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Very clean plenty hot water and heating good location

This is my second visit to this hotel really like it here

Very calm environment and good management.It's close to bus station and ferry.

Location, view on the lake, close to ferry, easy access to attractions

Brilliant location in the centre of Cowes.

Haven Hall is beautiful in every way. The views are spectacular, the location is ideal. As you exit the hotel, there is the coastal path. I loved my morning walks. Breakfast was delicious. The finish of the hotel is tasteful.

- Breakfast was really nice and included - Staff were polite and helpful - Good location

Staff went above and beyond to help us with taxis, siteseeing guidance, friendliness and were so sweet with my 6 year old daughter.

It is near to the coast and beach. the staff is very friendly and helpful. we are enjoyable.

Lovely old building housing both a small hotel (6 rooms) and a superb restaurant, Thai by Ja, expertly run by Ja and Martin - and with a 15% discount for hotel guests. At £101.75 for the room and breakfast, plus £35.50 for a super meal with two beers, it was a bargain. Almost worth making a special trip to the Isle of Wight for. Hotel check-in is self-service, based on pre-registration and an SMS to tell you your room number and the codes needed to enter the hotel and access your room key. Unfortunately, I didn't get an SMS and arrived to find a locked door quoting an emergency phone number that was diverted to voicemail. However, there was also a sign saying the restaurant, whose entrance is just around the corner of the building, was open. There I found Ja's other very friendly half, Martin, who let me in and gave me the key to my first floor room, room 2. Note that there is no lift and half the rooms are on the second floor. My room was spacious, with a rustic look but it had both underfloor heating and a Daikin heating and airco system plus a modern bathroom. Ja (or Martin) had forgotten to put out any towels but this was quickly remedied by Martin. The room had a spacious cupboard with 6 clothes hangers and a safe, plus a chest of drawers, two bedside tables, an old workman's table as a desk and a fan, as well as the very comfortable bed, two antique industrial stools, an armchair, a Nespresso-type coffee machine, a ketlle and a hairdryer (see the comment below about the shower). For my taste, there were two minor negatives: I don't much like hotel rooms with carpeted floors or so-called rain showers, above the bath moreover, which mean that it's difficult to shower without getting your hair wet. There was ample lighting and some 8 power points, though none in the bathroom.

This hotel is really a hidden gem. I do admit that we found it by chance, and this sure was one lucky chance. Great hotel in an old building. The people working there, more or less made us feel more like family than guests, without in any way being invasive. They always had time for a little chat, and very politely suggesting things to see, and places to eat. I would recommend this hotel to anyone visiting the Isle of Wight.

Very smart - little confusing to find reception but that may have been my tiredness!

Excellent service and great food.

Absolutely brilliant customer service, All of the workers are super friendly and always ready to help. Breakfast was tasty, options are simple but enough. They remember your dietary preferences and next day you can find it on your table so you don't have to ask. ( like milk for example) The swimming pool is an amazing add-on, it's heated! We booked for 4 nights. We can't wait to go back to the Isle of Wight, Eastmount Hall hotel has become our only option for staying. You guys are amazing!

The staff couldnt do more for us. Very friendly and easy to talk to