Please note, there is a 1.4% credit card surcharge when using a credit card.

Please note that the self-contained villas are not air-conditioned. Air-conditioning is available in your villa, based on availability. Please use the special request box when booking or contact the property using the contact details found on the booking confirmation. Air-conditioning will only be provided if confirmed by property and it may only be available in some areas of the villa. For information and bookings relating to walk-on and 4WD ferries, please contact the property directly. Interconnecting rooms and rooms with disabilities facilities are available upon request. Please contact the hotel for more information, using the contact details found on the booking confirmation. Please note that for guests arriving on the 9:00 or 13:00 ferry, your room will not be ready until 14:00. SECURITY BOND AT KINGFISHER BAY RESORT Our resort check-in time is from 2:00 PM on day of arrival and your credit card is required upon check-in for security deposit. Resort Hotel accommodation requires a security deposit of $200 for incidentals during your stay. In the event that accommodation or transfers were not prepaid, the value of the stay and transfers will be held as a payment in addition to $200 for incidentals. Villas require a security deposit of $300 for incidentals during your stay. In the event that accommodation or transfers were not prepaid, the value of the stay and transfers will be held as a payment in addition to $300 for incidentals. If no credit card is available, a cash or debit card payment can be made on check in to the same amount with a refund of the difference on check out.

客人在办理入住手续时须出示带照片的身份证件和信用卡。请注意：所有特殊要求均视住宿的供应情况而定，也可能收取额外费用。

请您提前告知Kingfisher Bay Resort您的预计抵达时间。您可以在预订时在“特殊要求”栏内注明，也可以直接联系住宿，订单确认信中附有联系方式。

为应对新冠肺炎（COVID-19）疫情，该住宿当前正在采取额外的安全与卫生措施。

由于新冠肺炎（COVID-19）疫情，该住宿当前的餐饮服务可能有所限制或不再提供。

由于新冠肺炎（COVID-19）疫情，该住宿正在采取措施保护客人和员工的安全。因此特定服务和设施可能已被削减或取消。

由于新冠肺炎（COVID-19）疫情，该住宿已缩短前台和客房服务的时间。

为遵从政府针对新冠肺炎（COVID-19）的防疫指导，该住宿在指导实施期间可能需要客人提供额外文件，以证明其身份、行程及其他相关信息。

由于新冠肺炎（COVID-19）疫情，室内公共区域必须佩戴口罩。

到店时需支付损毁押金：AUD 200。 该押金将通过信用卡收取。 退房后7天内此押金将返还给你。 住宿场所经检查如无任何损坏，此押金将通过信用卡全额返还。