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Although it wasn't easy to find in the dark (and rain), the hotel had a welcoming atmosphere. Staff were lovely and very helpful. The room was comfortable - an excellent shower - with a large bed. The restaurant was a great surprise. Not only was the food exceptional but the wine menu was pretty good too. All in all, a really good hotel with excellent staff - oh, and the breakfast was yummy too. Have to give this hotel top marks.

Location was excellent and very easy to find.

Beds comfortable - lots of restaurants/supermarket within 25 min walk. Also discovered a nice walk over towards hill 70 memorial if you like a bit of history and a good walk for our dog. You could also walk a lot further if you wished. Staff really friendly and welcoming. The Manager was exceptional as his help was invaluable navigating the way for us with regards to our broken down vehicle. We're so grateful for his help. Good value for money.

Rated the property considering its price. The reception staff were very helpful…. Great value and did the job.

Overall the place was really good, literally right across the train station, close to supermarkets and restaurants, and about 20 mins of walking distance from the stadium. The check-in was very smooth, the room was very clean and the staff were very kind and helpful. Recommended

Breakfast was adequate and the meals we ate in the restaurant were very good. The staff were exceptional and went out of their way to help and accommodate us under very trying circumstances. They went out of their way, above and beyond to give us as much assistance as they could and to make our stay in Lens as comfortable as possible. The location was also excellent.

Don't expect the Ritz but remember you're not paying Ritz prices the hotel was basic for a few nights ,the great thing was the location just opposite the railway station and a few minutes walk to the centre,the room was clean double bed and a single , clean bathroom and a good shower it's all that you need but as said don't expect the Ritz.