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InterContinental Dubai Festival City, an IHG Hotel

Dubai, Dubai Festival City, Dubai, United Arab Emirates – Excellent location – show map

Excellent location – rated 9.1/10! (score from 2342 reviews)

Real guests • Real stays • Real opinions

8.7
Excellent
2,341 reviews

I recently stayed at Intercontinental Hotel and it was perfect. The room was spacious and impeccably clean. The breakfast was delicious and the staff was friendly and attentive. I highly recommend Intercontinental Hotel for an exceptional stay in Dubai.

Kanan Azerbaijan

It was accessible to Dubai Festival mall with many restaurants and shops. The view would be always nice, the room were spacious and clean. The staff were extremely friendly especially the modest Emiratis females Fatma and Alya.

Hassan Qatar

The location of the hotel is one of the best locations for you, so you are in the middle of Dubai so festival city Mall in the hotel and Dubai Mall is very close so you just need to drive between them and there is also a Dubai Hills . The staff was very kind and they solve all the problem that I face and they make my vacation one of the best.

Faisal Qatar

great service and excellent location. breakfast was very good

Majid Oman

Room was very comfortable. Restaurant had a wide choice for breakfast. Best part was the easy connection (walkway) to Festive City Mall.

Mohan India

all the stuff there is very kind and helped us alot, very flexible in the upgrade and check out ,

Maryam Bahrain

clean, great view and breakfast was great. staff very friendly .

I Ivory Coast

the Spa service is awesome. convince because it is attached with mall. good size of room. Great value for money.

Taghrid United Arab Emirates

very clean friendly staff pleasant receptionist very helpful concierge excellent room service

Saad Kuwait

I liked the way to celebrate my wedding anniversary by the hotel management, thank you

Naser Kuwait
8.7
Excellent
2,341 reviews
  • What guests loved the most:
  • “I recently stayed at Intercontinental Hotel and it was perfect. The room was spacious and impeccably clean. The breakfast was delicious and the staff was friendly and attentive.”
    Kanan Kanan Azerbaijan Azerbaijan
  • “It was accessible to Dubai Festival mall with many restaurants and shops. The view would be always nice, the room were spacious and clean.”
    Hassan Hassan Qatar Qatar
  • “The location of the hotel is one of the best locations for you, so you are in the middle of Dubai so festival city Mall in the hotel and Dubai Mall is very close so you just need to drive between...”
    Faisal Faisal Qatar Qatar
  • “great service and excellent location. breakfast was very good”
    Majid Majid Oman Oman
  • “Room was very comfortable. Restaurant had a wide choice for breakfast. Best part was the easy connection (walkway) to Festive City Mall.”
    Mohan Mohan India India
  • “all the stuff there is very kind and helped us alot, very flexible in the upgrade and check out ,”
    Maryam Maryam Bahrain Bahrain
  • “clean, great view and breakfast was great. staff very friendly .”
    I I Ivory Coast Ivory Coast
  • “the Spa service is awesome. convince because it is attached with mall. good size of room. Great value for money.”
    Taghrid Taghrid United Arab Emirates United Arab Emirates
  • “very clean friendly staff pleasant receptionist very helpful concierge excellent room service”
    Saad Saad Kuwait Kuwait
  • “I liked the way to celebrate my wedding anniversary by the hotel management, thank you”
    Naser Naser Kuwait Kuwait

Categories:

  • Staff9.0
  • Facilities8.8
  • Cleanliness8.9
  • Comfort8.9
  • Value for money8.3
  • Location9.1
8.7
Excellent
2,341 reviews
Categories:
Staff
9.0
Facilities
8.8
Cleanliness
8.9
Comfort
8.9
Value for money
8.3
Location
9.1
Free WiFi
8.7
Filters
Kitchen
City view
Pool 1 – outdoor
Free WiFi
Free parking
Bathtub
Air conditioning
24-hour front desk
Key card access
Daily housekeeping

Get the celebrity treatment with world-class service at InterContinental Dubai Festival City, an IHG Hotel

Directly connected to the Dubai Festival City Mall, InterContinental Dubai Festival City features a 100 feet outdoor pool that extends onto a balcony with panoramic views of Dubai Creek. A full-service spa with aromatherapy is offered.

