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  6. Novotel Sydney West HQ (Hotel), Rooty Hill (Australia) Deals

  • Info & prices
  • Amenities
  • House rules
  • The fine print
  • Guest reviews (1,172)

Due to the coronavirus (COVID-19), make sure you're booking this property in accordance with the destination's local government guidelines, including (but not limited to) the purpose of travel and maximum group size.

In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property currently isn't accepting guests from certain countries on dates where such guidelines exist.

In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary, and other relevant info on dates where such guidelines exist.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are currently in effect at this property.

Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to the coronavirus (COVID-19), this property has reduced reception and service hours.

Spa and gym facilities at this property are unavailable due to the coronavirus (COVID-19).

Due to coronavirus (COVID-19), this property adheres to strict physical distancing measures.

Read more
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We Price Match

Hotel Novotel Sydney West HQ

Novotel Sydney West HQ

33 Railway Street, 2766 Rooty Hill, Australia – Great location - show map

After booking, all of the property’s details, including telephone and address, are provided in your booking confirmation and your account.
8.9
Excellent
1,172 reviews
  • Facilities

    8.8

  • Cleanliness

    9.2

  • Comfort

    9.2

  • Value for money

    8.6

  • Location

    8.8

  • Total

    8.9

  • Free WiFi

    8.0

The room was very clean and the bed was comfortable. Unfortunately we missed the order in breakfast (due to COVID)

Carolann Australia

Customer service was excellent and the beds were very comfortable. The rooms were also an excellent size and very quiet.

Allison Australia

Lovely room and pleasant staff. Exceptionally clean and welcoming.

Sherrie Australia

The bed was extremely comfortable. The room was very spacious and well appointed. The location was perfect as we saw a show at the adjacent Coliseum Theatre. We were also able to use the excellent gym and pool facilities free of charge.

Tracey Australia

location was suitable for us attending concert at coliseum room was very spacious and comfortable staff were great

Kevin Australia

Wonderful staff on check in. Took no more than 2 minutes from arrival. Extremely clean. Check out was drop box if needed. Seamless check in and out. Brilliant sized room, just not for a single traveler. Parking was brilliant, free and right at front door.

Amanda Australia

Size of the room and the ease of getting in and out of the location.

Cara Australia

I had room service 2 mornings in a row. I received a call to say the food was on its way. The food was hot and very tasty.

Angela Australia

Staff were friendly, ample free parking in the multistory carpark.

James Australia

As a repeat customer to this property the check-in experience was professional as always. The surprise of a room upgrade was the highlight of this stay. I always pick the Novotel Sydney West HQ purely on room size and price. Staff are always professional and ready to serve your needs. Access to the club next door is simple and easy. I would highly recommend you stay a West HQ

Brad Australia

Staff

9.1
Highly rated for:
Great check-in experience
Highly rated for:
Great check-in experience
Highly rated for:
Room sizes
Highly rated for:
Very comfy beds
Highly rated for:
Very comfy beds
Highly rated for:
Very comfy beds
Highly rated for:
Room sizes
Highly rated for:
Room sizes
Highly rated for:
Very clean bathrooms
Highly rated for:
Room sizes
Highly rated for:
Great check-in experience
Highly rated for:
Room sizes
Highly rated for:
Very clean bathrooms
Highly rated for:
Room sizes
Highly rated for:
Room sizes
Highly rated for:
Room sizes
Highly rated for:
Very clean bathrooms
Highly rated for:
Very clean bathrooms
Highly rated for:
Room sizes
Highly rated for:
Room sizes
Highly rated for:
Very comfy beds
Highly rated for:
Room sizes
Highly rated for:
Room sizes
Highly rated for:
Room sizes
The building where the hotel is located
The lobby or reception area at Novotel Sydney West HQ
A seating area at Novotel Sydney West HQ
+38 photos
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Novotel Sydney West HQ

Lock in a great price for Novotel Sydney West HQ – rated 8.9 by recent guests!

