Search hotels in Bacalar

We stayed in the family room and had an amazing view from our deck of the lagoon and property. The room was VERY clean and smelled great. There was a freshly cooked to order breakfast, but you did have to pay more for anything beyond eggs, toast, fruit and coffee. We enjoyed swimming in the lagoon (so warm and refreshing) and kayaking around the little island in front of the hotel. Having a rental car was key in getting around (about a 5 minute drive into town). Overall we enjoyed our stay at Casa Shiva Bacalar!

This hotel was the best we stayed at during our trip in Mexico. It's a small scale hotel, with great facilities. The room was spacious and clean and had a good shower. The pool is beautiful and as there are never many guests in the hotel there are more than enough beds available. The hotel staff was extremely helpful and friendly. There are quite some restaurants close by and the town centre is a 5-10 minute walk away. The hotel offered rental bicycles for free.

Great location - across the road from the municipal entrance to the lagoon and also within walking distance to the town and restaurants. The hotel is modest and well maintained. The rooms are basic but very clean and solidly build (not paper thin walls). There is a great rooftop area with a view of the lake and a place to chill. The staff are all very helpful and friendly. Breakfast is toast, fruit, eggs or hot cakes - perfect!

Most amazing hotel I have ever stayed in, go for the lagoon view huts - they are incredible. Staff were so helpful, all of whom go involved in a surprise for my now-fiance. The terrace for sunbathing is perfect with an incredible array of seats and cushions. Food and drinks were more expensive than other parts of bacalar but what can you expect for such a luxurious location. Spot on. Loved an incredible stay.

Rodolfo and his family were amazing hosts. Two months in Mexico and this was for sure our best experience from booking accommodation. They treated us like family guests rather than customers even giving us a lift to the station to catch the bus and inviting us to join for family dinner. We extended our stay for a week and loved it all. Would most definatly return For longer and are planning to!

My partner and I absolutely loved the hotel Aires in Bacalar. The personnel was so lovely and welcomed us with a delicious local fresh beverage. The breakfast was amazing, with a selection of fresh fruit, a choice of savoury dish (chilaquiles, scrambled eggs) and sweet dishes (waffles, pancakes...). The swimming pool was small but perfect to dip into after a long day in the sun.

Amazing room and staff very friendly. The view is amazing and the bed very comfortable. We were able to enjoy a nice tour in kayak. Everything went well. We have been traveling for two weeks in Mexico and this was the best hotel by far. Be aware though that there are no restaurants, amenities or supermarkets nearby but you can order food delivery.

Stunning property with many interesting and functional details throughout. Our "estudio superior" was comfortable and beautiful. All of the staff were friendly and exceptionally helpful and made for an incredible stay worthy of Bacalar's magical lagoon! (FYI, I had a toddler in tow.)

property was super special and unique. I would definitely recommend to anyone going to Bacalar. The owners were amazing hosts , made you feel like you were at home . The hotel is Instagram worthy so be ready to take many pics of all the beautiful thought out artwork displayed all over the hotel .

Breakfast was excellent. One of the best meals we had. Selection was great and the presentation, quality and delivery was fantastic. One of the best meals we had while in Mexico was at this hotel. The staff that works here is great. Very accommodating, friendly and always responsive.

This was by far our best stay in México. The property is beautiful, the food is great and the staff is very friendly. We celebrated our anniversary with a romantic dinner on the pier by the lake and it was truly beautiful. The staff made it happen. Will stay again!

Delmar, the owner, is one of the greatest persona we have met in Mexico. He prepares the best breakfast in Quintana Roo every morning. He also gives very good recommendations about what to do in Bacalar, where to eat, etc. Our stay there has been unforgettable!

Great location, friendly staff, she gave a great recommendation for dinner and the only map anyone gave us the whole time we were in Mexico which was helpful! Beautiful pools and relaxing areas. AMAZING breakfast included.

This hotel is absolutely BEAUTIFUL! A Moroccan style in Mexico. The location is walking distance from the lagoon and into town and nearby restaurants. However the property is magical, a true hidden gem in little Bacalar

Very, very clean room. Shabby yes, dirty no! About what I would expect for this price point in Mexico. I liked looking out at the lake from the yard. I liked the protected parking. Electric plugs were plentiful.

Beautiful place. My kids liked playing with the giant Jenga pieces and using the pool. Beds are very comfortable and the pillows are the best I've ever used in Mexico.

We spent just one night here, but bed was the best I've had in Mexico, I slept like a baby. Staff was nice and even let us park our car inside, not on the street.

The remote location. no other resorts nearby allowing for a very relax and quiet stay on the lagoon. the hotel rooms were so big! awesome design, homey feeling.

lagoon in Bacalar is amazing and the hotel is along one it’s best part free parking

Beautiful hotel, we regret to only stayed one night, totally recommended for a longer stay. Fantastic food at the restaurant, gorgeous views of the lagoon. The interior design and decor were great.