• Kitchen
  • City view
  • Pool 1 – outdoor
  • Free WiFi
  • Free parking
  • Bathtub
  • Air conditioning
  • 24-hour front desk
  • Key card access
  • Daily housekeeping

Get the celebrity treatment with world-class service at InterContinental Dubai Festival City, an IHG Hotel

Directly connected to the Dubai Festival City Mall, InterContinental Dubai Festival City features a 25-yard outdoor pool that extends onto a balcony with panoramic views of Dubai Creek. A full-service spa with aromatherapy is offered. All rooms at InterContinental Dubai Festival City are sunny and fitted with large windows overlooking the skyline. Each one is fitted with a flat-screen TV with multilingual channels. Guests can enjoy a variety of dining option including Karam Al Bahr which serves authentic Lebanese seafood, or Pierre's TT- open in the evening only from 6:30 headed by renowned Michelin star Chef Pierre Gagnaire for a sensorial dining experience. After an energizing workout at the gym, guests can enjoy a relaxing massage at the spa. An array of aromatic therapies are available for guests to choose from. InterContinental Dubai Festival City has a direct access to Dubai Festival City Mall, with over 500 retail stores, and home to the record breaking IMAGINE water, laser, light & fire spectacle. Dubai International Airport is a 10-minute drive away from InterContinental Dubai Festival City. The property offers airport transfers available upon request.

Couples in particular like the location – they rated it 9.1 for a two-person trip.

InterContinental Dubai Festival City, an IHG Hotel has been welcoming Booking.com guests since Sep 17, 2009
Hotel chain/brand:
InterContinental Hotels & Resorts

Property Highlights

Top Location: Highly rated by recent guests (9.0)

Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Breakfast Info

Continental, Full English/Irish, Vegetarian, Vegan, Halal, Asian, American

Free private parking available at the hotel

Loyal Customers

There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

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Travel Sustainable Level 2
This property is making considerable investments and efforts towards becoming more sustainable. We’ve worked with experts such as Travalyst and Sustainalize to create the Travel Sustainable program – making it easier for you to experience the world more sustainably.
Guest reviews

Categories:

Staff
9.1
Facilities
8.8
Cleanliness
8.9
Comfort
9.0
Value for money
8.3
Location
9.0
Free WiFi
8.7
Select topics to read reviews:

See what guests loved the most:

  • Tahani
    KuwaitKuwait
    Location Clean View I asked the room service if they have a birthday backage for my sister’s birthday and they sent to the room a nice cake with flower bouquet. Thank you
  • M
    Maroun
    PakistanPakistan
    Thanks to Jessy for support and hospitality. Excellent staff.
  • Rana
    Saudi ArabiaSaudi Arabia
    The view, room furniture , next to the mall, cleanness.
  • Emrah
    Saudi ArabiaSaudi Arabia
    Great location, super comfy bed, and outstanding service
  • Chamnad
    IndiaIndia
    The break fast had a very good spread and catered to all tastes- East, Middle East, Continental etc
  • Saad
    KuwaitKuwait
    Very friendly staff Excellent restaurant Nice location
  • Ibnmasood
    United States of AmericaUnited States of America
    Checkin was super easy. The receptionist got us in to dinner before the restaurant closed which was huge after a long journey with kids. Loved the lobby fragrance. Best part of walking through the lobby. No masjid nearby, but they do have a...
  • Imane
    Saudi ArabiaSaudi Arabia
    cleanliness breakfast staff very polite and professional fast check in
  • Kanan
    AzerbaijanAzerbaijan
    I recently stayed at Intercontinental Hotel and it was perfect. The room was spacious and impeccably clean. The breakfast was delicious and the staff was friendly and attentive. I highly recommend Intercontinental Hotel for an exceptional stay in...
  • Hassan
    QatarQatar
    It was accessible to Dubai Festival mall with many restaurants and shops. The view would be always nice, the room were spacious and clean. The staff were extremely friendly especially the modest Emiratis females Fatma and Alya.

Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few days

  • Does this rate provide access to club lounge on 26 floor of hotel

    No
    Answered on 19 March 2020
  • Is early check-in possible on 23 Jan 2021? Neee to check in at 7AM please let me know

    Subject to availability
    Answered on 18 January 2021
  • Is the breakfast in the room or its open buffet

    Please note that it is buffet
    Answered on 23 August 2020
  • what's the address of this hotel

    Dubai Festival City , Dubai, United Arab Emirates
    Answered on 10 January 2020
  • Can i get discount

    Kindly contact booking com for your above request
    Answered on 28 December 2020
  • do you have a kosher restaurant ?

    Kindly be informed that we do not have kosher food
    Answered on 19 December 2020
  • Still looking?

Hotel area info *

Restaurants
6 Restaurants On Site

  • Anise
    • Cuisine
      Chinese • Indian • Japanese • Mediterranean • Middle Eastern • Pizza • Seafood • Thai • Asian • International • Grill/BBQ
    • Open for
      Breakfast • Brunch • Lunch • Dinner
    • Ambience
      Family-friendly • Modern
    • Dietary options
      Halal
  • Karam Al Bahr (Lebanese Seafood)
    • Cuisine
      Seafood
    • Open for
      Lunch • Dinner
    • Ambience
      Family-friendly • Modern
    • Dietary options
      Halal
  • Choix Patisserie par Pierre Gagnaire
    • Cuisine
      French
    • Open for
      Breakfast • Lunch • Dinner • High tea
    • Ambience
      Modern
  • Pierre's TT
    • Cuisine
      French
    • Open for
      Dinner • Cocktail hour
    • Ambience
      Modern
  • Vista - Restaurant and Terrace (Bar)
    • Cuisine
      International
    • Open for
      Lunch • Dinner • Cocktail hour
  • Eclipse Bar
    • Cuisine
      International
    • Open for
      Cocktail hour
    • Ambience
      Modern

Amenities of InterContinental Dubai Festival City, an IHG Hotel
Great facilities! Review score, 8.8

Most popular amenities
  • 2 swimming pools
  • Free WiFi
  • Airport shuttle (free)
  • Family rooms
  • Free parking
  • Fitness center
  • Spa
  • 6 restaurants
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Bathtub or shower
  • Slippers
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Bathtub
  • Shower
Bedroom
  • Linens
  • Alarm clock
Outdoors
  • Outdoor furniture
  • Sun deck
  • Terrace
Kitchen
  • Electric kettle
Room Amenities
  • Socket near the bed
Activities
  • Live music/Performance
  • Happy hour
    Additional charge
  • Themed dinners
    Additional charge
  • Kids' club
  • Nightclub/DJ
    Additional charge
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Telephone
  • TV
Food & Drink
  • Coffee house on site
  • Wine/Champagne
    Additional charge
  • Kid-friendly buffet
  • Kids' meals
    Additional charge
  • Special diet meals (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
Internet
WiFi is available in the rooms and is free of charge.
Parking
Free private parking is available on site (reservation is not needed).
  • Valet parking
  • Accessible parking
Front Desk Services
  • Invoice provided
  • Private check-in/out
  • Concierge
  • ATM on site
  • Baggage storage
  • Tour desk
  • Currency exchange
  • Express check-in/out
  • 24-hour front desk
Entertainment & Family Services
  • Babysitting/Child services
    Additional charge
Cleaning Services
  • Daily housekeeping
  • Suit press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business Facilities
  • Fax/Photocopying
    Additional charge
  • Business center
    Additional charge
  • Meeting/Banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safe
General
  • Shuttle service
  • Convenience store on site
  • Designated smoking area
  • Air conditioning
  • Wake-up service
  • Heating
  • Car rental
  • Soundproof rooms
  • Elevator
  • Family rooms
  • Hair/Beauty salon
  • Facilities for disabled guests
  • Airport shuttle
  • Non-smoking rooms
  • Wake-up service/Alarm clock
  • Room service
Accessibility
  • Raised toilet
  • Toilet with grab rails
  • Wheelchair accessible
  • Upper floors accessible by elevator
2 swimming pools
Pool 1 – outdoorFree!
  • Open all year
  • All ages welcome
  • Infinity pool
  • Pool with view
  • Heated pool
  • Shallow end
  • Pool/Beach towels
  • Pool bar
  • Beach chairs/Loungers
  • Beach umbrellas
Pool 2 – outdoor (kids)Free!
  • Open all year
  • Suitable for kids
  • Pool/Beach towels
  • Pool bar
  • Beach chairs/Loungers
  • Beach umbrellas
Spa
  • Kids' pool
  • Locker rooms
  • Personal trainer
  • Fitness
  • Spa/Wellness packages
  • Spa lounge/Relaxation area
  • Steam room
  • Spa facilities
  • Body wrap
  • Body scrub
  • Body treatments
  • Facial treatments
  • Beauty services
  • Beach umbrellas
  • Beach chairs/Loungers
  • Hot tub/Jacuzzi
  • Massage
    Additional charge
  • Spa
    Additional charge
  • Fitness center
  • Sauna
Languages Spoken
  • Arabic
  • German
  • English
  • Spanish
  • French
  • Indonesian
  • Russian
  • Filipino

