Найдите отели в городе Плая-дель-Кармен

Starting from the reception - Alain and also other receptions were very helpful, they speak English almost fluently and answered every question we had. The lobby looks clean and organized, big plus is a 5 liter water bottle dispenser which you can use to refill your bottle with drinking water. The rooms are located on the ground floor and the 1st floor (1st and 2nd floor for US). We chose Deluxe Room which was a room with two double beds (made out of concrete so you cannot move them), AC, balcony, small TV, safe and empty small fridge (which is good so you can fill it up with your own food) and new bathroom. The hotel also has a swimming pool which is not big but most of the time there were only 4 people including us. The pool was cleaned everyday, there is also a jacuzzi, small waterfall and toilet and shower nearby. Next to the pool is fully equipped kitchen which some of the guests used to prepare their food. The location of the hotel is very good - it was close to our arrival point (ADO bus Terminal), close to everyday visit of the beach, huge Walmart supermarket was also close, there were many restaurants in the neighborhood and everything was in a walking distance (see my attached map) - the farthest was a Collective Mini Buses Point heading to direction Tulum (stops at for example: Rio Secreto, Akumal, Xel-Ha and Tulum) it was 15 min walking distance. Speaking about noise - it was not like sleeping in the middle of the forest but also not like having a room above a bar. You could hear the noise from the clubs in the 5th Avenue but there were no clubs in the area next to the hotel. Overall, this hotel offer in my opinion were good value for money ratio, it has comfortable location, friendly staff, shared kitchen, clean pool and good rooms.

Невероятно красивая территория. Просто восторг. Всегда отдыхаем в отелях 5 звезд. Этот впечатляет красотой природы. Очень рекомендую. Все вопросы решают очень быстро. Заселение прошло быстро, так как я заранее заполнила форму онлайн. Бронировала номер с видом на сад, разместили с видом на реку. На второй день из строя вышла труба над санузлом и нас переселили в номер категорией еще выше. На первом этаже с выходом на уединенный пляж, бар и мини-бассейн. Очень понравился. Номер 4183. До этого жили 4647. Вид потрясающий. Еда. Не очень любим формат все включено, но здесь вполне приемлем. Обязательно посетите ресторан в пещере. Там можно позавтракать. Недалеко от ресторана взять каяк и прокатиться по реке. Ресторан у главного бассейна ближе к морю - шумный и слишком веселый. Но, если Вы компанией - самое то. Мы хотели спокойного отдыха - нам больше уединенные места нравились. Посетили парк Xcaret . В парках были 5 лет назад. Все так же круто. Для детей в отеле предусмотрено все. Когда мы отдыхали с ребенком на пляже и внезапно приплыли индейцы Майа в лодке - вышли на пляже и исполнили танец - это было так атмосферно. Мой сын был под такииим впечатлением!!!! 5 дней мы отдыхали в этом отеле, а затем по плану поехали в Канкун, так как хотели хороший пляж на берегу Карибского моря. Этот отель стоит посетить хотя бы раз в жизни. Относительно guest service. Лично хочу поблагодарить Johanna, которая не осталась безучастной в решении нашей проблемы и очень профессионально себя повела.

Бронировали "Виллу люкс" - большой номер с гидромассажной ванной и душем на терассе под открытым небом. В номере гардеробная комната и большой балкон . Один из самых-самых отелей на Ривьере Майя. Очень старательный персонал. Разнообразная кухня на любой вкус. При заказе экскурсий и аренды авто непосредственно в отеле услуга становится дороже примерно на 30%. Не пробовал, но, при необходимости, можно найти и то и другое самостоятельно. Для посещения г. Канкун или Тулум в отеле есть услуга - сопровождение такси с водителем. Стоит примерно 2000 песо (~110 $). Такси в распоряжении на целый день. Это удобно. Расстояние около 60 км ~ примерно 40 минут до каждого из городов. Стоимость такси в соседний Плайя Дель Кармен 300 песо (~ 17$) в одну сторону ~ минут 15-17. Вызов такси администраторами моментально прямо к отелю. Обратно из города - по той же цене. По такси много предложений на главных улицах. Передвигаться рекомендовано только на официальных такси - это безопасно.

Stuff been super friendly and helpful! Good food at the restaurants (i visited a few all-inclusive resorts and was most impressed by the food here). * There's a coffee place inside with decent espresso which i loved. * 24h bar service. * There's a sushi place near the pool on the second floor which was decent (we're used to a pretty high standard so i can't go all out saying it was amazing, but enjoyed the variety, attitude of stuff and overall experience). * Really good location - right next to the 5th Avenue which is the main Street (also it has a beach which is not really usable because of massive amount of seaweed - a problem that's known in all of playa) But it is nice to have the view of the sea. We loved the experience and would definitely recommend this hotel and come back ourselves.

Amazing staff, great food, top service at all. I spend 5 days at this resort and it was my first time in Mexico. I was really surprised! It was one of my best vacations. Resort is very nice, beautiful white sand beach, tasty drinks (very good premium drinks selection), attentive waiters. I was accomodated in prefered Club room and I was treated like the King. I will be 100% back.

Loved the friendly, warm, exceptionally professional and courteous staff ( shout out to Yolie and Nora). Beautiful well maintained property; lovely ambiance, quiet beachfront, exceptional amenities including a truly fantastic SPA, Teen Club that the kids loved, variety as well as quality of meal options offered and the personal concierge service !

Отличное расположение! За углом 5 авеню, до ближайшего пляжа 5 минут пешком, отличный ресторан при отеле, вкусно и не дорого. Отличный персонал, по всем вопросам можно обращаться, никогда не отказывали!!! качественная уборка, белоснежные полотенца, есть полотенца для бассейна/пляжа. Очень комфортная кровать в номере! Всем рекомендую!

Booking five rooms from checkin and entire stay all staff members were incredibly attentive and courteous. The suites are very large and well appointed. The property has plenty of pools and on a beautiful beach. First class 5 stars hotel. A rare 10 of 10 hotel all around. We will be back.

This was the first time in this resort and for sure not the last. It is a concept that goes to your heart. It is difficult cu express you have to experience. In a few words is that is for nature and wildlife lovers with kids 0-14 and high expectations from a five stars hotel.

What a wonderful resort.. one of the best we have stayed at.. the staff were wonderful.. very polite, friendly and extremely hard working. The food was fantastic! And so many options for all types and ages. Lots of activities available for all.

Loved it here, we didn’t have to leave the resort everything was inside and the staff were so lovely! Would highly recommend this place, I came here w my friends but can’t wait to bring my family here.

Lovely hotel, very few people (including us) where staying but the staff manage to make us feel like home. The place has a very good location an it's beautiful. Absolutely recommended.

Everything! The staff was very nice and helpful. The hotel is clean and has a lot of activities to offer. Not to mention it was one of the coolest place I’ve been to.

Unique, where the jungle meets the sea. Best service and happiest, friendliest staff we have encountered anywhere. Magnificent villa and nothing was too much trouble

Everything!! The food, the activities, the kids club, the hotel itself, but above all- the amazing staff!!

I love this resort and I’ll be back very soon! No complaints, exceeded my expectations.

All of it (location, amenities, apartment, pool, jacuzzi). We had a great experience.

Великолепный SPA центр , цена высокая , но она того стоит.