After accidentally ending up with a 21 hour layover in Mexico City, my boyfriend and I needed somewhere to crash for a night. This hotel was close to the airport and cheap, and coming on the tail end of a long vacation, both of those things were appealing to me. It ended up being a great value. It was clean and comfortable, the staff were helpful and communicative even though my Spanish is broken at best, and did I mention it was entirely affordable? All in all if I find myself in Mexico City again, I already know where I will be staying.

Breakfast was amazing! David and Sebastian (the two chefs) went out of their way to make us something that fit our dietary needs without a fuss, and the waiters at the restaurant were very attentive without being intrusive. Without the kitchen, I think the hotel is OK but not memorable; the kitchen staff made it memorable. Still good price and very clean, but the neighborhood not as lively as say Polanco. Close to historical city center.

The hotel is located on the main avenue in Mexico City (reforma) and walking dinstance from the city center (Alameda, Bellas Artes, Madero, Zócalo). It is a traditional hotel, but very well kept. The rooms are spacious (especially the bathroom) and the beds are really comfortable. The personal is great and always willing to help. The breakfast buffet has a lot of options and you can try mexican dishes. There‘s a pool and a spa.

This is one of the BEST hotels i have ever stayed at! The service we got was over the top. The staff is amazing and kind, the hotel building and courtyard is just beautiful. Don’t miss the amazing open buffet breakfast! If you want to book airport transfer or city tour; ask for Rudolfo, he is super nice, friendly and a great tour guide! We will never forget him Gracias Rudolfo!

We really like this hotel. It’s an interesting historical, character hotel with good sized rooms, helpful staff, comfy beds a good shower and the location is amazing - in Zona Rosa and Little Korea and walking distance to awesome neighbors like Roma & Condesa. For us it’s worth it’s value for a fun chance to explore the historical space.

Everything about this hotel is wonderful. The staff, facilities and the bedroom. Although I didn’t eat at the restaurant it looked amazing. The spa was by far my favourite, such a relaxing place to chill. The location is amazing, on the famous Paseo de la Reforma you’re close to all the sites and Zona Rosa for a meal and some drinks.

The hotel was superb. Room was very nice. The hotel had a snack bar type restaurant, a cosy lounge plus a higher end restaurant. All were very good. The airport shuttle pickup was quick and when going back, took us exactly where we had to be. I want to go back to Mexico City and use the Raizor Hotel for a base.

The location. This hotel is very well located in the Reforma area, just a few steps to the Angel de la independencia and Chapultepec Castle. It is easy to go to Polanco, Condessa and Roma which are the best zones of the city. It has a good space and count with a small kitchen. The staff is very friendly.

The hotel is very stylish and on the whole well run and very safe and clean with nice cafe and seating area. When our initial worries were alleviated with booking and credit card payment we enjoyed the 3 days and really loved Mexico City. It was also really easy to get to and from the airport.

It is very stylish boutique hotel. The room was small but tastefully decorated. It’s located in a safe and peaceful area of Mexico City. The bed was very comfortable. With right amenities this could be a 5 star hotel. The staff very attentive and friendly. Highly recommend this property.

This hotel is incredibly stylish, clean and quiet. It’s in the heart of Mexico City, which means it’s a nightmare to get to via taxi but a good location for the historical centre. The staff were very friendly and helpful and we appreciated the free shuttle to the airport the next day.

This is one of the best hotels I have been in Mexico. Although the area where it is is not nice and in process of being recuperated by the city, it is in a shopping mall that has everything one needs. It is fairly close to Polanco by car, and fairly central to go everywhere.

-The place is very clean and modern. It has that sort of “cool boutique-hotel” look and feel. -It’s located in a superb position. Perfect to explore Condesa and Roma. -Have a lovely terrace where enjoy the sun! -shower is perfect. Hot and powerful !

Very well located in a convenient spot close to Reforma Avenue as well as Alameda Park and the old city center (Zocalo, etc). The hotel is simple, clean, modern. Good option for those who want something convenient and cheap without great luxuries.

The property was nice and it was in a good location. The hotel is walking distance from The Angel(reforma) and it’s walking distance to Zona Rosa. The staff was nice and the bellboy(I forgot his name) was very helpful in setting up trips.

Staffs were very kind and helpful. I stayed at a twin room and it was so cozy. Location Polanco was also safety. The price is bid higher than another hotel in Mexico city but I recommend the hotel for business trip.

Location close to Chapultepec Park, museums & restaurants. Nice staff. Very clean & modern. Quiet location. We moved from a different hotel in the Centro Historico because it was too noisy in the center.

Every staff are very polite and kind! And the location is near airport but they have free shutle bus from airport to hotel. Room is very clean and kindly explain about the room in English.

2min walk to the Terminal 1; very nice people and quiet. I have been in many hotels at the Airport, this one is the best !!

All, the best hotel in polanco. The staff are amizing and the fasiletis are amizing tambien!