Please note the following for a seamless experience: A. Communication Hours: You can message us anytime, but please be aware that our active assistance hours are from 8:00 AM to 11:00 PM Eastern Standard Time (EST) or 10:00 AM to 1:00 AM Melbourne, Australia Time, every day. B. Building Staff and Reception: Our property is independent of the building's operations. This means the reception staff, building concierge, and management are not involved with our booking services, including key collection/drop-off and baggage storage. Therefore, kindly refrain from approaching them with inquiries or requests related to your stay. C. Direct Contact for Assistance: For any questions, concerns, or urgent matters, please contact us exclusively through the app, phone or email. We are committed to providing prompt and efficient assistance during your stay. D. Service and Callout Fee: Should you require us to physically attend to the property for any reason, please be aware that a callout fee will apply. We encourage you to reach out to us directly for any needs or information regarding your booking. Our goal is to make your stay as smooth and enjoyable as possible!

Experience a stylish and modern short-stay or long-stay accommodation in the heart of Melbourne City. With VIP access to Level 54 Swimming Pool and Level 54 Gym, Xbox series X and a range of Level 8 amenities such as a common lap pool, gym, sauna and spa on Level 54, you'll have everything you need for a relaxing and enjoyable stay!