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Novotel Sydney West HQ

8.9
Excellent
1,172 reviews
  • 9.1

    Staff

  • Highly rated for:
    Great check-in experience
  • Highly rated for:
    Great check-in experience
  • Highly rated for:
    Room sizes
  • Highly rated for:
    Very comfy beds
  • Highly rated for:
    Very comfy beds
  • Highly rated for:
    Very comfy beds
  • Highly rated for:
    Room sizes
  • Highly rated for:
    Room sizes
  • Highly rated for:
    Very clean bathrooms
  • Highly rated for:
    Room sizes
  • Highly rated for:
    Great check-in experience
  • Highly rated for:
    Room sizes
  • Highly rated for:
    Very clean bathrooms
  • Highly rated for:
    Room sizes
  • Highly rated for:
    Room sizes
  • Highly rated for:
    Room sizes
  • Highly rated for:
    Very clean bathrooms
  • Highly rated for:
    Very clean bathrooms
  • Highly rated for:
    Room sizes
  • Highly rated for:
    Room sizes
  • Highly rated for:
    Very comfy beds
  • Highly rated for:
    Room sizes
  • Highly rated for:
    Room sizes
  • Highly rated for:
    Room sizes
  • What guests loved the most:
  • “The room was very clean and the bed was comfortable. Unfortunately we missed the order in breakfast (due to COVID)”
    Carolann Carolann Australia Australia
  • “Customer service was excellent and the beds were very comfortable. The rooms were also an excellent size and very quiet.”
    Allison Allison Australia Australia
  • “Lovely room and pleasant staff. Exceptionally clean and welcoming.”
    Sherrie Sherrie Australia Australia
  • “The bed was extremely comfortable. The room was very spacious and well appointed. The location was perfect as we saw a show at the adjacent Coliseum Theatre.”
    Tracey Tracey Australia Australia
  • “location was suitable for us attending concert at coliseum room was very spacious and comfortable staff were great”
    Kevin Kevin Australia Australia
  • “Wonderful staff on check in. Took no more than 2 minutes from arrival. Extremely clean. Check out was drop box if needed. Seamless check in and out.”
    Amanda Amanda Australia Australia
  • “Size of the room and the ease of getting in and out of the location.”
    Cara Cara Australia Australia
  • “I had room service 2 mornings in a row. I received a call to say the food was on its way. The food was hot and very tasty.”
    Angela Angela Australia Australia
  • “Staff were friendly, ample free parking in the multistory carpark.”
    James James Australia Australia
  • “As a repeat customer to this property the check-in experience was professional as always. The surprise of a room upgrade was the highlight of this stay.”
    Brad Brad Australia Australia

Novotel Sydney West HQ offers air-conditioned accommodations in the heart of Western Sydney, 15 minutes' drive from Raging Waters Sydney. It features one of the largest gyms in the area.

Novotel Sydney West HQ has air-conditioned rooms equipped with a work desk. Each room has ironing facilities. Limited room service is available.

Located next to the hotel is the West HQ Club, where there are a variety of food outlets, and the bar features a variety of premium and local beers.

Novotel Sydney West HQ is a 15-minute drive from Nurragingy Reserve, a popular picnic and barbecue site. It is 3.7 mi away from Featherdale Wildlife Park.

Couples in particular like the location – they rated it 8.9 for a two-person trip.

We speak your language!

Novotel Sydney West HQ has been welcoming Booking.com guests since Aug 10, 2010
Hotel chain/brand: Novotel

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Brilliant!

Most popular amenities

Tea/Coffee Maker in All Rooms

Good for couples – they rated the facilities 8.9 for two-person stays.

Novotel

낍 Top Location: Highly rated by recent guests (8.8)

끉 Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

끸 Free private parking available at the hotel

Loyal Customers

끖 There are more repeat guests here than most other properties.

Saved to 315 lists

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Get instant confirmation with FREE cancellation at most properties on our site!

