• City view
  • Pets allowed
  • Indoor swimming pool
  • Free WiFi
  • Bath
  • Air conditioning
  • 24-hour front desk
  • Key card access
  • Daily housekeeping
  • Non-smoking rooms

Occupying levels 34-52, the Shangri-La Hotel The Shard, London offers 5-star luxury and breathtaking views of the capital and beyond. It features an exquisite restaurant and serves cocktails until late at the highest bar in London. Each uniquely designed guest room has floor-to-ceiling windows providing spectacular views of the city, and maintains the theme of Oriental elegance found throughout the hotel. Featuring the body-contouring-technology ‘Shangri-La Bed’, rooms include a TV, coffee machine, complimentary WiFi and a set of binoculars. The en suite, marble-clad bathrooms have underfloor heating, separate bath tubs and a glass-enclosed shower. They include plush bathrobes, Acqua di Parma toiletries and mirrors with integrated TV screens. All rooms feature climate control to complement the building’s integrated sun shielding. The hotel features 3 dining and drinking venues, including TING, the signature restaurant and lounge on level 35, while Bar 31 is a friendly neighborhood bar. GŎNG, set on level 52, provides the setting for London's highest champagne and cocktail bar. Shangri-La Hotel The Shard is located on St Thomas Street, less than 1 minutes' walk from London Bridge Train and Tube Station. The Tower of London and Tower Bridge can be reached in 20 minutes by foot. You can enjoy a stroll along the River Thames' South Bank to The London Eye, Big Ben and Westminster, approximately 1.5 miles away.

Couples particularly like the location — they rated it 9.5 for a two-person trip.

Shangri-La The Shard, London has been welcoming Booking.com guests since 9 May 2014.
Hotel chain/brand:
Shangri-La Group

Property highlights

Situated in the real heart of London, this hotel has an excellent location score of 9.4

Want a great night's sleep? This hotel was highly rated for its very comfy beds.

Breakfast info

Continental, Full English/Irish

Parking available at the hotel

Loyal customers

There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

Room type
Sleeps
 
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
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Travel Sustainable Level 1
This property has told us they’re taking some steps towards sustainability that can have environmental and social impact. We’ve worked with experts including Travalyst and Sustainalize to create the Travel Sustainable programme – making it easier for you to experience the world more sustainably.
Guest reviews

Categories:

Staff
9.3
Facilities
9.2
Cleanliness
9.5
Comfort
9.6
Value for money
7.9
Location
9.4
Free WiFi
8.9
High score for London
Select topics to read reviews:

See what guests loved the most:

  • Jonathan
    United KingdomUnited Kingdom
    Breakfast was amazing. Staff so friendly beautiful hotel. Definitely will be going back. Nothing is to much trouble.
  • Julia43sutton
    United KingdomUnited Kingdom
    Wonderful service Amazing view over London Beautiful breakfast Stylish suite
  • Mohammed
    United KingdomUnited Kingdom
    Excellent experience, beautiful view and breakfast
  • Wen
    ChinaChina
    Location, environment, service are excellent. The hotel staff was very helpful and warmth. When I left my phone in a taxi, the staff did their best to help me find it. Special thanks to Mr. Andrei Morari, Mr. Darius and Mr. Basal. When I checked...
  • Verity
    United KingdomUnited Kingdom
    The staff are absolutely fantastic, we came for our anniversary and they went above and beyond for us, ensuring we had a bath with a view and delivered a little cake with happy anniversary on it once we checked in. The room itself was gorgeous and...
  • Richard
    United KingdomUnited Kingdom
    Spectacular views, real unique experience waking up to the sunrise over London
  • Batul
    United KingdomUnited Kingdom
    The amazing views of London city from the bedroom, bathroom, sky pool. The views from the lobby were amazing too and the staff were excellent.
  • Ian
    United KingdomUnited Kingdom
    Great sized room and massive bathroom yassir excellent service in the ting restaurant. Chatty efficient and attentive extra bread security 2nd drink nothing too much trouble. Lady who checked me in early @12 forgot her name and upgraded me and saw...
  • Sarah
    United KingdomUnited Kingdom
    Excellent service, amazing aesthetics and a warm buzz
  • Sellars
    United KingdomUnited Kingdom
    Breakfast was great, good selection and very tasty
Travel Proud
Travel Proud
This is a Proud Certified property where you can be extra sure of a welcoming stay.

Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few days

  • what’s the best room to book overlooking the river Thames

    Good Afternoon, Thank you very much for your question. I would certainly suggest one of our most delightful City View rooms: either Deluxe City, Pre..
    Answered on 30 November 2019
  • Can we use a swiming pool if we get a room for 1 night

    Good Afternoon, Thank you very much for your email. As an in house guest, you will be more than welcome to use all of the Hotel Facilities including..
    Answered on 30 November 2019
  • Is the room service 24hr

    Certainly! We have a dedicated In-Room Dining Night Menu available.
    Answered on 11 October 2019
  • When you say "room with a view" how is this different to city view?? And what floor level is this on please??

    Goo afternoon, Thank you very much fro your enquiry. Kindly be informed that the Superior Shard rooms are overlooking the Southern Part of London, s..
    Answered on 30 November 2019
  • Hello. I’m currently looking to book either a premier shard room via premier shard room with city view ? Can you explain the difference? Many thanks.

