Experience world-class service at Ingenia Holidays Cairns Coconut

Set amongst 28 acres of landscaped tropical gardens, this award-wining resort features a family friendly water park, plus tennis courts and mini golf. Each accommodation unit includes cooking facilities. Cairns Coconut Holiday Resort is 7 minutes' drive from Cairns city centre and a local bus service available on the doorstep (fees apply) for guests. It is a 5-minute drive to Cairns Golf Course and 12 minutes’ drive to Cairns Pier. Guests have access to 2 large swimming pools with waterslides, plus 2 spa pools. Free on-site activities include volleyball, badminton, basketball and a children’s adventure playground with jumping pillows. All accommodation includes a private balcony, air conditioning and a flat-screen TV. Private bathroom facilities and free parking at your door are provided.

Couples particularly like the location — they rated it 8.7 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (8.8)

Free private parking available on-site


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 bunk bed
and
1 large double bed
Bedroom 1:
1 single bed
and
1 bunk bed
Bedroom 2:
1 large double bed
Living room:
1 sofa bed
Bedroom 1:
1 large double bed
Bedroom 2:
1 bunk bed
Living room:
1 sofa bed
Bedroom 1:
2 bunk beds
Bedroom 2:
1 extra-large double bed
Living room:
1 sofa bed
Bedroom 1:
2 bunk beds
Bedroom 2:
1 extra-large double bed
Living room:
1 sofa bed
1 single bed
and
1 sofa bed
and
1 large double bed
1 bunk bed
and
1 large double bed
Bedroom :
1 large double bed
Living room:
1 sofa bed
Bedroom 1:
1 large double bed
Bedroom 2:
4 bunk beds
Bedroom 3:
1 extra-large double bed
Living room:
1 sofa bed
Bedroom 1:
1 large double bed
Bedroom 2:
4 bunk beds
Bedroom 3:
1 extra-large double bed
Living room:
1 sofa bed
Bedroom 1:
1 large double bed
Bedroom 2:
4 bunk beds
Bedroom 3:
1 extra-large double bed
Bedroom 1:
1 large double bed
Bedroom 2:
2 bunk beds
1 extra-large double bed
and
2 bunk beds
and
1 large double bed
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Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
9.1
Facilities
9.2
Cleanliness
9.0
Comfort
8.9
Value for money
8.6
Location
8.8
Free WiFi
7.3
High score for Cairns
Select topics to read reviews:

See what guests loved the most:

  • Dianne
    Australia Australia
    The kids activities were amazing. so much to do. Hire a scooter and a golf cart, you won't be sorry . Night movies on the lawn were a hit to. Food in the shop was very good and good value . Spacious parking next to cabin
  • Glenda
    Australia Australia
    A beautiful place to have a meal when you didn’t feel like cooking.
  • Mark
    Australia Australia
    Park was well appointed with good facilities. Reception staff were friendly and helpful.

Host Information

Company review score: 9Based on 19,466 reviews from 40 properties
40 managed properties

Company information

We love welcoming families to come and stay with us. Our family friendly resort is full of wonderful things to do so we know we will keep the whole family happy!

Property information

We don't like to boast but...... we have won the Australian Tourism Award for Excellence 7 times!! Come and see for yourself why our guests come and stay with us over and over again!

Neighbourhood information

Cairns is the gateway to the Great Barrier Reef and World Heritage Rainforest. If you can tear yourself away for a day or two we would love to help you with some tour bookings or planning a self drive itinerary.

Language spoken

English

Property surroundings

Restaurants
1 restaurant on site

  • Coconut Cafe
    • Cuisine
      Austrian
    • Open for
      Dinner
    • Ambiance
      Family friendly
    • Dietary options
      Vegetarian • Gluten-free • Dairy-free

Facilities of Ingenia Holidays Cairns Coconut
Great facilities! Review score, 9.2

