In the case of a minor accompanied by only one of the parents, it is necessary to present a notarised authorisation signed by the absent parent, along with a notarised copy of that parent's ID.

According to the Brazilian Federal Law 8.069/1990, minors under 18 years of age cannot check into hotels unless they are accompanied by their parents or a designated adult. If a minor is accompanied by an adult other than his parents, it is necessary to present a written authorisation for the minor to check into the hotel. Such authorisation must be notarised and signed by both parents, and presented along with notarised copies of their IDs.

Please note that each apartment can accommodate only one small pet with maximum weight of 15 kg upon previous request,at a daily surcharge. Guests travelling with pets are required to present valid vaccination documents of the animal upon check in. Pets are not allowed to stay unaccompanied in the rooms. Please contact Ibis São José for further details.

Anda harus menunjukkan dokumen identitas berfoto yang berlaku serta kartu kredit pada saat check-in. Permintaan khusus tidak bisa dijamin dan dapat dikenakan biaya tambahan.