    Our Premier Shard Room is facing the countries of Sussex, Kent and Surrey, and our Premier City View Room offers views over St Paul’s Cathedral and th..
    Answered on 31 March 2021
  • If we book a room does it include access to the swimming pool & bars for a evening cocktail?

    Please note that our Food & Beverage outlets are accessible for everyone, not only for guest. However, only our guests would have access to our facili..
    Answered on 11 March 2020
  • Still looking?

Hotel surroundings *

Restaurants
1 restaurant on site

  • Ting Restaurant
    • Cuisine
      British • Asian • European
    • Open for
      Breakfast • Lunch • Dinner • High tea
    • Ambiance
      Modern
    • Dietary options
      Vegetarian

Facilities of Shangri-La The Shard, London
Great facilities! Review score, 9.2

Most popular facilities
  • Indoor swimming pool
  • Free WiFi
  • Parking on site
  • Family rooms
  • Airport shuttle (free)
  • Non-smoking rooms
  • Fitness centre
  • Restaurant
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Bath
  • Shower
Bedroom
  • Linen
  • Wardrobe or closet
  • Alarm clock
View
  • View
Kitchen
  • Coffee machine
  • Electric kettle
Room Amenities
  • Socket near the bed
  • Clothes rack
Pets
Pets are allowed on request. Charges may be applicable.
Activities
  • Bicycle rental
Living Area
  • Seating Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Satellite channels
  • Radio
  • Telephone
  • TV
Food & Drink
  • Wine/champagne
    Additional charge
  • Special diet menus (on request)
  • Snack bar
  • Bar
  • Minibar
  • Restaurant
Internet
WiFi is available in all areas and is free of charge.
Parking
Public parking is possible on site (reservation is not possible) and costs £55 per day.
  • Valet parking
Reception services
  • Concierge service
  • Luggage storage
  • Tour desk
  • Currency exchange
  • Express check-in/check-out
  • 24-hour front desk
Entertainment and family services
  • Babysitting/child services
    Additional charge
Cleaning services
  • Daily housekeeping
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business facilities
  • Meeting/banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safety deposit box
General
  • Pet bowls
  • Hypoallergenic
  • Air conditioning
  • Non-smoking throughout
  • Wake-up service
  • Heating
  • Soundproofing
  • Car hire
  • Laptop safe
  • Carpeted
  • Lift
  • Family rooms
  • Ironing facilities
  • Facilities for disabled guests
  • Airport shuttle
  • Non-smoking rooms
  • Iron
  • Room service
Accessibility
  • Wheelchair accessible
  • Upper floors accessible by elevator
Indoor swimming pool
Free!
  • Open all year
  • All ages welcome
  • Infinity pool
  • Pool with view
  • Heated pool
  • Pool/beach towels
  • Sun loungers or beach chairs
Wellness
  • Sun loungers or beach chairs
  • Massage
    Additional charge
  • Fitness centre
  • Sauna
Languages spoken
  • Arabic
  • German
  • English
  • Spanish
  • French
  • Italian
  • Dutch
  • Russian
  • Chinese

House rules

Shangri-La The Shard, London takes special requests - add in the next step!

Check-in

From 16:00 to 00:00

Check-out

From 00:00 to 11:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children of any age are welcome.

Children 18 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 3 years
Cot upon request
Free

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

Age restriction

The minimum age for check-in is 18

Pets

Pets are allowed on request. Charges may be applicable.

Groups

When booking more than 9 rooms, different policies and additional supplements may apply.

Maestro Mastercard Visa American Express Cash Shangri-La The Shard, London accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

Advanced bookings for the restaurant and bar are strongly recommended. Availability at TĪNG restaurant and lounge and GŎNG cannot be guaranteed without prior booking. Visits to Bar 31 do not require a prior reservation.

Please note that the 3-course lunch booked as a supplement in TĪNG restaurant also requires prior booking to make sure availability can be provided.

All breakfast-inclusive rates refer to Ting restaurant on level 35. In-room dining is available at a surcharge.

Please note that for the New Years Special, the property will send special terms and conditions after booking. This must be confirmed by the guest and send back to the hotel before check-in.

For non-refundable reservations the Hotel will send a secure online payment link via Booking.com, valid for 24 hrs to complete the payment. The reservation will automatically cancel if deposit is not received within 24 hrs.

The images displayed for the rooms are sample images only. Views may differ depending on the position of the room however all of our rooms and suites face outwards and overlook London.

FAQs about Shangri-La The Shard, London

  • The prices at Shangri-La The Shard, London may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Check-in at Shangri-La The Shard, London is from 16:00, and check-out is until 11:00.

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • Shangri-La The Shard, London has 1 restaurant:

    • Ting Restaurant

  • Guests staying at Shangri-La The Shard, London can enjoy a highly-rated breakfast during their stay (guest review score: 8.4).

    Breakfast option(s) include:

    • Continental
    • Full English/Irish

  • Shangri-La The Shard, London offers the following activities / services (charges may apply):

    • Fitness centre
    • Sauna
    • Massage
    • Bicycle rental
    • Swimming Pool

  • Room options at Shangri-La The Shard, London include:

    • Twin/Double
    • Double
    • Twin
    • Suite

  • Shangri-La The Shard, London is 1.8 miles from the centre of London. All distances are measured in straight lines. Actual travel distances may vary.