Most popular facilities
  • 2 swimming pools
  • Free WiFi
  • Free parking
  • Family rooms
  • Non-smoking rooms
  • Restaurant
  • Fitness centre
  • Spa and wellness centre
  • Tea/coffee maker in all rooms
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Bath or shower
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Bedroom
  • Linen
  • Wardrobe or closet
  • Alarm clock
View
  • View
Outdoors
  • Outdoor dining area
  • Outdoor furniture
  • BBQ facilities
  • Garden
Kitchen
  • Shared kitchen
  • Dining table
  • Cleaning products
  • Toaster
  • Stovetop
  • Kitchenware
  • Electric kettle
  • Microwave
  • Refrigerator
Room Amenities
  • Socket near the bed
  • Clothes rack
Activities
  • Happy hour
    Additional charge
  • Movie nights
  • Badminton equipment
  • Tennis equipment
  • Water park
  • Mini golf
  • Snorkelling
  • Table tennis
  • Billiards
    Additional charge
  • Children's playground
  • Tennis court
Living Area
  • Dining area
  • Sofa
  • Seating Area
Media & Technology
  • Flat-screen TV
  • Radio
  • TV
Food & Drink
  • Coffee house on site
  • Bar
  • Restaurant
  • Tea/Coffee maker
Internet
WiFi is available in public areas and is free of charge.
Parking
Free private parking is possible on site (reservation is not needed).
    Services
    • Luggage storage
    • Fax/photocopying
      Additional charge
    • Tour desk
    • Laundry
      Additional charge
    Reception services
    • Invoice provided
    Entertainment and family services
    • Kids' outdoor play equipment
    Safety & security
    • Fire extinguishers
    • CCTV outside property
    • CCTV in common areas
    • Smoke alarms
    General
    • Minimarket on site
    • Air conditioning
    • Non-smoking throughout
    • Private entrance
    • Fan
    • Family rooms
    • Facilities for disabled guests
    • Non-smoking rooms
    Accessibility
    • Higher level toilet
    • Toilet with grab rails
    • Wheelchair accessible
    • Entire unit located on ground floor
    2 swimming pools
    Pool 1 - outdoorFree!
    • Open all year
    • All ages welcome
    • Heated pool
    • Salt-water pool
    • Shallow end
    • Sun loungers or beach chairs
    • Fence around pool
    Pool 2 - outdoorFree!
    • Open all year
    • All ages welcome
    • Heated pool
    • Salt-water pool
    • Water slide
    • Sun loungers or beach chairs
    • Fence around pool
    Wellness
    • Kids' pool
    • Sun loungers or beach chairs
    • Water slide
    • Hot tub/Jacuzzi
    • Spa and wellness centre
    • Fitness centre
    Languages spoken
    • English

    House rules

    Ingenia Holidays Cairns Coconut takes special requests - add in the next step!

    Check-in

    From 14:00 to 20:00

    Guests are required to show a photo identification and credit card upon check-in

    Check-out

    Until 10:00

     

    Cancellation/
    prepayment

    Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

    Children and beds

    Child policies

    Children of any age are welcome.

    Children 18 years and above will be charged as adults at this property.

    To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

    Cot and extra bed policies

    Cots and extra beds are not available at this property.

    No age restriction

    There is no age requirement for check-in

    Mastercard Visa American Express Cash is not accepted Ingenia Holidays Cairns Coconut accepts these cards and reserves the right to temporarily hold an amount prior to arrival.


    Smoking

    Smoking is not allowed.

    Parties

    Parties/events are not allowed

    Quiet hours

    Guests must be quiet between 22:00 and 08:00.

    Pets

    Pets are not allowed.

    The fine print
    Need-to-know information for guests at this property

    A valid credit card is required for all bookings.

    Please note that there is a 1% non-refundable charge when you pay with a Visa or Mastercard credit card.

    Please note that the property does not accept payments with American Express credit cards.

    If you expect to arrive after 21:00, please contact the property in advance to arrange key collection, using the contact details found on the booking confirmation.

    Please note that all accommodation must be left in a clean and tidy state, with dishes washed. The property reserves the right to charge for any damages, or if the rooms are left in an unsatisfactory condition.

    Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

    Please inform Ingenia Holidays Cairns Coconut in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

    This property will not accommodate hen, stag or similar parties.

    Quiet hours are between 22:00:00 and 08:00:00.

    In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

    Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).

    Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

    Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures.

    FAQs about Ingenia Holidays Cairns Coconut

    • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

    • Ingenia Holidays Cairns Coconut offers the following activities / services (charges may apply):

      • Spa and wellness centre
      • Hot tub/Jacuzzi
      • Fitness centre
      • Children's playground
      • Billiards
      • Snorkelling
      • Table tennis
      • Tennis court
      • Mini golf
      • Water park
      • Happy hour
      • Tennis equipment
      • Movie nights
      • Badminton equipment
      • Swimming Pool

    • Yes, Ingenia Holidays Cairns Coconut is popular with guests booking family stays.

    • Check-in at Ingenia Holidays Cairns Coconut is from 14:00, and check-out is until 10:00.

    • The prices at Ingenia Holidays Cairns Coconut may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

    • Ingenia Holidays Cairns Coconut is 3.7 miles from the centre of Cairns. All distances are measured in straight lines. Actual travel distances may vary.

    • Ingenia Holidays Cairns Coconut has 1 restaurant:

      • Coconut Cafe

    • Yes, there is a hot tub. You can find out more about this and the other facilities at Ingenia Holidays Cairns Coconut on this page.