Find a cancellation policy that works for you

Starting April 6, 2020, your chosen cancellation policy will apply, regardless of the coronavirus. We recommend booking an option with free cancellation in case your travel plans change.

Availability

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When would you like to stay at Novotel Sydney West HQ?

Reservations longer than 30 nights are not possible.

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+ Max adults: 2. Max children: 2
Standard King Room
  • 1 king bed and
  • 1 sofa bed
or
  • 1 king bed
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Standard Twin Room
  • 2 queen beds
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Superior King Room
  • 1 king bed
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Superior Queen Room with Two Queen Beds
  • 2 queen beds
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Deluxe Suite with King Bed
  • 1 king bed
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1 property in Rooty Hill like Novotel Sydney West HQ was booked in the last 12 hours

Guest reviews

8.9
Excellent
1,172 reviews
Read more

Select topics to read reviews:

See what guests loved the most:

  • Carolann Australia

    “The room was very clean and the bed was comfortable. Unfortunately we missed the order in breakfast (due to COVID)”

  • Allison Australia

    “Customer service was excellent and the beds were very comfortable. The rooms were also an excellent size and very quiet.”

  • Sherrie Australia

    “Lovely room and pleasant staff. Exceptionally clean and welcoming. ”

  • Tracey Australia

    “The bed was extremely comfortable. The room was very spacious and well appointed. The location was perfect as we saw a show at the adjacent Coliseum Theatre. We were also able to use the excellent gym and pool facilities free of charge.”

  • Kevin Australia

    “location was suitable for us attending concert at coliseum room was very spacious and comfortable staff were great”

  • Amanda Australia

    “Wonderful staff on check in. Took no more than 2 minutes from arrival. Extremely clean. Check out was drop box if needed. Seamless check in and out. Brilliant sized room, just not for a single traveler. Parking was brilliant, free and right at front door.” Read more

  • Cara Australia

    “Size of the room and the ease of getting in and out of the location.”

  • Angela Australia

    “I had room service 2 mornings in a row. I received a call to say the food was on its way. The food was hot and very tasty.”

  • James Australia

    “Staff were friendly, ample free parking in the multistory carpark.”

  • Brad Australia

    “As a repeat customer to this property the check-in experience was professional as always. The surprise of a room upgrade was the highlight of this stay. I always pick the Novotel Sydney West HQ purely on room size and price. Staff are always professional and ready to serve your needs. Access to the club next door is simple and easy. I would highly recommend you stay a West HQ” Read more

Got a question?

Find more info in the questions and answers. Need something else? Send your own question to the property below.

About Novotel Sydney West HQ

Welcoming Booking.com guests since Aug 10, 2010

We speak your language

The property usually replies within a few days

Thanks! You'll receive an email as soon as the property answers your question.

  • Cannot find my booking for the 26/12 till the 29/12-can you help??

    Thank you for your enquiry. However can you please provide us your full name and confirmation number? We will be happy to check this for you


    You found this answer helpful

    You found this answer unhelpful

  • Is there any chance of an early check in i have a wedding on the friday so was hoping to be able to check in during the morning if possible

    Good Morning, an early check in is subject to availability, let us know dates, booking name, and we can advise


    You found this answer helpful

    You found this answer unhelpful

    Asked about: Standard Twin Room
  • Can you please clear my $50 deposit thats pending in my bank account ASAP please.

    Thank you for your message. Can you please contact the hotel and speak to our reception team, and provide the full name of the reservation and they can assist you with this


    You found this answer helpful

    You found this answer unhelpful

  • Do we need to pay a security deposit on arrival?

    All guests are required to provide a credit card along with their valid ID upon arrival. If the room rate has already been prepaid, this it to cover any incidentals you may have during your stay.


    You found this answer helpful

    You found this answer unhelpful

  • Do I need a credit card to book?

    Yes, either a credit card or a debit Visa or Mastercard.


    You found this answer helpful

    You found this answer unhelpful

    Asked about: Standard Twin Room
  • I asking for early check in 11 am in the morning?

