Late check out is available but subject to availability, so it is best to ask on arrival what is available and what cost.

Can you please advise the name you booked under? Thanks Trish - Mercure Melbourne Therry Street

Thank you for your email and request for an early checkin. Our guaranteed check in time is 2pm, whilst we will do our best to have a room ready earlier for you we cannot guarantee anything prior to 2pm. We can store luggage free of charge for you until the room is available. Should you wish to guarantee an early check in you can book and pre-pay for the night prior. We look forward to welcoming you to the hotel!

Room service is available for lunch and dinner (limited times)

Sorry not usually, we don't have many twin rooms here at all, so if they are not available to book it's usually because they are already fully booked.

The hotel does not have a carpark, however we do recommend the CBD Car Park who offers hotel guests 30% discount. The carpark is in same building as the hotel accessible from 58 Franklin Street. To help you find the entrance look for a sign for Priceline, Australia Post and a big blue P sign. As you enter through the boom gates please collect a ticket from the machine; each time you exit the carpark you need to insert the entry ticket first followed by a discount ticket issued at the hotel reception. You can then proceed to Level 4 where we have some reserved Mercure Hotel Guest bays (if these are full you can park anywhere without reserved sign). There is lift access (signed Mercure) on level 4 only, go to the ground floor for the hotel reception. Upon exit you can pay cash or credit card at the pay station on the ground floor (Franklin Street end inside near Priceline) or by credit card only at the boom gate as you drive out. For further information including prices you can google the carpark, it is called CBD Park #58 Franklin Street

The hotel does not have a carpark, however we do recommend the CBD Car Park who offers hotel guests 30% discount. The carpark is in same building as the hotel accessible from 58 Franklin Street. To help you find the entrance look for a sign for Priceline, Australia Post and a big blue P sign. As you enter through the boom gates please collect a ticket from the machine; each time you exit the carpark you need to insert the entry ticket first followed by a discount ticket issued at the hotel reception. You can then proceed to Level 4 where we have some reserved Mercure Hotel Guest bays (if these are full you can park anywhere without reserved sign). There is lift access (signed Mercure) on level 4 only, go to the ground floor for the hotel reception. Upon exit you can pay cash or credit card at the pay station on the ground floor (Franklin Street end inside near Priceline) or by credit card only at the boom gate as you drive out.