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It is very cheap but unbelievably good place to stay. They have big spacious room with good quality bed and a TV. The bathroom is clean and has hot&cold shower. They accomodate us even when we arrived like midnight. I strongly recommend this place to anyone who wants to visit Naga City. This is a great place to rest and stay.

I like that the room is so cozy and clean. They have areas for the smoker in every floor and also a water refilling area for your stay. Masarao yung tulog. Nakapagrelax talaga kami ng family ko.

Welcoming staff. Nice modern ambiance. Very clean I must say. The towels are freshly washed. The bed linens and duvet are making you want to just stay and not go out of bed. A relaxing room. Plus, the toilet and bath are superb.

The staff were all amazing and friendly, will definitely come back here for them. They even accommodated our early check-in for free. And they allow our late check out for a fee. Place is clean and comfy. Location is also great and quiet and safe. Highly recommended!

Lovely staff. Prompt service.

The location, the cleanliness, the staff, the underground parking, the breakfast spread, and above all the water coolers in every corridor. Very eco sensitive. No wastage of plastic. The staff were very professional, and helped me go around - I was there for only one night, but they were able to guide me to do whatever I could in the short period that the city was open on Christmas Eve. The food recommendations for local delicacies was awesome. Am grateful for the suggestions.

Good ambience, accommodating staff and excellent service

Amazing staff very clean highly recommended

I love how friendly and helpful all the staffs in Uma Hotel ❤️ We are only planning to stay for one night but decided to extend one more day. The area is near the famous Basilica of Peñafrancia and SM Naga. They have a lot of fast food restaurants around the area too. Makes it easy for us to choose what we want to eat the whole day. The in-house dining is also worth it. Loved the foods!

The rooms were incredibly spacious, everything was clean and tidy. Breakfast was amazing, and the heated pool was a huge bonus for night swimming. The reception staff were super friendly and helpful. They helped organise airport transfer for us as we had a last minute change of plans.

Cleanliness and exceptional accommodations in the CR for people with disabilities. Good "sky bridge" connecting the mall.

Bed was good, aircon was good.

Breakfast was ok. But menus can be improved on availability. No halo-halo. No milk tea. No shakes and no Tapsilog while the colorful glossy menu printed were provided in the room.

Breakfast food and people working in the hotel

No breakfast, we have to go outside to look for open restaurants or fastfood

Accommodating and neat and clean