    Early check in and/or late check out requests are subject to availability (cannot guarantee). If arriving early and the room is not yet ready, you can still park your vehicle and we can store luggage if required


    You found this answer helpful

    You found this answer unhelpful

  • Is there a bar fridge in the room?

    There is a small fridge in all the rooms


    You found this answer helpful

    You found this answer unhelpful

  • Can I get a king size bed in one room

    Yes, Our room types are either 1 King bed or 2 Queen beds


    You found this answer helpful

    You found this answer unhelpful

    Asked about: Standard Twin Room
  • Is free food and drinks

    Currently we are only offering Room Service Breakfast for additional charges. For dinner you can dine in the West HQ Club next to the hotel, charges apply. In the accommodation room there is complimentary bottled water and tea/coffee facilities.


    You found this answer helpful

    You found this answer unhelpful

    Asked about: Standard Twin Room
  • Can I sign in earlier like 8:00am and sign out around 4pm

    It depends on availability, but we do not have a day rate, so the nightly rate applies


    You found this answer helpful

    You found this answer unhelpful

  • Whats the bigest room available

    The biggest room type available for the rest of 2020 is our standard room, which are approximately 45 square meters.


    You found this answer helpful

    You found this answer unhelpful

    Asked about: Standard Twin Room
  • can I get a room with one king bed in it instead of two beds in one room

    Do you already have a reservation? What is the surname and confirmation number please?


    You found this answer helpful

    You found this answer unhelpful

    Asked about: Standard Twin Room
  • Hi, we would like to book in for our anniversary on 23 to 27 October. Do you have a family room for 3 adults 2 kids (12 & 18 months old) with bathtub?

    Advance Congratulations on your Anniversary. We only have our standard twin rooms currently available, with two queen beds. We can place a rollaway bed for the 5th person for additional fee of AUD $40.00 per night.


    You found this answer helpful

    You found this answer unhelpful

  • Can you watch Netflix in these rooms ?

    No


    You found this answer helpful

    You found this answer unhelpful

    Asked about: Superior King Room

Previous question and answers from this property

See what other travelers asked before staying at Novotel Sydney West HQ

Most recent questions
  • Cannot find my booking for the 26/12 till the 29/12-can you help??

    Thank you for your enquiry. However can you please provide us your full name and confirmation number? We will be happy to check this for you


    You found this answer helpful

    You found this answer unhelpful

  • Is there any chance of an early check in i have a wedding on the friday so was hoping to be able to check in during the morning if possible

    Good Morning, an early check in is subject to availability, let us know dates, booking name, and we can advise


    You found this answer helpful

    You found this answer unhelpful

    Asked about: Standard Twin Room
  • Can you please clear my $50 deposit thats pending in my bank account ASAP please.

    Thank you for your message. Can you please contact the hotel and speak to our reception team, and provide the full name of the reservation and they can assist you with this


    You found this answer helpful

    You found this answer unhelpful

  • Do we need to pay a security deposit on arrival?

    All guests are required to provide a credit card along with their valid ID upon arrival. If the room rate has already been prepaid, this it to cover any incidentals you may have during your stay.


    You found this answer helpful

    You found this answer unhelpful

  • Do I need a credit card to book?

    Yes, either a credit card or a debit Visa or Mastercard.


    You found this answer helpful

    You found this answer unhelpful

    Asked about: Standard Twin Room
  • I asking for early check in 11 am in the morning?

    Early check in and/or late check out requests are subject to availability (cannot guarantee). If arriving early and the room is not yet ready, you can still park your vehicle and we can store luggage if required


    You found this answer helpful

    You found this answer unhelpful

  • Is there a bar fridge in the room?

    There is a small fridge in all the rooms


    You found this answer helpful

    You found this answer unhelpful

  • Can I get a king size bed in one room

    Yes, Our room types are either 1 King bed or 2 Queen beds


    You found this answer helpful

    You found this answer unhelpful

    Asked about: Standard Twin Room
  • Is free food and drinks

    Currently we are only offering Room Service Breakfast for additional charges. For dinner you can dine in the West HQ Club next to the hotel, charges apply. In the accommodation room there is complimentary bottled water and tea/coffee facilities.


