Name: Crowne Plaza Dubai Festival City
Address: Po Box 7185 Dubai, Dubai Festival City, Dubai, United Arab Emirates, Po Box 7185 Dubai, Dubai Emirate, UAE
Price range: Prices for upcoming dates start at $133 per night (We Price Match)
Rating: 8.8

Info & prices
Facilities
House Rules
Guest Reviews (2,119)

Hotel Crowne Plaza Dubai Festival City

This is a Preferred Partner property. It's committed to giving guests a positive experience with its excellent service and great value. This property might pay Booking.com a little more to be in this Program. Airport shuttle. Airport shuttle available at an additional charge. You can request this in the next step.

This neighborhood is a great choice for travelers interested in food, relaxation and luxury brand shopping – Check location Po Box 7185 Dubai, Dubai Festival City, Dubai, United Arab Emirates – This neighborhood is a great choice for travelers interested in food, relaxation and luxury brand shopping – Check location

*8.7* Dubai Festival City: only 4 minutes away! (1,000 feet by foot)

Lock in a great price for Crowne Plaza Dubai Festival City – rated 8.8 by recent guests!

to get started.

Nice location. Good condition. Great overall stay

Sadiq, Bahrain

very nice staff, breakfast was good, the preparations for Valentine's Day was lovely, no hose in toilet.

Alshuhris, Saudi Arabia

Location, connected to festival city mall through Intercontinental hotel, friendly staff, easy check in and check out, beautiful view I had the creek view room. I loved most Spotless room and bathroom. Very nice hotel to stay at.

Malmeqbaali, United Arab Emirates

Excellent place for vacation especially with children

Majed, Saudi Arabia

The staff members were very attentive and happy to help.

Asli, United Arab Emirates

The location is great and the room is clean and spacious.

Mhdnabeel, United Arab Emirates

Excellent staff at reception, very helpful. Great breakfast. Nice location.

Abhishek, Oman

Big room with breathtaking view to the creek. The location near Dubai festival city mall. Bed is very comfortable and bathroom is huge.

Waleed, Saudi Arabia

I always like the spa and pool area and the gym. And the rooms too. And of course the hospitality of the staff and front office like Ms. Karena.

Michael, United Arab Emirates

An amazing hotel services .. it’s been long since I had such great treatment... Location is perfect near the airport near festival city mall filled with restaurants of different tastes.

Yousef, Saudi Arabia

Image of the property Image of the property

9.0

Staff
Great neighborhood
Views from the property
On-site restaurant
Great neighborhood
Great check-in experience
Great check-in experience
Great neighborhood
Very comfy beds
On-site restaurant
Very clean bathrooms
Very comfy beds
Very comfy beds
Very clean bathrooms
Very clean bathrooms
Very clean bathrooms
Great neighborhood
Views from the property
On-site restaurant
Very comfy beds
Very comfy beds
Very comfy beds
Very comfy beds
Views from the property
Very clean bathrooms
Very comfy beds
Very comfy beds
Very comfy beds
Very clean bathrooms
Very comfy beds
Very clean bathrooms
Very comfy beds

What guests loved the most:
“Nice location. Good condition. Great overall stay”

Sadiq Bahrain
“very nice staff, breakfast was good, the preparations for Valentine's Day was lovely, no hose in toilet.”

Alshuhris Saudi Arabia
“Location, connected to festival city mall through Intercontinental hotel, friendly staff, easy check in and check out, beautiful view I had the creek view room. I loved most Spotless room and...”

Malmeqbaali United Arab Emirates
“Excellent place for vacation especially with children”

Majed Saudi Arabia
“The staff members were very attentive and happy to help.”

Asli United Arab Emirates
“The location is great and the room is clean and spacious.”

Mhdnabeel United Arab Emirates
“Excellent staff at reception, very helpful. Great breakfast. Nice location.”

Abhishek Oman
“Big room with breathtaking view to the creek. The location near Dubai festival city mall. Bed is very comfortable and bathroom is huge.”

Waleed Saudi Arabia
“I always like the spa and pool area and the gym. And the rooms too. And of course the hospitality of the staff and front office like Ms. Karena.”

Michael United Arab Emirates
“An amazing hotel services .. it’s been long since I had such great treatment... Location is perfect near the airport near festival city mall filled with restaurants of different tastes.”

Yousef Saudi Arabia

Get the celebrity treatment with world-class service at Crowne Plaza Dubai Festival City

One of our top picks in Dubai.Set on the Dubai Creek, this nonsmoking hotel offers luxurious accommodations with unmatched views of Dubai’s skyline. It features an outdoor pool and direct access to the Festival City Mall.

