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To begin with, the rooms are really big comparing to other hotels similarly priced in London. It is brand new; great size shower, big bed and small kitchenette fully equipped with cutlery and crockery came in super handy. Location is perfect, just a block away from Earl Court’s station and a few minutes walk down to Knightsbridge, brilliant. Also the front desk staff was very kind, they allowed us to check in early as our room had been empty and they were very polite at all times. They made us feel at home. Could not recommend it more !

The location is brilliant - for work that is. Very close to our office :) A little outside center of London - but still it's whitechapel and you can always find a good restaurant or a pub to visit. AND the roof top bar at the hotel is offering a fantastic view! Didn't try the breakfast or the restaurant at the hotel ... ... the shower in the room was one of the best I have tried in an English hotel ... and then I arrived, I was offered a glass of wine ... what's not to like.

staff was friendly and accommodating with our luggage when we had to leave them during check out. The location of the hotel is also very close to many restaurants that are a lot cheaper than the one that are in central London. it is very quiet at night and really lovely. Paddington station is only a 5 min walk away so it made it easy to leave for heathrow or to get to the underground. there are several hotels in that area though, so its good people have many other options.

This hotel was fantastic.i found all staff front office, restaurant, Housekeeping all. Fantastic. To he location is brilliant close to London , Hyde park as Nd as lol transport links . Don't hesitate if it you won't a nice hotel at a good price nice staff ,Hilton you should be very proud of these staff .I work in the industry and am happy to tell people how wonderful your staff and hotel is .thanks very much .Gary room 473 dep 5,8 ,21

Our second stay now at Lyall Apartments. The location is fantastic for family access to top London attractions! We’ve thoroughly enjoyed our stay each time and will no doubt book again! The owner is so attentive and couldn’t be any more helpful or friendly! My autistic son struggles with hotel stays etc but is always calm and enjoys our stay! Local facilities are fab with lots of takeaways/food shops etc! 10/10 and will be back soon!

Arrived during lock 3.0 as need to have surgery in London Staff where fantastic, helping wife get transport to collect me and making sure I was ok on arrival In the old days when we could travel I spent a lot of time in hotels and don't normally give feed back However the way I was treated by the staff here was amazing especially considering the current situation and wanted to give a big thumbs up

The room was a good size for London hotels. Very clean. Check in very slick though they had the wrong dates - thankfully I had my booking.com confirmation and they had availability. Great location just next to Southwark tube. Can't comment on the restaurant/dining facilities as didn't use them. The complimentary water in the rooms was gratefully received.

Great location! The tube station is right across the street and the bus station is about a 5 minute walk up the street. Plenty of restaurants and pubs around the area and the staff were absolutely AMAZING! The room was also a nice size compared to other hotels in the UK and Europe. Definitely recommend staying here if you’re visiting London.

The hotel was so cheap, by far the cheapest accommodation I've ever had in London. The location near shoreditch bad the City was also incredible, we just walked everywhere. The staff were so lovely, they made check in a breeze and we're very welcoming. Length aside, the bed was comfy, the tv was good and the shower was nice.

Perfect location for exploring Shoreditch neighborhood, but not well connected to primary lines in London which somewhat restricted our plans. Otherwise, this was a fabulous hotel with excellent facilities and amenities and very much in line with the quality and style of other Citizen M hotels I have stayed at in London and elsewhere.

Quaint, boutique-style hotel. Well decorated. Great bed and bedding. Typical for London hotels - fairly small. I chose this property because there is no carpeting in the rooms (difficult to find) and a balcony for the room type that I booked. Breakfast was spartan, but sufficient.

The apartment was in a good location and had all the things needed for a stay in London. Unlike many of the hotels and apartments in London - this one was very, very clean. If you want to make your own meals or even wash your own clothes, then this is a good place to stay

Good location, less than 10 mins from Earls Court underground. Staff is friendly.and helpful. In comparison with most London hotels, it's modern and nicely decorated. Frankly very far from a nice hotel but it's relatively cheap and you get what you pay for.

The location of the hotel is excellent. Five minutes walk to Tottenham Court Road tube station and five minutes from the London Museum. The apartments have there own access so it was independent from the hotel and felt like our own little place for the weekend.

Great location - Right near shopping centres / city life , restaurants/bars etc . Cheap weekend rate compared to most if not all hotels across London rated 3 star and above 24:7 reception service LED lighting

This is my 3rd stay in Hilton Canary Wharf, the room was VERY clean.. bed is comfortable and the staff was very friendly & helpful. One of my best hotels in London.

Dirty old carpets, tiny room even for London, cold and humid, thin walls, bad breakfast. There are much better hotels around for the same price if you research more.

Very friendly and supportive staff. value for money. Prime Location in the center of London. Spacious rooms as compared to other hotels in same money.

The staff are so friendly and helpful

Old School, magnificent, well maintained, unique. The staff is one of the best in London. Concierges are an institution indeed. Breakfast is superb.