The room was clean and comfortable. The view was great. The restaurant was big enough so that even though there were a lot of guests, we were always able to find a table. The free parking is also always a plus.

Ivaylo Bulharsko

Very quiet. Staff were friendly and polite and answered all our questions.

Martina Bulharsko

The staff of hotel was very nice and helpful especially the man on the reception. The food in the restaurant was delicious ( traditional Bulgarian food). I recommend to book breakfast and dinner together it's totally worth it . The hotel provides towels, bathrobes and slippers. There was a huge diversity of relaxing choices( sauna , steam room ,ice room ,pools etc .). The room was fine with a small balcony and view to the mountains.

Alena Bulharsko

The staff was really welcoming and helpful. The facilities are well-maintained and they offer a plenty of services. The hotel is close to the famous lake “Kleptuza” and the green park nearby.

Katya Bulharsko

The hotel is not far from the center of Velingrad, has a good parking There is a natural source of tasty water at the hotel entrance, so you don’t need to buy water at all…😉 We traveled around every day and relaxing in SPA in the evening , it’s open till 22:00 Breakfast is regular-good Very clean

Bella Izrael

Good location, right next to train station. Rooms were clean and comfortable. The staff was very nice in all facilities of the hotel. They even packed us breakfast because we had to leave earlier than we had it included, which is very thoughtful and made a good impression. Overall, nice hotel, prices are much better than a lot of other hotels for what you get. I can recommend this for a relaxing weekend.

Dennis Norsko

Nice staff, hotel is great, the all pool is clean. My wife like massage,I like breakfast haha . We will come back.

Stanislav Bulharsko

The hotel is great. It has two indoor pools and one small on the outside. The water is warm and suitable for small children. The spa offers a lot of different things to explore. Very tasty food in the restaurant for a good price. Highly recommended for families. On Saturday night they even offered children animation. Room was clean and maintened every day. The view from our room was great. I'm very happy with my stay here.

Desislava Bulharsko

We love it. The staff is very friendly and attentive to our needs. The hotel and the rooms are cosy. The swimming pools are clean and full with mineral water. The bar is next by and always open for a good fresh juice, coffee or cocktail while relaxing next to the pool.The wellness centre is great. Massages, treatment therapies as well as medical treatments. There is a kid's corner which our child likes a lot. We are regular guests since couple of years. Highly recommended!

Tanya Belgie

The spa space is enourmous, spread on 3 different levels, so much fun to explore the different saunas and health-related procedures.

Zlatina Španělsko