Crowne Plaza’s spacious rooms offer designer furniture and luxurious fabrics. All rooms are equipped with a satellite LCD television, iPod dock and DVD-player. A seating area and work desk are also included.

Zaytoun all-day dining restaurant offers Mediterranean gourmet meals. There is also a relaxing lobby lounge café, a quaint Belgian beer café and an all-day Mediterranean dining restaurant all providing free Wi-Fi access.

Guests can enjoy a relaxing body treatment in the hotel’s wellness center or use its sauna. The hotel also offers a well-equipped gym.

Dubai Festival City Mall features over 500 retail stores including the unique Robinsons, and home to the record breaking IMAGINE water, laser & fire spectacle. Crowne Plaza Dubai Festival City is just 1.2 mi from Dubai International Airport.

Dubai Festival City is a great choice for travelers interested in food, relaxation and luxury brand shopping.

In this area you can shop 'til you drop for popular brands like Gucci, H&M.

Couples in particular like the location – they rated it 9.0 for a two-person trip.

This property is also rated for the best value in Dubai! Guests are getting more for their money when compared to other properties in this city.

We speak your language!

Crowne Plaza Dubai Festival City has been welcoming Booking.com guests since Oct 4, 2009

Hotel Chain: Crowne Plaza Hotels & Resorts

Missing some information?

Brilliant!

Most Popular Facilities

Free WiFi

Swimming pool

Airport shuttle

Family rooms

Outdoor pool

Free parking

Bar

Good for couples – they rated the facilities 8.8 for two-person stays.

ATM & Currency Exchange: Need cash? There's an ATM and a currency exchange service at this property.

Guests love...

“friendly staff”
62 related reviews

“city mall”
30 related reviews

“swimming pool”
29 related reviews

“boutique style”

Top Location: Highly rated by recent guests (9.0)

Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Breakfast Info

Buffet

Free private parking available at the hotel

Loyal Customers

There are more repeat guests here than most other properties.

Checkin day

Checkin month

Checkout day

Checkout month

Availability

When would you like to stay at Crowne Plaza Dubai Festival City?

