Guests are requested to present the credit card used to make this reservation upon check-in at the hotel. If booking on someone else’s behalf, please contact the hotel directly to arrange for third party billing. Please note that free parking is subject to availability.

All guests staying are required to provide their original passport or UAE identity card. Please note that the hotel reserves the right to refuse entry of the guest who are not registered upon check-in.

Guests who wish to have an extra bed, they must reserve and charges will apply. Extra bed charge is not inclusive of breakfast. Extra bed rates are subject to taxes.

The maximum number of children that are specified under each room type will be accommodated free of cost and are expected to share the existing beds with their parents. Should they wish to have an extra bed the same should be reserved and charges applicable.

Groups : When booking more than 6 Rooms, Different policies and additional supplements may apply.

Please note that your credit card may be pre-authorized prior to your arrival.

Please note that housekeeping service is provided twice a week for monthly and weekly rates.

Extra bed rates are subject to taxes.

客人在办理入住手续时须出示带照片的身份证件和信用卡。请注意：所有特殊要求均视住宿的供应情况而定，也可能收取额外费用。

请您提前告知Flora Al Barsha Hotel At The Mall您的预计抵达时间。您可以在预订时在“特殊要求”栏内注明，也可以直接联系住宿，订单确认信中附有联系方式。

未满18岁的客人仅可在父/母或官方监护人陪同下办理入住。

到店时需支付损毁押金：AED 200。 该押金将以现金形式收取。 退房时此押金将返还给你。 住宿场所经检查如无任何损坏，此押金将以现金形式全额返还。