Please note that the name on the reservation must be the same as the credit cardholder's name.

Please note that children up to 05 years old are free when sleeping in the same bed as their parents or guardians.

When requesting an extra bed, there are additional costs. The half-board or full-board rate does not include drinks. When traveling with pets, please note that there is an additional charge of BRL 150 per pet per day.

The property only allows small and medium-sized pets, with a maximum of 2 pets weighing up to 10kg per apartment, and it is necessary to present the updated vaccination certificate for each animal.

Please note that children under the age of 18 cannot stay at the hotel unless they are accompanied by a parent or official guardian. If a minor is accompanied by an adult other than his parents, it will be necessary to present a written authorization to check into the hotel. This authorization must be signed by both parents, notarized and accompanied by certified copies of the parents' identity documents.

All minors under 18 years of age must also present a valid photo ID that proves their identity and that of their parents. This document must be presented even if the minor is accompanied by his/her parents. If the minor is accompanied by only one of the parents, it is necessary to present an authorization notarized and signed by the absent family member, together with a certified copy of his/her identity document.

Please note that the hotel will pre-authorise your credit card prior to arrival. Invalid or declined cards will result in the booking being cancelled.

Reservation of more than 3 apartments is considered a group reservation, and the payment must be made within 24 hours of booking confirmation. If payment is not identified, the reservation will be cancelled.

La check-in, trebuie să prezentați un document de identitate cu fotografie și un card de credit.Vă rugăm să reţineţi că satisfacerea tuturor cererilor speciale se va face funcţie de disponibilitate şi că se pot aplica taxe suplimentare.

Ca răspuns la situația generată de coronavirus (COVID-19), la această proprietate se iau momentan măsuri sanitare și de siguranță suplimentare.

Ca urmare a situației generate de coronavirus (COVID-19), această proprietate ia măsuri pentru a contribui la protejarea siguranței oaspeților și personalului. În consecință, anumite servicii și facilități pot fi restrânse sau indisponibile.

Facilitățile spa și sportive de la această proprietate sunt indisponibile ca urmare a situației generate de coronavirus (COVID-19).

Ca urmare a pandemiei de coronavirus (COVID-19), este obligatorie purtarea unei măști de față în toate spațiile interioare comune.