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I checked in on April 15, 2025, and accidentally left my tablet behind. I contacted the hotel on the evening of April 16, 2025. The male staff member who assisted me was very helpful—he found my tablet and arranged to have it sent back to me. I'm truly grateful. Thank you so much

New, clean and comfortable beds. Free car park and convenience store + restaurants close by. Toiletries and equipment provided were nice and new. Drinking water from tap and air purifiers available in the rooms. Nice set up and fun, amazing views of the alps and Mt Fuji around the property.

This hotel has public bath. also has motocycle only parking place. Welcome drink at 17:00~20:00 Breakfast is fine. Daiso and convenience store is very near.

Booking was canceled shortly after booking…

The staff were very nice and allowed us to park in the Car wheelchair parking lot, that we needed as we had a wheelchair.

We were looking for a one night stay between location during the road trip and this was a very good choice! The property is very clean, staff are very pleasant and helpful, great breakfast with smoothie!

Great free access onsen on the rooftop, with city view. Affordable place, spaceous room

The facilities - the onsen, massage chair, free ramen dinner and also morning yakult.

The rooms were cosy and quaint, had all the ammenities you needed. The hot springs/baths was really well setup and clean, with complimentary goods such as razors and yakult for the full experience. Impressed by the bath setup! Staff incredibly nice and easy to communicate as a foreigner with limited Japanese.

Love everything ,especially warm welcome and great service mind.

- 5-10 min walk to kofu station, very close to bars - staff were very friendly and helpful, they called me a taxi multiple times - we were able to leave our luggages after checking out so no more need for lockers - breakfast was simple but good - stayed at the family room, the room was spacious and the bath was big!

It was close to bars and izakaya and relatively close to the kofu station

The architect, interior, furnature, a large staircase to the mezzanine, waterfall from lounge bar, silver cutlery at breakfast table. English speaking stuff, morning paper on the door, on the same day dry ckeaning service at reasonable price.

The employees were incredibly helpful and the hotel had a great variety of amenities/ care products available to guests. The breakfast was also lovely.

The location is very near the station