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Loved the fact that they sorted out the bedroom for the three of us so it was comfortable to sleep. The room had enough space to manage for the night. Very convenient for the bus into Cheltenham town centre. Free bottles of water. Jake was fantastic! I was not feeling well at 3:30am in the morning and he looked after me very well. Please do not lose him! He would be one reason to come back. Breakfast on the go was good too. Good balance for us. Appreciated the hot mushroom toastie and the machine in the lobby for our teas and coffee.

First time at the Malmaison Cheltenham and it exceeded our expectations. Lovely hotel, nice big room with a balcony, bathroom very modern. From the moment we arrived, the receptionists and breakfast team looked after us extremely well, always smiling and positive. Breakfast was delicious. Added bonus of onsite parking and unlike many places, only charged £5 for one night parking, despite being only 3 minute walk to the nearest shops. Really enjoyed our stay, the Malmaison team made it perfect.

The location is perfect for visiting the surrounding Cotswold areas, Cheltenham and more 😊. It is located very close to the city centre, so it is easy to get your essentials and enjoy a nice day out. The apartment is spacious and comfy for solo travelers or even a couple. All essential facilities were well maintained, the kitchen is an additional bonus for someone who wishes to cook their own meals using the fresh produce from Cotswold. A nice selection of breakfast items too.

The location of the apartment was brilliant, no more than a 5 minute walk to the town centre which has a vast array of options for food and drink as well as big named stores and some more boutique-like options. The apartment was very clean and everything we needed was provided, the toilet is very close to the door so you kind of had to shuffle around but no major inconvenience plus the shower was spacious, hot and powerful enough to leave you feeling clean.

The agent was at the property as agreed, opened the apartment, showed me all the facilities and gave advice where to park. I’ve stayed in many Cheltenham hotels, this is by far better than a hotel. The accommodation was very well equipped, the wet room was awesome, tv in the lounge was hi tec. The facilities in the kitchen were very high grade. And to top it off, they provided courtesy drinks, and breakfast food.

I liked all aspects of our stay at this hotel. Staff were helpful and friendly, rooms were large comfortable and clean, breakfasts were very good albeit limited on the hot food front and the limited menu for our evening meal was perfectly fine. The location was great with very easy walking access to bars, restaurants, shops and parks. There is so much to do and see in Cheltenham town centre.

We loved the room decor, with very high quality fittings including a B&O TV! We didnt eat at the new Yoku restaurant but it looked amazing inside so we will book a table next time. We did absolutely love Gin and Juice. What a fantastic bar and venue. Cant wait to return as its one of the top three hotels we have stayed in this year. Very easy parking in the street at the rear of the hotel.

A lovely hotel with great service and tasty food. Lovely and quiet at night even though it’s a very short distance to the town centre (literally a 5 minute walk). The room we had was comfy, spacious and nicely decorated.

Loved this hotel. The design and furnishings are great - comfortable but modern. Breakfast was amazing. Cheltenham itself doesn’t have that much, but we used it as base for driving to the Cotwolds, Bath etc.

Very comfortable bed . excellent breakfast .close to town for shops and restaurants parking close by .with ncp carpark directly opposite .to book in hotel.whilst sorting parking permit .very nice staff

Lovely and relaxing break. The hotel has lots of facilities, a nice cooked breakfast and a large spacious room. Really great value for money. Cheltenham town is just a short drive away too.

The selection of food at breakfast was very good indeed. The location of the hotel and the bus service into Cheltenham town centre worked very well for our needs.

Beautiful boutique hotel with very friendly staff. Unique and charming rooms! Food was very good.

Lovely boutique style hotel with a good feel about it, close to town centre and in a good area.

The hotel was very to Cheltenham town centre

Felt very welcoming, booking procedure was fairly simple. Spoke to a lovely lady on the phone and had a gentle reminder 15 minutes before we had to leave. Was very happy with my overall stay :)

We enjoyed everything about our stay...the gorgeous room, the fabulous food, the wonderful customer service by all the staff. it made for a memorable 10th anniversary celebration.

The reception staff were fantastic even the system was down she was calm and very professional.

Nice and quiet. Very well-maintained rooms.