All rooms at InterContinental Dubai Festival City are sunny and fitted with large windows overlooking the skyline. Each one is fitted with a flat-screen TV with multilingual channels.

Guests can enjoy a variety of dining option including Karam Al Bahr which serves authentic Lebanese seafood, or Pierre's TT- open in the evening only from 6:30 headed by renowned Michelin star Chef Pierre Gagnaire for a sensorial nightlife experience. After an energizing workout at the gym, guests can enjoy a relaxing massage at the spa. An array of aromatic therapies are available for guests to choose from.

InterContinental Dubai Festival City has a direct access to Dubai Festival City Mall, with over 500 retail stores, and home to the record breaking IMAGINE water, laser, light & fire spectacle.

Dubai International Airport is a 10-minute drive away from InterContinental Dubai Festival City. The property offers airport transfers available upon request.

Couples in particular like the location – they rated it 9.1 for a two-person trip.

InterContinental Dubai Festival City, an IHG Hotel has been welcoming Booking.com guests since Sep 17, 2009
Hotel chain/brand:
InterContinental Hotels & Resorts

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Most popular amenities
2 swimming pools
Free WiFi
Family rooms
Free parking
Fitness center
Spa
Restaurant
Non-smoking rooms
Bar

Property Highlights

Top Location: Highly rated by recent guests (9.1)

Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Breakfast Info

Continental, Full English/Irish, Vegetarian, Vegan, Halal, Asian, American

Free private parking available at the hotel

Loyal Customers

There are more repeat guests here than most other properties.

Saved to 19207 lists

Availability

Select dates to see this property's availability and prices

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Travel Sustainable property
Travel Sustainable property
This property is part of the Travel Sustainable program, which means it’s taken significant steps to make your stay more sustainable.
Guest reviews
Categories:
Staff
9.0
Facilities
8.8
Cleanliness
8.9
Comfort
8.9
Value for money
8.3
Location
9.1
Free WiFi
8.7
Select topics to read reviews:

See what guests loved the most:

  • Kanan
    AzerbaijanAzerbaijan
    “I recently stayed at Intercontinental Hotel and it was perfect. The room was spacious and impeccably clean. The breakfast was delicious and the staff was friendly and attentive. I highly recommend Intercontinental Hotel for an exceptional stay in...”
  • Hassan
    QatarQatar
    “It was accessible to Dubai Festival mall with many restaurants and shops. The view would be always nice, the room were spacious and clean. The staff were extremely friendly especially the modest Emiratis females Fatma and Alya.”
  • Faisal
    QatarQatar
    “The location of the hotel is one of the best locations for you, so you are in the middle of Dubai so festival city Mall in the hotel and Dubai Mall is very close so you just need to drive between them and there is also a Dubai Hills . The staff...”
  • Majid
    OmanOman
    “great service and excellent location. breakfast was very good”
  • Mohan
    IndiaIndia
    “Room was very comfortable. Restaurant had a wide choice for breakfast. Best part was the easy connection (walkway) to Festive City Mall.”
  • M
    Maryam
    BahrainBahrain
    “all the stuff there is very kind and helped us alot, very flexible in the upgrade and check out ,”
  • I
    Ivory CoastIvory Coast
    “clean, great view and breakfast was great. staff very friendly .”
  • Taghrid
    United Arab EmiratesUnited Arab Emirates
    “the Spa service is awesome. convince because it is attached with mall. good size of room. Great value for money.”
  • Saad
    KuwaitKuwait
    “very clean friendly staff pleasant receptionist very helpful concierge excellent room service”
  • Naser
    KuwaitKuwait
    “I liked the way to celebrate my wedding anniversary by the hotel management, thank you”
Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few days
  • Does this rate provide access to club lounge on 26 floor of hotel
    No
    Answered on 19 March 2020
  • what's the address of this hotel
    Dubai Festival City , Dubai, United Arab Emirates
    Answered on 10 January 2020
  • Is the breakfast in the room or its open buffet
    Please note that it is buffet
    Answered on 23 August 2020
  • Is early check-in possible on 23 Jan 2021? Neee to check in at 7AM please let me know
    Subject to availability
    Answered on 18 January 2021
  • do you have a kosher restaurant ?
    Kindly be informed that we do not have kosher food
    Answered on 19 December 2020
  • Still looking?
Hotel area info *
Restaurants
6 Restaurants On Site
  • Anise
    • Cuisine
      Chinese • Indian • Japanese • Mediterranean • Middle Eastern • Pizza • Seafood • Thai • Asian • International • Grill/BBQ
    • Open for
      Breakfast • Brunch • Lunch • Dinner
    • Ambience
      Family-friendly • Modern
    • Dietary options
      Halal
  • Karam Al Bahr (Lebanese Seafood)
    • Cuisine
      Seafood
    • Open for
      Lunch • Dinner
    • Ambience
      Family-friendly • Modern
    • Dietary options
      Halal
  • Choix Patisserie par Pierre Gagnaire
    • Cuisine
      French
    • Open for
      Breakfast • Lunch • Dinner • High tea
    • Ambience
      Modern
  • Pierre's TT
    • Cuisine
      French
    • Open for
      Dinner • Cocktail hour
    • Ambience
      Modern
  • Vista - Restaurant and Terrace
    • Cuisine
      International
    • Open for
      Lunch • Dinner
  • Eclipse Bar
    • Cuisine
      International
    • Ambience
      Modern • Romantic
Amenities of InterContinental Dubai Festival City, an IHG Hotel
Great facilities! Review score, 8.8
Most popular amenities
2 swimming pools
Free WiFi
Family rooms
Free parking
Fitness center
Spa
Restaurant
Non-smoking rooms
Bar
Bathroom
  • Toilet paper
  • Towels
  • Bathtub or shower
  • Slippers
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Bathtub
  • Shower
Bedroom
  • Linens
  • Alarm clock
Outdoors
  • Outdoor furniture
  • Sun deck
  • Terrace
Kitchen
  • Electric kettle
Room Amenities
  • Socket near the bed
Activities
  • Live music/Performance
  • Happy hour
    Additional charge
  • Themed dinners
    Additional charge
  • Kids' club
  • Nightclub/DJ
    Additional charge
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Telephone
  • TV
Food & Drink
  • Coffee house on site
  • Wine/Champagne
    Additional charge
  • Kid-friendly buffet
  • Kids' meals
    Additional charge
  • Special diet meals (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
Internet
WiFi is available in the rooms and is free of charge.
Parking
Free private parking is available on site (reservation is not needed).
  • Valet parking
  • Accessible parking
Front Desk Services
  • Invoice provided
  • Private check-in/out
  • Concierge
  • ATM on site
  • Baggage storage
  • Tour desk
  • Currency exchange
  • Express check-in/out
  • 24-hour front desk
Entertainment & Family Services
  • Babysitting/Child services
    Additional charge
Cleaning Services
  • Daily housekeeping
  • Suit press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business Facilities
  • Fax/Photocopying
    Additional charge
  • Business center
    Additional charge
  • Meeting/Banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safe
General
  • Convenience store on site
  • Designated smoking area
  • Air conditioning
  • Wake-up service
  • Heating
  • Car rental
  • Soundproof rooms
  • Elevator
  • Family rooms
  • Hair/Beauty salon
  • Facilities for disabled guests
  • Non-smoking rooms
  • Wake-up service/Alarm clock
  • Room service
Accessibility
  • Raised toilet
  • Toilet with grab rails
  • Wheelchair accessible
  • Upper floors accessible by elevator
2 swimming pools
Pool 1 – outdoorFree!
  • Open all year
  • All ages welcome
  • Infinity pool
  • Pool with view
  • Heated pool
  • Shallow end
  • Pool/Beach towels
  • Pool bar
  • Beach chairs/Loungers
  • Beach umbrellas
Pool 2 – outdoor (kids)Free!
  • Open all year
  • Suitable for kids
  • Pool/Beach towels
  • Pool bar
  • Beach chairs/Loungers
  • Beach umbrellas
Spa
  • Kids' pool
  • Locker rooms
  • Personal trainer
  • Fitness
  • Spa/Wellness packages
  • Spa lounge/Relaxation area
  • Steam room
  • Spa facilities
  • Body wrap
  • Body scrub
  • Body treatments
  • Facial treatments
  • Beauty services
  • Beach umbrellas
  • Beach chairs/Loungers
  • Hot tub/Jacuzzi
  • Massage
    Additional charge
  • Spa
    Additional charge
  • Fitness center
  • Sauna
Languages Spoken
  • Arabic
  • German
  • English
  • Spanish
  • French
  • Indonesian
  • Russian
  • Filipino