Check-in Date

Check-out Date

Rooms

Adults

Children

Sleeps	Room Type
+ Max adults: 2 Max children: 1 (up to years of age)	Superior King Suite 1 king bed	Show prices
Start of dialog content 댴 Private bathroom This air-conditioned Superior King Suite features panoramic views of the city. It offers a seating area, a flat-screen TV, a desk, ironing facilities and a mini bar. The bathroom is fitted with a shower, bath and offers free toiletries and a hairdryer. Room Facilities: • Minibar • Shower • Bathtub • Safe • TV • Telephone • Air conditioning • Hairdryer • Wake-up service/Alarm clock • Iron • Bathrobe • Radio • Desk • Ironing facilities • Sitting area • Free toiletries • DVD Player • CD Player • Toilet • Private Bathroom • Heating • Slippers • Satellite channels • Bathtub or shower • Carpeted • Interconnecting room(s) available • Flat-screen TV • Soundproof • Tile/Marble floor • View • Wake-up service • Alarm clock • Electric kettle • iPod dock • Wardrobe or closet • Towels • Linens Select everything you want to know more about (Your response helps provide better info for travelers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the options you selected? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve so you can book more easily next time. Close Sorry – there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in Date / / Check-in Date Check-out Date / / Check-out Date Rooms Adults Children End of dialog content
+ Max adults: 2 Max children: 1 (up to years of age)	Superior Double Room 1 king bed or 2 twin beds	Show prices
Start of dialog content 댴 Private bathroom This air-conditioned Superior Double Room features a seating area, a flat-screen TV, a desk, ironing facilities and a mini bar. The bathroom is fitted with a shower, bath and offers free toiletries and a hairdryer. Room Facilities: • Minibar • Shower • Bathtub • Safe • TV • Telephone • Air conditioning • Hairdryer • Wake-up service/Alarm clock • Iron • Bathrobe • Radio • Desk • Ironing facilities • Sitting area • Free toiletries • DVD Player • CD Player • Toilet • Private Bathroom • Heating • Slippers • Satellite channels • Bathtub or shower • Carpeted • Interconnecting room(s) available • Flat-screen TV • Soundproof • Tile/Marble floor • Wake-up service • Alarm clock • Electric kettle • iPod dock • Wardrobe or closet • City view • Towels • Linens Select everything you want to know more about (Your response helps provide better info for travelers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the options you selected? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve so you can book more easily next time. Close Sorry – there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in Date / / Check-in Date Check-out Date / / Check-out Date Rooms Adults Children End of dialog content
+ Max adults: 2 Max children: 1 (up to years of age)	Deluxe Twin Room with Creek View 2 twin beds	Show prices
Start of dialog content 댴 Private bathroom This air-conditioned Deluxe Twin Room features views of the creek. It offers a seating area, a flat-screen TV, a desk, ironing facilities and a mini bar. The bathroom is fitted with a shower, bath and offers free toiletries and a hairdryer. Room Facilities: • Minibar • Shower • Bathtub • Safe • TV • Telephone • Air conditioning • Hairdryer • Wake-up service/Alarm clock • Iron • Bathrobe • Radio • Desk • Ironing facilities • Sitting area • Free toiletries • Toilet • Private Bathroom • Heating • Slippers • Satellite channels • Bathtub or shower • Carpeted • Flat-screen TV • Tile/Marble floor • View • Wake-up service • Alarm clock • Electric kettle • Wardrobe or closet • Bidet • Towels • Linens • Clothes rack Select everything you want to know more about (Your response helps provide better info for travelers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the options you selected? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve so you can book more easily next time. Close Sorry – there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in Date / / Check-in Date Check-out Date / / Check-out Date Rooms Adults Children End of dialog content
+ Max adults: 2 Max children: 1 (up to years of age)	Superior Room 1 king bed	Show prices
Start of dialog content 댴 Private bathroom This air-conditioned Superior Room features views of the city. It offers a seating area, a flat-screen TV, a desk, ironing facilities and a mini bar. The bathroom is fitted with a shower, bath and offers free toiletries and a hairdryer. Room Facilities: • Minibar • Shower • Bathtub • Safe • TV • Telephone • Air conditioning • Hairdryer • Wake-up service/Alarm clock • Iron • Bathrobe • Radio • Desk • Ironing facilities • Sitting area • Free toiletries • DVD Player • CD Player • Toilet • Private Bathroom • Heating • Slippers • Satellite channels • Bathtub or shower • Carpeted • Interconnecting room(s) available • Flat-screen TV • Soundproof • Tile/Marble floor • View • Wake-up service • Alarm clock • Electric kettle • iPod dock • Wardrobe or closet • Towels • Linens Select everything you want to know more about (Your response helps provide better info for travelers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the options you selected? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve so you can book more easily next time. Close Sorry – there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in Date / / Check-in Date Check-out Date / / Check-out Date Rooms Adults Children End of dialog content
+ Max adults: 2 Max children: 1 (up to years of age)	Executive King Room 1 queen bed	Show prices
