Reception opening hours are from 09.00 to 16.00. If you expect to arrive outside reception opening hours, please inform Redvue Holiday Apartments in advance, using the contact details found on the booking confirmation. To secure your room, a deposit of 1 night's accommodation is required at time of booking. Your deposit is refundable if you cancel your booking at least 7 days before your scheduled arrival. The deposit will be taken from your credit card the day of booking, alternatively, you can request our bank account details to do a direct credit. Please note that there is a non-refundable 2% charge when you pay with a credit card.

A Security Bond of $300.00 for Apartments and $150.00 for Studio Rooms for an individual booking or $500 for a group booking will be taken from your nominated credit card on the morning of your arrival to cover any breakages, damages or excess cleaning in our apartments. The security bond is released on inspection of the apartment/room upon departure. This can take up to 5 days to clear.

For safety and security purposes we will require all guests to provide valid photo ID (passport/driver’s licence) via our online check in prior to arrival.

Please be aware that studio and apartment sizes do vary. Please note that all rooms are individually decorated, and the photos are only meant to be used as a guide. Please note apartments are NOT serviced daily. If your stay is longer than a week, we do offer a mid stay service.

Please note that there is a non-refundable 2% charge when you pay with Master/Visa credit cards or 3% when paying with American Express.

客人在办理入住手续时须出示带照片的身份证件和信用卡。请注意：所有特殊要求均视住宿的供应情况而定，也可能收取额外费用。

请您提前告知Redvue Holiday Apartments您的预计抵达时间。您可以在预订时在“特殊要求”栏内注明，也可以直接联系住宿，订单确认信中附有联系方式。

该住宿不允许举办男性聚会、女性聚会或类似的聚会。

该住宿位于居民区，请客人避免制造过多噪音。

22:00:00至06:00:00期间需保持安静。

需支付损毁押金：AUD 300。 住宿将在到店前天收取此费用。 该押金将通过信用卡收取。 退房后7天内此押金将返还给你。 住宿场所经检查如无任何损坏，此押金将通过信用卡全额返还。