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This is an excellently organised and appointed hotel with a great family atmosphere. There is a thriving restaurant and cafe that’s open weekday evenings as well as every day for breakfast and lunch which is clearly popular with both guests and the local population. The whole place is spotless, the rooms generously sized and immaculately maintained, there is an excellent communal kitchen with everything you need, air conditioning worked a treat providing relief in the recent hot weather and the WiFi is fast and plentiful. Rooms are quiet despite the hotel being on the corner of a busy junction. Owners and staff are extremely helpful and friendly so this is a place I’d recommend and to which I will return when I come back to the Nelson area.

Fabulous stay, made even more enjoyable by owner Max and his spot-on recommendations for restaurants, tours etc! He is like an “on-site” I-Site coordinator, full of useful and humorous information and helpful tips. A pint of milk in the fridge for morning coffee, Nespresso cups, beach towels, even chocolates were supplied to our room. These kind and thoughtful touches made the Palazzo Lodge stand out and above in NZ accommodations.

We were wonderfully surprised by this impressive gem. The owners are exceedingly nice and were amazingly helpful with the friendliness we found to typify Kiwi’s. They even washing and folded our clothes while we enjoyed a superb dinner at a wonderful restaurant just down the street. Our one-bedroom apartment was superb and very reasonable for the price. It’s perfectly located. Our experience at the Sails was superb in all ways.

Booked this at the last minute due to a change of travel plans & so glad I did, this was one of the nicest places I’ve stayed in New Zealand. Fantastic property, clean, comfortable, high spec finishes, fast & unlimited WiFi, great facilities including washer/ dryer & well equipped kitchen. Loved the spa bath.

Great supportive staff who were prompt at restocking when requested. Helpful and friendly. I spilt my coffee on the bed and they helped me quickly to launder the bedding and replace it. Wi-Fi was great and so was the ability to cast that was fantastic. Much more positive than negative.

The room was clean and bed really comfortable. It had all the amenities, satellite TV and mini bar. The valet parking was handy, we took advantage of that. Great location to all the shops and bars in Nelson. Next time we visit Nelson we will definitely stay here again.

This was well equipped, modern, very comfortable, clean and stylish. We stayed for 3 nights and would happily stay there again. Reception staff were friendly and helpful, especially Robyn. Also in a good location for Nelson centre, just a few minutes walk.

Wonderful historic property. They have done a great job with the refurbishment/upkeep. Room was lovely, has old home quirks but this all part of the experience. Located in lovely part of town and easy walk to the CBD. Would recommend!

The rooms are generous with nice kitchenette in each one. Plenty of space for getting ready for a tramp with a big group! Good location near the airport. Staff are very friendly and helpful!

The staff were extremely helpful and friendly. The location was ideal. It was a clean and comfortable place to stay.

Helpful front desk, close to Isite (tourist center and bus stop), lots of things easily accessed from hotel,

Friendly welcome, central position and close to the beach. Spacious apartment, comfy beds, and very clean.

Staff were fabulous. Free upgrade and so kind . Very clean and great price . Absolute value for money.

The location. The activities. The facilities. The accommodation The sea views Everything

Great location, facilities were perfect. Relief manager was excellent. I will be back.

Quiet ,comfortable and views of the estuary amazing. Not to mention the super moon

Everything!! View was amazing and had everything we needed.

Cathy was very helpful and friendly . Great breakfast

It had everything that we needed

Nice and clean top of the range