Start of dialog content 댴 Private bathroom This air-conditioned Executive King Room features a seating area, a flat-screen TV, a desk, ironing facilities and a mini bar. The bathroom is fitted with a shower, bath and offers free toiletries and a hairdryer. Room Facilities: • Minibar • Shower • Bathtub • Safe • TV • Telephone • Air conditioning • Hairdryer • Wake-up service/Alarm clock • Iron • Bathrobe • Radio • Desk • Ironing facilities • Sitting area • Free toiletries • DVD Player • CD Player • Toilet • Private Bathroom • Heating • Slippers • Satellite channels • Bathtub or shower • Carpeted • Interconnecting room(s) available • Flat-screen TV • Soundproof • Tile/Marble floor • View • Wake-up service • Alarm clock • Electric kettle • iPod dock • Wardrobe or closet • Towels • Linens Select everything you want to know more about (Your response helps provide better info for travelers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the options you selected? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve so you can book more easily next time. Close Sorry – there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in Date / / Check-in Date Check-out Date / / Check-out Date Rooms Adults Children End of dialog content
+ Max adults: 2 Max children: 1 (up to years of age)	Superior Twin Room 2 twin beds	Show prices
Start of dialog content 댴 Private bathroom This air-conditioned Superior Twin Room features views of the city. It offers a seating area, a flat-screen TV, a desk, ironing facilities and a mini bar. The bathroom is fitted with a shower, bath and offers free toiletries and a hairdryer. Room Facilities: • Minibar • Shower • Bathtub • Safe • TV • Telephone • Air conditioning • Hairdryer • Wake-up service/Alarm clock • Iron • Bathrobe • Radio • Desk • Ironing facilities • Sitting area • Free toiletries • DVD Player • CD Player • Toilet • Private Bathroom • Heating • Slippers • Satellite channels • Bathtub or shower • Carpeted • Interconnecting room(s) available • Flat-screen TV • Soundproof • Tile/Marble floor • Wake-up service • Alarm clock • Electric kettle • iPod dock • Wardrobe or closet • City view • Towels • Linens Select everything you want to know more about (Your response helps provide better info for travelers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the options you selected? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve so you can book more easily next time. Close Sorry – there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in Date / / Check-in Date Check-out Date / / Check-out Date Rooms Adults Children End of dialog content
+ Max adults: 2 Max children: 1 (up to years of age)	Deluxe King Room with Creek View 1 king bed	Show prices
Start of dialog content 댴 Private bathroom This air-conditioned Deluxe King Room features views of the Dubai creek. It offers a seating area, a flat-screen TV, a desk, ironing facilities and a mini bar. The bathroom is fitted with a shower, bath and offers free toiletries and a hairdryer. Room Facilities: • Minibar • Shower • Bathtub • Safe • TV • Telephone • Air conditioning • Hairdryer • Wake-up service/Alarm clock • Iron • Bathrobe • Radio • Desk • Ironing facilities • Sitting area • Free toiletries • DVD Player • CD Player • Toilet • Private Bathroom • Heating • Slippers • Satellite channels • Bathtub or shower • Carpeted • Interconnecting room(s) available • Flat-screen TV • Soundproof • Tile/Marble floor • View • Wake-up service • Alarm clock • Electric kettle • iPod dock • Wardrobe or closet • City view • Towels • Linens Select everything you want to know more about (Your response helps provide better info for travelers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the options you selected? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve so you can book more easily next time. Close Sorry – there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in Date / / Check-in Date Check-out Date / / Check-out Date Rooms Adults Children End of dialog content
+ Max adults: 3 Max children: 1 (up to years of age)	Executive Suite 1 queen bed	Show prices
Start of dialog content 댴 Private bathroom This air-conditioned Executive Suite features a seating area, a flat-screen TV, a desk, ironing facilities and a mini bar. The bathroom is fitted with a shower, bath and offers free toiletries and a hairdryer. Room Facilities: • Minibar • Shower • Bathtub • Safe • TV • Telephone • Air conditioning • Hairdryer • Wake-up service/Alarm clock • Iron • Bathrobe • Radio • Desk • Ironing facilities • Sitting area • Free toiletries • DVD Player • CD Player • Toilet • Private Bathroom • Heating • Slippers • Satellite channels • Bathtub or shower • Carpeted • Interconnecting room(s) available • Flat-screen TV • Soundproof • Tile/Marble floor • Wake-up service • Alarm clock • Electric kettle • iPod dock • Wardrobe or closet • Towels • Linens Select everything you want to know more about (Your response helps provide better info for travelers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the options you selected? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve so you can book more easily next time. Close Sorry – there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in Date / / Check-in Date Check-out Date / / Check-out Date Rooms Adults Children End of dialog content
+ Max adults: 2 Max children: 1 (up to years of age)	Superior Suite - High Floor 1 queen bed	Show prices
Start of dialog content 댴 Private bathroom This air-conditioned Superior Suite features a seating area, a flat-screen TV, a desk, ironing facilities and a mini bar. The bathroom is fitted with a shower, bath and offers free toiletries and a hairdryer. Room Facilities: • Minibar • Shower • Bathtub • Safe • TV • Telephone • Air conditioning • Hairdryer • Wake-up service/Alarm clock • Iron • Bathrobe • Radio • Desk • Ironing facilities • Sitting area • Free toiletries • DVD Player • CD Player • Toilet • Private Bathroom • Heating • Slippers • Satellite channels • Bathtub or shower • Carpeted • Interconnecting room(s) available • Flat-screen TV • Soundproof • Tile/Marble floor • Wake-up service • Alarm clock • Electric kettle • iPod dock • Wardrobe or closet • Towels • Linens Select everything you want to know more about (Your response helps provide better info for travelers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the options you selected? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve so you can book more easily next time. Close Sorry – there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in Date / / Check-in Date Check-out Date / / Check-out Date Rooms Adults Children End of dialog content