House rules

InterContinental Dubai Festival City, an IHG Hotel takes special requests – add in the next step!

Check-in

From 3:00 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

Until 12:00 PM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 13 and above are considered adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 3 years
Extra bed upon request
Free
Crib upon request
Free
4 - 12 years
Extra bed upon request
Free
13+ years
Extra bed upon request
AED 150 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

Age restriction

The minimum age for check-in is 18

Pets

Pets are not allowed.

Groups

When booking more than 6 rooms, different policies and additional supplements may apply.

Mastercard Visa Discover JCB Diners Club American Express Cash is not accepted InterContinental Dubai Festival City, an IHG Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Please inform InterContinental Dubai Festival City, an IHG Hotel of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

FAQs about InterContinental Dubai Festival City, an IHG Hotel

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • Guests staying at InterContinental Dubai Festival City, an IHG Hotel can enjoy a highly-rated breakfast during their stay (guest review score: 8.7).

    Breakfast option(s) include:

    • Continental
    • Full English/Irish
    • Vegetarian
    • Vegan
    • Halal
    • Asian
    • American

  • InterContinental Dubai Festival City, an IHG Hotel offers the following activities/services (charges may apply):

    • Spa
    • Fitness center
    • Hot tub/Jacuzzi
    • Sauna
    • Massage
    • Kids' club
    • Beauty services
    • Personal trainer
    • Steam room
    • Happy hour
    • Body wrap
    • Themed dinners
    • Nightclub/DJ
    • Live music/Performance
    • Body treatments
    • Locker rooms
    • Spa/Wellness packages
    • Swimming pool
    • Spa facilities
    • Spa lounge/Relaxation area
    • Facial treatments
    • Fitness
    • Body scrub

  • Check-in at InterContinental Dubai Festival City, an IHG Hotel is from 3:00 PM, and check-out is until 12:00 PM.

  • InterContinental Dubai Festival City, an IHG Hotel has 6 restaurants:

    • Eclipse Bar
    • Pierre's TT
    • Anise
    • Vista - Restaurant and Terrace
    • Choix Patisserie par Pierre Gagnaire
    • Karam Al Bahr (Lebanese Seafood)

  • Room options at InterContinental Dubai Festival City, an IHG Hotel include:

    • Triple
    • Suite
    • Double
    • Twin

  • InterContinental Dubai Festival City, an IHG Hotel is 5 miles from the center of Dubai.

  • The prices at InterContinental Dubai Festival City, an IHG Hotel may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Yes, there's a hot tub. You can find out more about this and the other facilities at InterContinental Dubai Festival City, an IHG Hotel on this page.