    You found this answer helpful

    You found this answer unhelpful

    Asked about: Standard Twin Room
  • Can I sign in earlier like 8:00am and sign out around 4pm

    It depends on availability, but we do not have a day rate, so the nightly rate applies


    You found this answer helpful

    You found this answer unhelpful

  • Whats the bigest room available

    The biggest room type available for the rest of 2020 is our standard room, which are approximately 45 square meters.


    You found this answer helpful

    You found this answer unhelpful

    Asked about: Standard Twin Room
  • can I get a room with one king bed in it instead of two beds in one room

    Do you already have a reservation? What is the surname and confirmation number please?


    You found this answer helpful

    You found this answer unhelpful

    Asked about: Standard Twin Room
  • Hi, we would like to book in for our anniversary on 23 to 27 October. Do you have a family room for 3 adults 2 kids (12 & 18 months old) with bathtub?

    Advance Congratulations on your Anniversary. We only have our standard twin rooms currently available, with two queen beds. We can place a rollaway bed for the 5th person for additional fee of AUD $40.00 per night.


    You found this answer helpful

    You found this answer unhelpful

  • Can you watch Netflix in these rooms ?

    No


    You found this answer helpful

    You found this answer unhelpful

    Asked about: Superior King Room

Thanks! You'll receive an email as soon as the property answers your question.

4 reasons to choose Novotel Sydney West HQ

Why book with us?

Prices you can't beat!

Manage your bookings online

The staff speaks English

Booking is safe

Hotel surroundings *
Guests loved walking around the neighborhood!
Great location - show map
What's nearby
  • Rooty Hill RSL
    0 miles
  • Blacktown International Sportspark
    1.2 miles
  • Wet'n'Wild Sydney
    4.9 miles
  • Nepean Hospital
    7 miles
  • Rouse Hill Village Centre
    7.7 miles
  • Sydney Ice Arena
    7.8 miles
  • Norwest Business Park
    7.9 miles
  • Castle Hill Country Club Golf Course
    8 miles
  • Museum of Fire
    8.2 miles
  • Westmead Hospital
    9.1 miles
Top attractions
  • Bankwest Stadium
    9.9 miles
Closest Airports
  • Kingsford Smith Airport
    22.5 miles
  • Illawarra Regional Airport
    54.8 miles
* All distances are measured in straight lines. Actual travel distances may vary.

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Brilliant!

Amenities of Novotel Sydney West HQ Great facilities! Review score, 8.8

Most popular amenities

Tea/Coffee Maker in All Rooms
Outdoors
  • Outdoor furniture
Pets
  • Pets are not allowed.

Food & Drink
  • Bottle of water
  • Breakfast in the room
Internet
  • Free! WiFi is available in all areas and is free of charge.

Parking

    Free! Free private parking is possible on site (reservation is not needed).

  • Accessible parking
Services
  • Daily housekeeping
  • Vending machine (snacks)
  • Vending machine (drinks)
  • Baggage storage
  • Fax/Photocopying Additional charge
  • Express check-in/out
  • Laundry
  • 24-hour front desk
Safety & security
  • Fire extinguishers
  • Smoke alarms
  • 24-hour security
General
  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Heating
  • Elevator
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
Accessibility
  • Wheelchair accessible
Health & Wellness Facilities
  • Fitness center

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Awesome!

House rules Novotel Sydney West HQ takes special requests – add in the next step!

Check-in

2:00 PM - 11:00 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

8:00 AM - 11:00 AM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 16 and above are considered adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

There's no capacity for cribs at this property.

This property doesn't offer extra beds.

No age restriction

There's no age requirement for check-in

Pets

Pets are not allowed.

Groups

When booking more than 7 rooms, different policies and additional supplements may apply.

