According to the Brazilian Federal Law 8.069/1990, minors under 18 years of age cannot check into hotels unless they are accompanied by their parents or a designated adult. If a minor is accompanied by an adult other than his parents, it is necessary to present a written authorisation for the minor to check into the hotel. Such authorisation must be notarised and signed by both parents, and presented along with notarised copies of their IDs.

Please note that the credit card used for the booking must belong to one of the guests. In case of reservations made in the Non-Refundable rates, the reservation center will send a payment link to your message box via the Booking.com platform. The card used must be presented at check-in.

If it is not possible to present the credit card, the total amount of the reservation will be charged again on the guest's own credit card or another form of payment, such as debit card, cash or PIX. In this case, the amount charged to the credit card during the booking will be refunded.

For reservations made by third parties, the payment must be made exclusively via PIX.

Please note that extra beds can be provided only in the Standard Suite and Suite with Side Sea View category. Please contact the property for further details.

Please note that an optional tourist tax is charged per room/per day. Please contact the property for further details.

On 12/31/2023 the pool will close at 2:00 pm and will reopen on 01/01/2024 at 10:00 am.

Due to the preparation and holding of the New Year's Eve party, the roof will be closed from 2:30 pm on 12/31/2023 until 10:00 am on 01/01/2024.

On the night of 12/31/2023, access to the penthouse is restricted to guests/clients who have purchased a party ticket and have an identification bracelet.

Please note that the pool and bar will be unavailable on 28 of May 2024. During this period, the rooftop restaurant will normally operate from 12pm to 10pm.

Gosti su prilikom prijave dužni predočiti identifikacijsku ispravu s fotografijom i kreditnu karticu. Molimo, imajte na umu da svi posebni zahtjevi ovise o raspoloživosti i mogući su dodatni troškovi.

Goste se moli da unaprijed obavijeste smještajni objekt Pestana Rio Atlantica o predviđenom vremenu dolaska. Svoju napomenu mogu navesti u polje za posebne zahtjeve prilikom rezervacije ili mogu izravno kontaktirati objekt putem kontaktnih podataka navedenih u potvrdi rezervacije.

Polog za slučaj štete u iznosu od 100 R$ potrebno je uplatiti prilikom dolaska. Ova će se naknada naplatiti kreditnom karticom. Polog će vam biti vraćen prilikom odjave. Vaš će polog biti vraćen u potpunosti putem kreditne kartice nakon pregleda smještajnog objekta.