Just booked in Dubai 15 properties like Crowne Plaza Dubai Festival City were just booked in the last 15 minutes

5 reasons to choose Crowne Plaza Dubai Festival City

Why book with us?

Manage your bookings online

The staff speaks English

Booking is safe

One of our top picks in Dubai

Hotel surroundings – This neighborhood is a great choice for travelers interested in food, relaxation and luxury brand shopping – Check location Guests loved walking around the neighborhood!

Closest Landmarks

Dubai Festival City
0.2 miles
Creek Metro Station
0.7 miles
Al Jaddaf Metro Station
1 miles
Dubai Duty Free Tennis Stadium
1.4 miles
Irish Village
1.4 miles
Century Village
1.5 miles
Rise Dubai Creek Harbour
1.5 miles
Emirates Metro Station
1.6 miles
Dubai Dolphinarium
1.6 miles
Dubai Airport Terminal 3 Metro Station
1.6 miles

Closest Airports

Dubai Airport
1.9 miles
Sharjah Airport
12.6 miles
Al Maktoum International Airport
25.6 miles

Shopping Nearby – All Within 500 Yards!

Dubai Festival City Mall Department Store Shopping Street
Popular brands like: Gucci, H&M
Festival City Mall Department Store Boutique
Popular brands like: Gucci, H&M

What Travelers Love About This Location

“the collection of staff service and location was amazing .. excellent people only have that magical touch to impress gusts”

Aziz

United Arab Emirates

“Great location. Ambiance is great. Quite place.”

Mahmood

Pakistan

9.1

“location, room, friendly & helpful staff, fast check in & check out”

Mohamed

Sudan

8.7

Are you missing any information about this area?

Brilliant!

3 Restaurants On Site

Zaytoun

Food: Mediterranean, Middle Eastern
Belgian Cafe

Food: Belgian
Skyline Lounge

Food: International

House Rules Crowne Plaza Dubai Festival City takes special requests – add in the next step!

Check-in

From 3:00 PM

Check-out

Until 12:00 PM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children and Extra Beds

All children are welcome.

Free! One child under 12 years stays free of charge when using existing beds.

There is no capacity for extra beds in the room.

Pets

Pets are not allowed.

Groups

When booking more than 9 rooms, different policies and additional supplements may apply.

Crowne Plaza Dubai Festival City accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

“Location, connected to festival city mall through Intercontinental hotel, friendly staff, easy check in and check out, beautiful view I had the creek view room. I loved most Spotless room and bathroom. Very nice hotel to stay at. ”

Malmeqbaali

“An amazing hotel services .. it’s been long since I had such great treatment... Location is perfect near the airport near festival city mall filled with restaurants of different tastes. ”

Yousef

Saudi Arabia

Hotel Crowne Plaza Dubai Festival City

Crowne Plaza Dubai Festival City This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Get the celebrity treatment with world-class service at Crowne Plaza Dubai Festival City

Most Popular Facilities

Guests love...

Availability

5 reasons to choose Crowne Plaza Dubai Festival City

Why book with us?

See availability Hotel surroundings – This neighborhood is a great choice for travelers interested in food, relaxation and luxury brand shopping – Check location Excellent location – show map Guests loved walking around the neighborhood!

Closest Landmarks

Closest Airports

Shopping Nearby – All Within 500 Yards!

Most Popular Landmarks

What Travelers Love About This Location

Zaytoun

Belgian Cafe

Skyline Lounge

See availability Facilities of Crowne Plaza Dubai Festival City Great facilities! Review score, 8.8

Most Popular Facilities

Outdoors

Pool and Spa

Pets

Activities

Food & Drink

Internet

Parking

Transportation

Front Desk Services

Entertainment & Family Services

Cleaning Services

Business Facilities

General

Languages Spoken

See availability House Rules Crowne Plaza Dubai Festival City takes special requests – add in the next step!

Search

What guests loved the most:

Didn't find the right hotel?

The Best of Dubai Click here to see more hotels and accommodations near popular landmarks in Dubai

Attractions

Convention Centers

Golf Courses

Institutions

Landmarks

Museums

Popular Areas

Shopping Areas

Stadiums or Arenas

Airports

Train Stations

Verified reviews from real guests.

How does it work?

It starts with a booking

Followed by a trip

And finally, a review

Save up to 50% in Dubai

Awesome! You're now subscribed

Enter your email address and we'll resend your confirmation

We've resent your requested confirmations to

Sorry, we were unable to resend your requested confirmations

View All Bookings

Enter your email address and we'll resend your confirmation

We've resent your requested confirmations to

Sorry, we were unable to resend your requested confirmations

Two Factor Authentication

Crowne Plaza Dubai Festival City

Hotel surroundings – This neighborhood is a great choice for travelers interested in food, relaxation and luxury brand shopping – Check location Guests loved walking around the neighborhood!

Facilities of Crowne Plaza Dubai Festival City Great facilities! Review score, 8.8

House Rules Crowne Plaza Dubai Festival City takes special requests – add in the next step!