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Enjoy some of the best views in Melbourne CBD, from the heated rooftop swimming pool at Hotel Grand Chancellor Melbourne. Located in the heart of the theater district, it offers a choice of 2 restaurants. Offering easy access to the city’s vibrant theaters, nightlife, shopping and sporting precincts, the hotel is less than 10 minutes’ walk from Bourke Street and Collins Street. Chinatown is a 3-minute walk away. Hotel Grand Chancellor Melbourne offers stylish modern rooms with satellite TV and premium bathroom amenities. Start your day with the sumptuous breakfast buffet in Footlights Restaurant. Enjoy dinner and drinks at Encore Restaurant & Bar. Room service is available 24 hours a day.

This is our guests' favorite part of Melbourne, according to independent reviews.

Couples in particular like the location – they rated it 8.8 for a two-person trip.

Hotel Grand Chancellor Melbourne has been welcoming Booking.com guests since Apr 25, 2009

Property Highlights

Located in the heart of Melbourne, this hotel has an excellent location score of 8.9

Breakfast Info

Continental, Full English/Irish, American

Parking available at the hotel


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Availability

Select dates to see this property's availability and prices

Room Type
Sleeps
 
1 king bed
or
2 twin beds
1 queen bed
or
2 twin beds
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Guest reviews

Categories:

Staff
9.0
Facilities
7.7
Cleanliness
8.2
Comfort
8.2
Value for money
8.0
Location
8.9
Free WiFi
8.0
Select topics to read reviews:

See what guests loved the most:

  • Horton
    AustraliaAustralia
    Pillows were a little too insubstantial, and one lift was inoperable for our stay, but neither were big deals.
  • Michael
    AustraliaAustralia
    Great value and great staff. Very friendly and knowledgeable and found me a room with a bath as my partner likes baths.
  • Simon
    AustraliaAustralia
    Room was small but very clean. Bathroom was a good size. Breakfast deal was also excellent. Perferct for a one night stay. If longer, the room would be a bit tight.
  • Rachel
    IsraelIsrael
    Location was amazing. Comfortable bed and a very clean room. Would stay the again
  • Frazer
    AustraliaAustralia
    Great location . Nice room and great value. Staff very nice.
  • Juliette
    AustraliaAustralia
    I liked the night owl room service although pumpkin soup could do with extra salt but the vanilla bean Icecream was nice. The bed was comfortable and could connect the tv up to your YouTube on your phone easily using cast. The bathroom was...
  • Linda
    AustraliaAustralia
    Well priced and great location especially for attending Her Majesty's Theatre. Comfortable bed and spacious room. Everything was clean and check in and out easy and quick. Lots of eating places close by including China Town.
  • Aaron
    AustraliaAustralia
    The bed was soooooo comfy! It made getting up for our tours and plans so much harder! Definitely recommend this place as it’s close to almost everything you want to go to in the CBD.
  • Katja
    AustraliaAustralia
    Great location. Friendly staff. Fantastic breakfast.
  • Lyndal
    AustraliaAustralia
    Right in the heart of the cbd which was perfect, could walk or catch a tram. Room was quiet.

Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few days

  • What are the hours for access to the rooftop pool?

    7am - 11pm, 7 days a week.
    Answered on 24 November 2019
  • Hi just wondering how many floors up is this room thank you

    Our Classic Queen rooms are located from Level 9 - 17
    Answered on 24 November 2019
  • Do you offer on site parking?

    Good Afternoon, Thank you for your enquiry. We have on site parking managed by third party company. Parking costs $35 per night. Parking is not guaran..
    Answered on 3 May 2022
  • Is smoking allowed on the balcony?

    Unfortunately no, we have a non smoking policy at the hotel, if evidence of smoking on the balcony is found a fine of up to $200 may be charged.
    Answered on 17 May 2021
  • Hi, do your rooms come with shampoo and conditioner, stuff like this?

    Hi there. All our guest rooms are provided with gorgeous Ideology amenities, including shampoo, shower gel, conditioner, soap and body lotion. Denta..
    Answered on 2 January 2022
  • Hi how much is bond

    $100 on a credit/debit card. We do not accept cash bonds
    Answered on 14 May 2021
  • Still looking?

