception (this was known to us). Via email and text message we were given step by step instructions of how to check-in and it worked perfectly. On our way we exchanged a few emails and all responses we got were timely, detailed and helpful. Upon check-out we were allowed to use the parking for a few more hours (for free) which allowed us to easily spend a few more ours in the town. Everything was clean and the staff was very friendly and helpful.

Firstly the location of the hotel was super, allowing you to visit the medieval city and the main town on foot. The owners of the hotel were so welcoming and friendly making you feel at home and relaxed. The room was comfortable offering you every convenience, with an amazing view of the castle. The breakfast was well presented and extensive. The garden was available for guests to relax in,which was an added bonus. Additionally there was free car parking available . All in all a great place to stay!

First you are welcomed by Michel and Denis with their smile ,kindness and their vin rouge , vin blanc. The entire place is a travel experience into design where all details have been taken care for. The place is wonderfully quiet as well as superbly comfortable. The breakfast in the veranda garden is delicious. Close to the castle, this is by far the best hotel b&b experience we ever had. If you ever pass by Carcassonne, You must go there. You will not regret it. Esther and Vincent from China

Incredibly helpful, thoughtful, wonderful staff. Knowledgeable about the history of the area, wonderfully accommodating and made our stay on our honeymoon very special. The hotel is outstanding in terms of decor, location, and experience. Stunning views, you’re right inside the castle walls staring at it from the patio. Fabulous restaurant.

1/Location is superb. Only about 100m to the enterence of the old town of Carcasonne. 2/Rooms are ok (size & general comfort) but especially very clean. 3/Friendly and helpfull staff. 4/Parking facilities (also on day of departure it was ok to leave the car parked for some aditional time.

Hotel very close to the train station and a nice approx 25 min walk to the old city.Staff was very nice (French and English speaking). They explained us very well options in Carcasonne for sightseeing and food. They also sold us tickets for the castle and ramparts in the old Cite for a good price.

Adequate hotel and value for money. Host was very nice and we appreciated his friendliness and helpfulness explaining best access routes to old city . It is just across the road from the old walled city. Plenty of free parking so that was perfect. Breakfast was fine, coffee fantastic.

A simple and very clean hotel, within sight of, and very close to, Porte Narbonnaise at the east side of the old city. The staff were very pleasant and helpful, and clearly committed to providing a very good stay for their guests.

Great location, close to the walled city, with a view of it from the roof terrace. Parking was underneath the hotel which was super convenient. Breakfast was terrific, displayed and served in a lovely space (see photo).

Location just a short walk to the Medieval City, easy access for parking warm welcome and comfortable bed. Bathroom facilities extremely clean and functional. Quiet for sleeping and a warm welcome from the resident dog.

It was a charming older home in Carcasonne, France. Jerome was very helpful even though his English was not fluent, we were able to communicate. Location near the castle. The continental breakfast was very generous.

The hosts were charming and very friendly. It was very convenient being in the heart of the old town. Bringing luggage to the hotel was easy, as we were met and then driven to the door.

Awesome location, close to medieval city and "new" city. Incredible view of the walled city from our room. Peter and Mike were wonderful hosts.

Great host. Super location at mid road between the medieval city and the new city center. Lend property bikes for free. Vintage architectural design.

The hotel is close to the old town, just five minutes on foot. The reception girl was super nice, and the room was spacious.

Cosy, clean, pretty, good breakfast, very nice staff, convenient location between train station and medieval city.

Hotel backed onto the old City, staff were helpful and friendly

We picked this hotel for the view, so we paid for a panoramic view room with a balcony, and we found it delightful (though not a big balcony). Sitting on the balcony, looking across the river to the walled city of Carcassonne, made it hard to leave the room. But the location was perfect, with the hotel right on the border between the new town and the old town, so when we chose to leave the hotel, we could easily walk in either direction and quickly be in the midst of the sights. And sitting in a pool area with a view of the walled city was certainly a unique experience. If you are in the pool, the view is of the sky, but as soon as you climb out, there is a castle! We also chose to eat dinner one night at the top floor (next to the pool), and while the food was more expensive than a similar meal elsewhere, the beautiful view as the sun lowered was worth the expense. The chef clearly aimed at a high level of cuisine, and all that we ate was good, though I heard two other guests complaining about tough beef.

Breakfast was wonderful--eating within the shadow of the castle is special.

Great breakfast. Well airconditioned.