Our Family Room has two separate bedrooms with 1 king bed and 2 double beds, 1 bathroom, no separate seating area and a small fridge.

This is considered a family room. It has 2 separated sleeping areas on either side of a small hallway. One with a king bed and another with 2 double beds as well as 1 bathroom.

Thank you - the breakfast is a plated full breakfast that includes the following : coffee or tea Juice two eggs toast bacon or ham

Good morning, thank you for reaching out. Unfortunately, due to Covid-19, our pool is currently closed. The gym is still open if you want to work out.

Please note all our guest rooms do have a TV in them.

Good morning, for the quarantine reservation, please follow the instructions on the government online or contact the hotel directly. This type of reservation couldn't be booked through here. Thank you.

Unfortunately, we do not have a spa on-site, however our guest services team will be happy to assist you with reservations at one of the many spas nearby.

We do have wifi available complimentary for all guests. Breakfast is not standard in the rate, however you can book a breakfast package that will include breakfast daily for up to two people.

Parking is available at a rate of $53 per night after taxes, however there are many special rates available that have parking included in the rate.

The 3-day mandatory stay needs to be booked directly through the Government of Canada. There is only one option of rate and it includes meals. Stays past Jun 30 are not yet being offered so please wait until the program is extended to book.

Yes, if you have already completed your 3-day mandatory quarantine at the government approved rate (must be booked directly through the hotel), and would like to continue the 11 additional days with us, we would be happy to accommodate.

Our hotel is located at approximately a 5 min drive (15 min walk) from the cruise ship terminal. Taxis are metered, and would cost no more than $10.

Please note our downtown hotel does not provide this service. A taxi from the airport is $35 one way. There’s also the Skytrain that’s attached to the airport. It’s a 45min ride to downtown citycentre stop and then a 10 min walk from there to our hotel.

Self parking is available at a rate of $53.38 after taxes per night and is paid locally. There are some packages that may include parking in the rate, however this would be disclosed in the rate description at the time of booking.

Our parkade height restriction is 6.6 feet. We do have limited overheight parking spots available on a first-come, first-serve basis.

Unfortunately, an adult (19+) must be present and stay in the room with any minors under the age of 19 as directed by British Columbia law.

Parking is an addition charge of 53.48 per day (includes tax) There is a empty small mini bar fridge in each room for guests to use.

Sorry, no we do not. We only accept credit cards at check in. Visa, MC or AMEX. Thank you.

Our club rooms are all located on a high floor with a city view - On the 25th through 30th floors of our South Tower. All club rooms include access for 2 adults to our club lounge, located on the 25th floor. This lounge serves a daily continental breakfast, as well as an evening appetizer service complimentary.

The Sheraton Wall Centre does not have an airport shuttle at this time. You will be able to get to the hotel by either taxi/ride share, or our rapid transit system (Skytrain) and the closest station is a 10 min walk away at Vancouver City Centre Stn.