Hotel area info *

Restaurants
1 Restaurant On Site

  • Restaurant #1

    No additional info available

Amenities of Hotel Grand Chancellor Melbourne

Most popular amenities
  • Parking on site
  • Free WiFi
  • 24-hour front desk
  • Non-smoking rooms
  • Fitness center
  • Restaurant
  • Room service
  • Bar
  • Elevator
Bathroom
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Kitchen
  • Electric kettle
Activities
  • Happy hour
    Additional charge
Living Area
  • Sitting area
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Telephone
  • TV
  • Pay-per-view channels
Food & Drink
  • Coffee house on site
  • Fruit
    Additional charge
  • Wine/Champagne
    Additional charge
  • Kids' meals
  • Special diet meals (on request)
  • Breakfast in the room
  • Bar
  • Restaurant
Internet
WiFi is available in all areas and is free of charge.
Parking
Public parking is available on site (reservation is not possible) and costs AUD 40 per day.
  • Accessible parking
Front Desk Services
  • Concierge
  • Baggage storage
  • Tour desk
  • Express check-in/out
  • 24-hour front desk
Cleaning Services
  • Dry cleaning
    Additional charge
Business Facilities
  • Fax/Photocopying
    Additional charge
  • Business center
    Additional charge
  • Meeting/Banquet facilities
    Additional charge
Safety & security
  • Safe
General
  • Shuttle service
    Additional charge
  • Air conditioning
  • Smoke-free property
  • Wake-up service
  • Heating
  • Car rental
  • Carpeted
  • Elevator
  • Ironing facilities
  • Non-smoking rooms
  • Iron
  • Room service
Spa
  • Fitness center
Languages Spoken
  • English

Sustainability initiatives

This property has taken steps to provide more sustainable and eco-friendly travel

House rules

Hotel Grand Chancellor Melbourne takes special requests – add in the next step!

Check-in

From 2:00 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

Until 11:00 AM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Refundable damage deposit

A damage deposit of AUD 100 is required on arrival. That's about 64.98USD. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

Children & Beds

Child policies

Children of all ages are welcome.

Children 18 and above are considered adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Crib upon request
Free
3+ years
Extra bed upon request
AUD 40 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

Age restriction

The minimum age for check-in is 18

Pets

Pets are not allowed.

Mastercard Visa UnionPay credit card Eftpos JCB Diners Club American Express Cash Hotel Grand Chancellor Melbourne accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

The Hotel Grand Chancellor Melbourne has a strict Covidsafe policy in place for the health and safety of our team, our valued guests and all on- site visitors.
Credit Card information:
Please note that there is a 1.20% charge when you pay with a Visa or Mastercard credit card.
Please note that there is a 3.05% charge when you pay with an American Express credit card.
Please note that there is a 3.20% charge when you pay with a Diners Club credit card.
Please note that there is a 3.05% charge when you pay with a JCB credit card.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to coronavirus (COVID-19), this property adheres to strict physical distancing measures.

It's not possible to stay at this property for coronavirus (COVID-19) quarantine purposes.

Parking is subject to availability due to limited spaces.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

A damage deposit of AUD 100 is required on arrival. That's about 64.98USD. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

FAQs about Hotel Grand Chancellor Melbourne

  • Hotel Grand Chancellor Melbourne has 1 restaurant:

    • Restaurant #1

  • Check-in at Hotel Grand Chancellor Melbourne is from 2:00 PM, and check-out is until 11:00 AM.

  • Room options at Hotel Grand Chancellor Melbourne include:

    • Twin/Double
    • Double

  • Hotel Grand Chancellor Melbourne is 1,950 feet from the center of Melbourne. All distances are measured in straight lines. Actual travel distances may vary.

  • The prices at Hotel Grand Chancellor Melbourne may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Guests staying at Hotel Grand Chancellor Melbourne can enjoy a highly-rated breakfast during their stay (guest review score: 7.2).

    Breakfast option(s) include:

    • Continental
    • Full English/Irish
    • American

  • Hotel Grand Chancellor Melbourne offers the following activities/services (charges may apply):

    • Fitness center
    • Happy hour