Cards accepted at this hotel

Mastercard Visa Eftpos Diners Club American Express Novotel Sydney West HQ accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

Novotel Sydney West HQ accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

Please note that there is a 1.5% surcharge when you pay with a credit card at the hotel.

You must show a valid photo ID and credit card upon check in. This credit card must be in the same name as the guest's name on the booking confirmation. If the information on the documents is not the same, a 3rd party authorization form is be required.

Due to the coronavirus (COVID-19), make sure you're booking this property in accordance with the destination's local government guidelines, including (but not limited to) the purpose of travel and maximum group size.

In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property currently isn't accepting guests from certain countries on dates where such guidelines exist.

In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary, and other relevant info on dates where such guidelines exist.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are currently in effect at this property.

Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to the coronavirus (COVID-19), this property has reduced reception and service hours.

Spa and gym facilities at this property are unavailable due to the coronavirus (COVID-19).

Due to coronavirus (COVID-19), this property adheres to strict physical distancing measures.

Parking is subject to availability due to limited spaces.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

The New South Wales Government has issued a mandatory code of conduct outlining the rights and obligations of people either hosting or renting accommodations on a short-term basis, including a complaints process.

FAQs about Novotel Sydney West HQ

  • Novotel Sydney West HQ is 1,300 feet from the center of Rooty Hill.

  • Room options at Novotel Sydney West HQ include:

    • Double

  • The following parking options are available to guests staying at Novotel Sydney West HQ (subject to availability):

    • Parking
    • Free parking
    • On-site parking
    • Private Parking
    • Accessible parking

  • Check-in at Novotel Sydney West HQ is from 2:00 PM, and check-out is until 11:00 AM.

  • Guests staying at Novotel Sydney West HQ can enjoy a highly-rated breakfast during their stay (guest review score: 8.1).

    Breakfast option(s) include:

    • À la carte

  • Yes, Novotel Sydney West HQ is popular with guests booking family stays.

  • Novotel Sydney West HQ offers the following activities/services (charges may apply):

    • Fitness center

  • The prices at Novotel Sydney West HQ may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • From the nearest airport, you can get to Novotel Sydney West HQ by:

    • Taxi 1h 20min

8.9 Excellent 1,172 reviews 100% real guest experiences
  • Awesome: 9+

    735

  • Good: 7 – 9

    355

  • Okay: 5 – 7

    67

  • Poor: 3 – 5

    10

  • Very Poor: 1 – 3

    5

Categories
  • Staff 9.1
  • Facilities 8.8
  • Cleanliness 9.2
  • Comfort 9.2
  • Value for money 8.6
  • Location 8.8
  • Free WiFi 8.0
High score for Rooty Hill

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    How to get to Novotel Sydney West HQ from Kingsford Smith Airport
    • Taxi
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    The Best of Rooty Hill

    Click here to see more hotels and accommodations near popular landmarks in Rooty Hill

    Attractions

    • Wet'n'Wild Sydney
    • Sydney Ice Arena

    Business Areas

    • Norwest Business Park

    Golf Courses

    • Castle Hill Country Club Golf Course

    Institutions

    • Nepean Hospital
    • Westmead Hospital
    • University of Western Sydney

    Landmarks

    • Rosehill Racecourse
    • Rooty Hill RSL
    • The Crescent

    Museums

    • Museum of Fire

    Parks

    • Parramatta Park

    Popular Areas

    • Rouse Hill Village Centre

    Shopping Areas

    • Castle Towers Shopping Centre
    • Westfield Parramatta

    Stadiums or Arenas

    • Bankwest Stadium
    • Blacktown International Sportspark
    • Rosehill Gardens Racecourse
    • The Hills Entertainment Centre

    Theaters

    • Riverside Theatres

    Airports

    • Kingsford Smith Airport (SYD) 22.5 miles
    • Illawarra Regional Airport (WOL) 54.8 miles

    Train Stations

    • Parramatta Station
    • Rosehill
    • Cabramatta Station
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