Good Afternoon, Thank you very much for your email. As an in house guest, you will be more than welcome to use all of the Hotel Facilities including the Infinity SkyPool on level 52. Warmest regards, Rosalia Taormina Customer Sales Team Leader Shangri-La Hotel, At The Shard, London

Good Afternoon, Thank you very much for your question. I would certainly suggest one of our most delightful City View rooms: either Deluxe City, Premier City or Iconic City. Warmest regards, Rosalia Taormina Customer Sales Team Leader Shangri-La Hotel, At The Shard, London

Certainly! We have a dedicated In-Room Dining Night Menu available.

Good Afternoon, Thank you for your query. Kindly be informed that the bathtub would be of regular size. For any further assistance, i will remain at your disposal. Warm regards, Rosalia Taormina Customer Sales Team Leader Shangri-La Hotel, At The Shard, London

Goo afternoon, Thank you very much fro your enquiry. Kindly be informed that the Superior Shard rooms are overlooking the Southern Part of London, so namely the historical counties of Surrey and Sussex. The category will always offer unparalleled views over London, however will most likely not include any iconic landmarks. Should you require any further assistance, I shall remain at your disposal. Warm regards, Rosalia Taormina Customer Sales Team Leader Shangri-La Hotel, At The Shard, London

Shangri-La Hotel at The Shard is located from floors 34th until 52nd. Should you wish to visit the Viewing Gallery, we very much recommend you to make your booking with The View From The Shard, not affiliated to our property.

Good Afternoon, Greetings from the Shangri-La Hotel, At The Shard, London. Kindly be informed that all our rooms and standard suites have the option for a bathtub either with or without the view. We may certainly request this feature for you. Although we are unable to guarantee this in advance, please rest assured that our staff would do their utmost to accommodate this for you. Should you require any further assistance or have any further enquiries, I shall remain at your disposal. Warm Regards, Rosalia Taormina Customer Sales Team Leader Shangri-La Hotel, At The Shard, London

All our Suites has a separate living and bedroom area, which makes possible to place 1 or 2 extra roll away beds in the living area. Therefore, it would be like to rooms with a door in between

Please note that our Food & Beverage outlets are accessible for everyone, not only for guest. However, only our guests would have access to our facilities in the Level 52, such as: • INFINITE SKY POOL: Available from 06:00 to 20:00, the 11 x 4-meter heated pool features stunning views of St Paul’s Cathedral, the London Eye and Westminster, providing the perfect spot to enjoy the iconic vistas. Heated at 24 degrees is a wonderful oasis of calm for our guest that features a relaxing resting area equipped with Nespresso machine and a water serving station for guest convenience. Towels and bathrobes are provided in the pool area and in the changing area, please note that guest are allowed to use the swimming pool before and after check in and after checking out for the remainder of the day. Please note that the swimming pool is only available for guests in house due to limited space and in order to protect the guest tranquillity. Swimwear is available to be purchased through our concierge and is displayed on a glass cabinet in the pool area. Children (under the age of 16) are welcome to use the pool from 09:00 to 11:00 and from 15:00 to 17:00 • THE GYM: Located on level 52, and available 24 hours a day, is equipped with state-of-the-art cardiovascular and resistance training machines, and free weights offers floor-to-ceiling windows with panoramic views of London's south and southeast. Bottled water is provided as well as hand towels. • SPA SERVICES: Available upon request through the hotel Concierge Team, our Spa and beauty services are provided by an external company on the privacy of the guest bedroom or on our treatment room located in level 44. Please, find the Treatment Menu also attach

Please contact our In-House Reservations Team from 9am to 5.30pm for further information.

Our check-out time is at noon, 12:00pm.

Given the structure and design of the building, our rooms and suites do not feature balconies. We include complimentary access to our infinity pool and 24h gym; should you wish to arrange any beauty treatments, our Concierge Team can certainly arrange that in our Treatment Room.

Please, note that all our room categories have some rooms that features a bathroom with a view. The category with highest ratio of rooms with bathtubs with a view are our Deluxe or Premier City rooms.

Our Premier Shard Room is facing the countries of Sussex, Kent and Surrey, and our Premier City View Room offers views over St Paul’s Cathedral and the river, or Tower of London, Tower Bridge and the River

Please, note that all our room categories have some rooms that features a bathroom with a view. The category with highest ratio of rooms with bathtubs with a view are our Deluxe rooms. Rest assured we would place a request on your reservation for a bathroom with a view and our Front Desk Team will do their utmost to allocate you in a room that has it to see your wishes fulfilled, however, please note that this is subject to availability.

You will have more chances to face the Big Ben and the Houses of parliament if you choose one of our Superior or Premier Shard Rooms, to be facing Tower Bridge would be better a Deluxe or Premier City View Rooms (Subject to availability)

We do have all our Leisure and Food and Beverage facilities available from Monday the 17th of May, when the Hotel reopens

Please note that all our room categories have some rooms that feature a bathtub by the window. This request can be noted, and our Front Desk team will do their utmost to allocate this feature (subject to availability).

Dear Guest, we do offer family as well as adjoining room ins our hotel.

All our room categories have some rooms that features a bathroom with a view. The category with highest ratio of rooms with bathtubs with a view are our Deluxe or Premier City rooms. However, please note that this is subject to availability.