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The staff is very friendly. Service, food, everything is at the level of a 3-star hotel. The hotel is not new, it is of older construction, but everything is clean and tidy. Excellent price-quality ratio.

Location is great , very clean hotel and staff is very nice and helpfull

It is clean . close to the center Family feeling

The breakfast consisted of eggs made to order, bread, pastries, yogurt, fruit juices, coffee cold cuts of meats and cheese. Everything was prepared freshly

The location was great. It was right in the center of everything and within walking distance to shopping, restaurants and sightseeing. Another bonus is that the hotel provides parking.

Everything was amazing the room the bed the amazing reception for sure I am coming back

Very nice and accomodating staff. Restaurant exceeded our expectations and again staff at the restaurant was exceptional as well. They have pickleball courts outside but several Padel inside. Gym was very decent for a hotel and Spa looked really nice. Did not use though. And have rental bikes available. Would have been nice to have covered pickleball courts or at least one inside. FYI. The suite in the tower is 5 flights up with no elevator and once inside the suite the bathroom is 2 flights down from the bedroom itself. They were SUPER about moving us once we were there and decided it would not work for us. Very close to Biella. Pretty town and the Sanctuary of Oropa is a must see!!

Comfortable and spacious room. Very clean, friendly staff

Beautiful brand new property in a restored old factory. Rooms are spacious, clean, modern and efficient. Staff were friendly and helpful.