All linen is supplied in the cabins. We do suggest you bring a beach/pool towel. They are also available from reception as another alternative.

Yes we do hire pool towels. They are available for a deposit of $20 each, refundable upon return of the towel.

We do have several different styles of cabins close to the pool and water slide area, please contact the team for availability of cabin styles for your chosen date prior to making your reservation,

Hi There!! Our amazing Waterslide Park can and is enjoyed by young and old!! We look forward to welcoming you here soon!! Warm Whitsunday Smiles, Renee :-)

We would love to welcome you and your family to our Resort; thank you for getting in touch! :) Please contact our Resort directly and we would be more than happy to check our availability for your preferred dates. We look forward to speaking with you

Good Afternoon Elizabeth, Thank you for your enquiry. These Cabins have a spa bath with shower of the top :)

We have three different styles of 3-bedroom condos to choose from, perfect for two families holidaying together or for extended family holidays.

Hi there! :) Our availability is always changing, please contact the Resort directly so that we can provide the most up to date information on our availability and pricing.

Unfortunately only house-guests of the resort can use our facilities, many thanks for your enquiry :)

Yes we do have King beds in our Whitehaven Condos and our Premium Cottages Warm Whitsunday Smiles Sandy

Hi there! We unfortunately don't have snorkelling gear available here at the Resort, however, should you be booking a local day trip, majority of these operators will prove this equipment as part of your day! We hope this information is helpful. :)

Thank you for your question! :) In order to confirm our availability and ensure we have a campsite suitable for your needs, please contact the Resort directly and we would be more than happy to assist!

Great question!! :) Unfortunately, we do not have an onsite gym, however, we currently have partnered with a local gym a short walk away to offer discounts off their casual rates - you will receive one of these vouchers on check-in! :)

Thank you for your question! Out of respect for our paying guests, we are not open to the general public. In saying this, outside of school holidays or peak periods, you can book a campsite to then give you access to all of our fabulous facilities!

Hi Graeme, Thank you for your question! Unfortunately we are unable to have any kind of open flame (only gas style BBQs, etc). This is in response to previous feedback where smoke has affected neighbouring guests. We thank you for your understanding!

Hi our BIG4 Resort doesn't allow pets however there is another BIG4 Tropical Eco at Flametree that is pet friendly Warm Whitsunday Smiles Sandy

Yes we certainly do! We have one available on our Adventure Whitsunday direct site, you'll then see it under the 'Play' tab --> 'Play With Us' --> 'Resort Map'. Please let us know if there is anything else we can help with! :)

Good Afternoon, If you would like to contact our reservations team on 07 4948 5400 they will be able to go over your booking and give you more information on the layout and location :)

Hi there! :) Our Superior Bungalows (aka Whitehaven Condos) are the newest of our 3 Bedroom Cabins, they are located near all of our "fun stuff" ie jumping pillows, waterslide park, pool, etc. We do have a Resort Map on our direct site. :)

Thank you for your message! :) We do require a 1 night deposit at the time of booking with final payment due 30 days prior to arrival; this is on all of our cabin styles. For any other questions, please contact the Resort directly. :)