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Very convenient for the route I was following. Receptionist was really helpful and made my stay enjoyable. The breakfast was good.

Really good front office - kind and helpful

Contact with hotel's owner. Sauna. Lift

Clean room,very well furnished, decent breakfast,good for our one night stop on Nowy Targ.

Clean / super friendly stuff / chilled pit atmosphere/ i am coming back !!

Stuff was very friendly and supportive SPA is good Very nice play rooms for kids Breakfast was one of the best we have ever meet in the hotels Over all very very nice hotel

The hotel is clean and the wellness is probably one of the best I have ever seen. Breakfast was fantastic. It was served untill 10:00, but it was 9:45 and the crew has still added fresh food on the table. Absolutely great attitude. Clean room and nice bathrooms.

Well, well, well... I haven't written the words I'm writing now for a long time. Let me start by saying that this hotel is wonderful and the rooms are large, spacious (be sure to get a room with a balcony), the beds are comfortable, the blankets are fluffy and cozy, the pillows are super soft. The breakfast is fantastically varied and delicious. And the next day there are new options. The only complaint is the quality of the coffee - hey, hotel bosses, go to the Circle K gas station and buy coffee there and it's 2x better than what's offered at the hotel. Why when everything else is so great? Throw your coffee machines out the window and buy the same ones as theirs. With the same coffee beans. I wasn't the only one who was upset about this. I saw and heard several people complaining. Let's continue with the positive - the water park is great. Everything is great, the only wish would be that there could be at least one pool where the water is not 30+ degrees, but, for example, 26 degrees. That would be pleasantly refreshing on a hot day. Kudos to the staff too - fast, polite, efficient and most importantly - their smiles were genuine, not fake. The hotel administration is clearly on the right track and it is worth flying here from thousands of kilometers away.

The hotel is clean and well equipped, with gym and billiards. The breakfast has a lot of options and changes slightly every day. The location is perfect, walking distance to the Terma Bania and largest ski resort and you can book Terma Bania ticket through the front desk for a discount, which is really nice. The staffs are warm and friendly, the restaurant on the ground floor is better than expected, I ordered pork neck and honey raspberry beer and they are absolutely delicious. Highly recommended.

It‘s warm! Even with lots of minuses outside the room and the entire hotel was always warm and comfy. The restaurant was great and the breakfast is one of the best and richest we have ever enjoyed anywhere. A few things I did not find in the description, but are worth mentioning: The hotel provides bathrobes and pool towels. There is a ski room with lockers and boot dryers/warmers.

The hotel should definitely have more than 3-stars, it deserves at least 5! Best location, facilities, clean and so comfortable. Staff were extremely helpful and friendly. We were extremely satisfied and impressed, definitely coming back!