House rules

InterContinental Dubai Festival City, an IHG Hotel takes special requests – add in the next step!

Check-in

From 3:00 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

Until 12:00 PM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 13 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 3 years
Extra bed upon request
Free
Crib upon request
Free
4 - 12 years
Extra bed upon request
Free
13+ years
Extra bed upon request
AED 150 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

Age restriction

The minimum age for check-in is 18

Pets

Pets are not allowed.

Groups

When booking more than 6 rooms, different policies and additional supplements may apply.

Mastercard Visa Discover JCB Diners Club American Express Cash is not accepted InterContinental Dubai Festival City, an IHG Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

Please note that starting from the 1st of August 2023, children aged 12 years and above will be welcomed to Club InterContinental when accompanied by their parents or adult guardians until 6pm.

Club InterContinental Kids Policy Update: Children above 12 years of age are welcome to Club InterContinental when accompanied with their parents or adult guardians until 6pm. We will have the pleasure of serving children below 12 years of age at Anise Restaurant located on the lobby floor.

As part of our commitment to enhancing our guests' experience, one of our two swimming pools is closed for maintenance from September 1st for a period of approximately 60 days. Our 100 feet temperature-controlled pool and waterfront-facing Jacuzzi remain at your disposal.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Please inform InterContinental Dubai Festival City, an IHG Hotel of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

InterContinental Pool: Closed from Fri, Sep 08, 2023 until Thu, Nov 30, 2023

FAQs about InterContinental Dubai Festival City, an IHG Hotel

  • Room options at InterContinental Dubai Festival City, an IHG Hotel include:

    • Triple
    • Suite

  • Guests staying at InterContinental Dubai Festival City, an IHG Hotel can enjoy a highly-rated breakfast during their stay (guest review score: 8.7).

    Breakfast option(s) include:

    • Continental
    • Full English/Irish
    • Vegetarian
    • Vegan
    • Halal
    • Asian
    • American

  • Yes, there's a hot tub. You can find out more about this and the other facilities at InterContinental Dubai Festival City, an IHG Hotel on this page.

  • InterContinental Dubai Festival City, an IHG Hotel is 5 miles from the center of Dubai. All distances are measured in straight lines. Actual travel distances may vary.

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • Check-in at InterContinental Dubai Festival City, an IHG Hotel is from 3:00 PM, and check-out is until 12:00 PM.

  • The prices at InterContinental Dubai Festival City, an IHG Hotel may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • InterContinental Dubai Festival City, an IHG Hotel offers the following activities/services (charges may apply):

    • Spa
    • Fitness center
    • Hot tub/Jacuzzi
    • Sauna
    • Massage
    • Kids' club
    • Beauty services
    • Personal trainer
    • Steam room
    • Happy hour
    • Body wrap
    • Themed dinners
    • Nightclub/DJ
    • Live music/Performance
    • Body treatments
    • Locker rooms
    • Spa/Wellness packages
    • Swimming pool
    • Spa facilities
    • Spa lounge/Relaxation area
    • Facial treatments
    • Fitness
    • Body scrub

  • InterContinental Dubai Festival City, an IHG Hotel has 6 restaurants:

    • Choix Patisserie par Pierre Gagnaire
    • Anise
    • Karam Al Bahr (Lebanese Seafood)
    • Vista - Restaurant and Terrace (Bar)
    • Eclipse Bar
    • Pierre's TT