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What Guests Said About Katy:
Diane
United States of America
8.0
Very Good
reviews
We stayed here before.
We stayed here before. Liked it well enough for a return visit.
The streets around the Katy Mills Mall are a little confusing. Some easier to get around than others.
Most of our meals were spent with family and at other sites not close to hotel.
We did eat at Denny's and it was good. Also ate at Popey's Chicken. it was good and they have large orders of fries.
Always visit Bass Pro shop. It is great and we always find something to buy there.
Janet
United States of America
10
Exceptional
reviews
Katy is a fabulous place to go.
Katy is a fabulous place to go. It has everything you need. It has GOOD restaurants, a variety of shopping and it is all conveniently located within a few miles. The hotel selections are ample and you can find one priced for any budget.
Sandra
United States of America
10
Exceptional
reviews
Very Nice Place to Visit and see the sites.
Very Nice Place to Visit and see the sites. Loved the Katy Heritage Museum,,,wish the Veterans Museum would have been open. We ate at Red Lobster by the Katy Mills Mall, it was very very good. Great Customer Service. Had a great time at the Mall. We liked it so much, we went two days in a row.
Dewey
United States of America
10
Exceptional
reviews
The only reason we go to Katy is because our kids and...
The only reason we go to Katy is because our kids and granddaughter live there. There was too much family there this time for their home to accommodate us all so we chose Homewood based upon a friend's recommendation.
JOAN
Spain
6.0
Review score
reviews
On Monday, June 20,at about 12:30 or so, the water was...
On Monday, June 20,at about 12:30 or so, the water was turned off with no notice to us! Luckily we noticed this before either of us got in the shower and soaped up!! When we called, we were told politely, that "yes, we were getting ready to call you..." Um..the water was ALREADY off!!! They were very nice, but there didn't seem to be an understanding of the How crucial water is! The attitude was similar to if they had told us "The bar is closed" We then called the 800 number to report to corporate, and the same attitude was present. The operator that we spoke to seemed clueless as to why we were bothered! I don't believe there was even a verbal apology offered. Fortunately, the water came back on in about 30 minutes or less. They finally gave as a small credit WHEN WE REQUESTED IT, but we feel that there should have been more concern from the part of the staff when dealing with this very important issue. They did not seem to comprehend the importance of this issue.
눇The layout of the room was very nice! It had a different feel! We really liked the love seat!
“the staff was extremely friendly and the pet park and provisions (treats, poop bags, fenced play area) were great. The hotel was very clean and comfortable and loved the xmas decor.”
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