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The staff were really helpful. If you are looking for good decent value with quality this place is the place to go. I wasn't expecting much but loved every part of the rooms and the service. Of course it's not 5 star level however considering the price it is absolutely fantastic. Free breakfast as well!

The staff were kind and respectful. Comfortable, clean, quiet, cozy, rooms. excelent location, and the host was avalaibe 24/7 on the phone

was a lovely place .all the people from the owners to the staff make you feel home and welcome.. also, you feel safe with your family. wonderful breakfast 😋 ..

The staff were amazing, from the moment I arrived , they were so helpful. The room was spotless clean , tea and coffee making facilities in the room. Short walk to the church of the nativity. Food was excellent and breakfast had plenty of choice .

Excellent service and exceptional hospitality

Assaraya Palace Hotel is an ideal choice! The rooms are clean, the service is excellent, and the food is delicious. It has a strategic location near Jerusalem, the Church of the Nativity, the Wall, and the Banksy Museum. It’s also close to supermarkets, grocery stores, pharmacies, restaurants, and transportation. Best of all, the prices are very reasonable. I highly recommend it for anyone looking for an exceptional stay!

It was such a privilege to stay at this place! The thoughtfulness and attention to detail were truly immaculate. We slept like we were floating on a cloud in the most comfortable beds, and the spacious room made our stay even more relaxing. And the staff? Absolutely wonderful — incredibly warm, welcoming, and kind, as is so beautifully characteristic of Palestinian hospitality. They went above and beyond to make us feel at home and truly made our stay a **10/10**. Thank you for such a lovely experience — we can’t wait to come back!

This hotel has a chef restaurant on site The restaurant is excellent The location is on the southern side of the city but there is free parking

A lot has been invested in the hotel, from the buildings to the rooms - great design, quality materials, real luxury

The staff, the room, the facility, the location, the views

Everything was wonderful. Staff friendly and obliging. Rooms clean and luxurious. Great location.

I appreciated the staff phone call to my room soon after my arrival informing me if I need anything to dial 0 and will bring assistance or additional items such as a towel to the room. Housekeeping brought us upon arrival in the room a box of chocolate that we enjoyed.

The rooms, the location and the staff (particularly Ali at breakfast, for whom nothing was too much trouble) were all excellent.

Have only good things about Ramban: the food out of this world, the staff so great and the room beautifully designed.

Great breakfast!! Great Dinner!!! great room!!! everything is truly worth the money!!!!!!!!!

Breakfast correct according to the Israeli way. Staff devoted to the least wish of the customers. Ideal location at the intersection of Yehuda street and Dereh Hevron with many buses available